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KMS FURNACE & FIREPLACE CLEANING

Founded 1993 • With Angi since July 2002

4.6

(26) Verified Reviews

Description

10-15 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE CHARGES. MAY CONTACT THROUGH EMAIL. ...

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Verified Reviews

A few reviews for this pro...
5.0

05/02/2019

Terrific - would definitely hire again - Alex Thomas was the technician. He was right on time. He was friendly and did everything we had agreed on - at the price we agreed on. Strongly recommend KMS and Alex Thomas.

Description of Work
Clean ceiling vents, clean furnace, clean air conditioner, clean dryer and vent for dryer, clean fireplace

Category air duct cleaning,dryer vent cleaning

5.0

05/18/2015

, due to a crimp in the ducthecked the papers on the I have used this company for both duct cleaning and dryer vent cleaning. They recommended that I have my dryer vents cleaned annually, so I recently made an appointment. When the serviceman. When he arrived, he discovered that the service had been done 10 months ago and consequently was not needed at this time. However, since I would stll have t...

Description of Work
He checked the duct of the dryer vent, cleaned out all the lint, and replaced the connection between the dryer duct and the wall duct.

Category air duct cleaning

1.0

07/24/2012

Member Comments: I had used this vendor twice in the past - the first time with great results and the second with middling results. Both of these times, the tech had verrrrry carefullt covered every register in the house with magnetic sheets to prevent escape of any dust or debris.This third time, it was DISASTROUS!!! I needed a duct cleaning soon as it every time the A/C came on - I started sneez...

Description of Work
Forced air airduct cleaning of a 3-storey 2400SF townhome.I had used this vendor twice in the past - the first time with great results and the second with middling results. Both of these times, the tech had verrrrry carefullt covered every register in the house with magnetic sheets to prevent escape of any dust or debris.This third time, it was DISASTROUS!!! I needed a duct cleaning soon as it every time the A/C came on - I started sneezing and black (at least dark) sooty debris was coming out of the air registers. The Lavonne was responsive when I called; she did get a technician scheduled for the 2nd day after I called -The tech used ONLY forced air with a large vacuum apparatus hooked up to his truck. BUT.... the technician failed to cover all the registers and when he forced air through the ducting to clean it - it blew large and small chunks of debris and particulates EVERYWHERE in the house! The walls and furniture were covered in it!I was extremely dissatisfied and called the company to discuss it. Lavonne was responsive and sympathetic and said she would send a commercial cleaning crew out to clean up the mess created.BUT THEN - the owner of the company, Ken, called and said he wanted to come look at the house.When Ken arrived, a day later, he looked around and said that because I had experienced some debris blowing before the KMS crew was there, he could not tell whether the debris now settled on everything had been caused by his crew. He also said that because I had started to clean in the interim, he could not determine what his crew "MAY HAVE CAUSED." He questioned my veracity (basically called me a liar) and took no responsibility for the mess his crew had caused. He said he would not schedule a cleaning crew.I asked for a refund and he said he would give me a partial one, but only because I was dissatisfied - as a courtesy.Three days later I received a telephone call from someone in their billing department asking me for my address so he could mail me a $50.00 refund check. I was "surprised" they did not have my address - and I was appalled at the puny amount/percentage the owner had authorised. BUT THERE IS MORE... NO REFUND CHECK EVER ARRIVED!! I called back two weeks later and was told it had been mailed. It is now almost a year later and still no refund - no call - nothing.KMS was NOT professional at all about their mistakes.DO NOT DO BUSINESS WITH KMS!!Subsequently my research into air duct cleaning(here on Angies List included!) found that forced air alone is the least effective way to clean air ducts. You get what you pay for - $256 was an inexpensive cost for air duct cleaning a 2400sf home and I wound up spending double that amount to have the ducts recleaned well (by a different company) and considerable more to have a cleaning drew come in and literally clean the house from ceilings to floors as the white dust and chunks were on every surface as a result of their negligence.

Category air duct cleaning,dryer vent cleaning

5.0

02/10/2012

We wanted to have our ducts cleaned but were nervous because we haven't hired anyone to do it before and don't know anything about it. So, we referenced Angie's List, The EPA and NADCA to educate ourselves about the process and the local companies. I was able to find a consumers checklist and a FAQ from the NADCA that assisted me when calling the local companies from Angie's List. KMS was the only...

Description of Work
Duct cleaning, including dryer vent and with pictures.

Category air duct cleaning

5.0

08/04/2011

Very well. The first service (outside dryer vents) indicated that I had some blockage, so I asked for additional cleaning. The technician was prompt and professional. He willingly agreed to let me watch the entire process and explained all aspects of it. He also had some excellent suggestions for things I could do to cut down on dirt accumulation. I will definitely use the company again.

Description of Work
Initially, our homeowners' association had contracted with KMS to clean all of the outside dryer vents we had the opportunity to contract with them individually for additional services. I had them clean both my air ducts and my interior dryer vent.

Category air duct cleaning,dryer vent cleaning

4.0

03/24/2011

The only thing I didn't like was that the guy didn't seem to be well trained. He didn't reattach my vents upstairs when he went to clean them from down below, so I had dust all over the upper part of my house. I wasn't very happy having to clean all that up, especially since I recently had back surgery. They did offer me a great deal for the next time they come out, so that was nice. The office ha...

Description of Work
They did air duct cleaning.

Category air duct cleaning

3.0

04/12/2010

When I checked I found a large wad of lint on the outside cap on the dryer. I did not find out whether or not he did all the work or not. I asked him clean out the dryer vents. While he was working he was on the cell phone most of the time. It was a blue tooth but not professional. The air duct cleaning left a mess. It left a residue everywhere. I would never use them again. I was very disappointe...

Description of Work
They sent a gentleman out to check the gas fireplace, dryer vent cleaning and also the furnace & air ducts cleaning.

Category appliance repair,heating & air conditioning/hvac,air duct cleaning,dryer vent cleaning

5.0

11/16/2009

He came in and finished the job probably in two hours, cleaned out all the air vents and air ducts because I was having allergy issues. After he cleaned everything I haven't had any allergy issues.

Description of Work
I used them for air duct cleaning.

Category air duct cleaning

5.0

11/06/2009

Terrific experience from the first phone call I made to inquire about the services. Very professional, offered thorough explanation of services and helped me determine what I needed. Arrived on time -- in fact I was called 30 minutes before arrival with an update. The service man was friendly, respectful of my home, laid down drop cloths everywhere he was working. I would definitely hire this comp...

Description of Work
Cleaned furnace, ducts, bathroom vents, washer/dryer vents, inspected gas fireplace.

Category heating & air conditioning/hvac,air duct cleaning,dryer vent cleaning

5.0

07/22/2009

KMS is excellent. Ducts & furnaces are all they do. Most of their business is commercial and their experience shows. The woman who took my call was extremely professional, told me exactly what was needed due to construction & my size home, answered all my questions, and gave me a firm price which they stood by. The work was thorough and no mess was left behind.

Description of Work
We had our ducts and furnace cleaned after a basement remodel.

Category air duct cleaning

    Services Offered

    RESIDENTIAL & COMMERICAL, FURNACE & AIR DUCT CLEANING, FIREPLACE & CHIMNEY CLEANING, DRYER VENT CLEANING, BOILER CLEANING & HVAC SYSTEM CLEANING.

    Services Not Offered

    FURNACE OR FIREPLACE REPAIRS.

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    10%
    Warranties
    Ask for details