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"I will acknowledge that it was a bad year for storms and my repairs were not as significant as others but, once the contract was signed (July 27th) it felt like they had fallen off the edge of the earth. I hadn't heard from them for more than 6 wks for even an update as to when I might expect the work to get started. I was told that it was 'too hot' to do the roof and Sept would be a better time to do the job.Did they expect that I just fell off the turnip truck) I started calling as to when I could expect to have the job started/ Multiple VMs were left and went unanswered. Then in mid Oct. a trash bin showed up, shingles were delivered. The crew just showed up one day.. I could not converse with them as they didn't speak English. The clean up was poor at best. I had 2 tires with nails in them. When mowing the lawn. nails were being spit out. I had concerns about how the shingles were laying on the front roof and the damages to the gutters. In broken English I was told that the raised shingles were normal and over time they will lay flat. The gutters were repaired with a can of spray paint. Multiple VMs went unanswered. I started leaving voice messages to try and pin down a time frame as to when to expect the siding to be completed. Mid december, I spoke with the production lead, Eric. I expressed my frustration and anger at the lack of communication. Many 'I'm sorry and 'we're so busy' responses were given. Eric told me that I was on the schedule the 4th week in Jan. That week came and went. I started calling and leaving vms daily. The work crew showed up early Feb. It took them several days to complete siding on one wall. They didn't do clean up until they were done. I have a dog and 4 children that play in that area. As they were finishing, I noticed that the sample piece of siding that was removed in July had still not been replaced. Daily vms (total of 7) were left with no response.. I was finally able to get an office person to answer the phone on 2/12. I was told it was too cold to replace it until 2/14 when it gets warmer. Eric stated that he guarantees this. The day has come and gone and no phone call. (it is all of a 2 min job) My insurance company has asked me on 3 occasions to get the company to return their calls. Intelligent Design submitted their bills and used the wrong figures for the taxes. As far as I know, that call has not been returned to them."

"Did not put barrier in between apron and garage concrete. Left message after message no response. Now our garage floor is crumbling. Talked to the owner said he will do nothing about it. Buyer beware."

"This is the most outstanding company I have ever done business with. We had them help repair water damage. From the constant communication to the professionalism of the cruise I can’t say enough good things about this company their work and work ethic are top notch."

"Great people, great job! Heidi from accounting was vary helpful with all our questions, dealing with our insurance, billing, etc... I don't wish hail damage, or dealing with insurance company's on anyone, Keyprime made it easy. Thanks again!"

"Hello Tony, So we had xxxxxxxx come out and the following was discussed: 1. Because of the design of our home with the foyer and existing 2 levels what we “essentially” have is a two zone system. 2. If Countryside removes the zone system and dampeners we will have no heat in our lower level so they advise against that. 3. There was a way to give us a two zone system however because Countryside chose the layout the way they did there is no option to do anything different at this point. Short of a whole new system at the going rate of ~ $7000 (You have been paid $7505. Removing anything will lead us with just what we started with which is NOT ACCEPTABLE. 4. Countryside has provided us a “quote” and a final bill. There is no signed contract, no change order, no email agreement to do any additional work other than the quote and the crossed out “upgrade” that the quote identifies and Tony was told of specifically at the final “pre work” meeting. 5. We are starting drywall 01/28 and Doug and Joanne Hill are considering $7505 (paid) the total amount due. Please note this amount is ~ 20% more than the quoted amount. Again, there is no signed contract, no pre park scope agreement, no change order or any other conversation signaling to the homeowners the cost would be more the the originally quoted amount of $6505. 6. The homeowners also have two quotes that the desired two zone was possible and that due to the design of our home, essentially what we have. Except due to Countryside opting to add zoning system the two zone system can not be re routed any other way. 7. Doug and Joanne Hill has asked for the Owner to contact for over a week, this has been done via the Sales guy Tony, posted on the Complaint/review site, and a Better business Bureau has been filed over a week with No response from countryside. Given that all this has been done we are considering our relationship complete. Doug and joanne hill have paid Countryside in FULL (20% over quoted amount) and 10% over market value for work complete as evidence by report from Center-point home Services. Addendum 8. Doug and joanne previously offered to split the ~3300 upgrade homeowners did not agree to - leaving countryside to absorb 1505 and the homeowners to pay 1505. Given the assessment from xxxxxxxxxx this offer has been withdrawn! I will forward this to the owner and the BBB Done !"

"We hired Ron's Mechanical to install a new A.C. and condenser on our new home. The previous owner's had worked with Ron's Mechanical for years and had installed a new furnace with them just before we purchased the home. Their team's prices were straightforward and fair, they made sure to come out to our home and ensured we were getting the right product for our needs, and after the installation, they followed up to ensure everything was to our liking and functioning properly. Hiring Ron's Mechanical was a great decision, and we look forward to working with them for years to come."

"Mason was super easy to work with, fast, and was able to successfully fix both the hole in our foundation around a window where previous demo work had caused damage and some incomplete tuckpointing for our chimney. The work was not structural, mostly fixing cracks and/or holes related to the exterior."

"Nick arrived for the estimate with a drone to show pictures of damage to the chimney.It was a delight to deal with the knowledgeable, professional installers. They arrived on time and explained what they were doing. They did a wonderful cleanup after. Thank you Mohler!!!"

"I was happy with him. I would highly recommend them. They are very informative, attentive to details, and very helpful."