Approved Pro
Keyprime Roofing & Remodeling
Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair, Asphalt Shingle Roofing - Install or Replace,
About us
Keyprime Roofing and Remodeling is a local home improvement company offering exterior remodeling services in the Twin Cities area for nearly a decade. We specialize in high-quality roofing, windows, siding, gutters installation. We are dedicated to providing our customers with the best materials, craftsmanship, and follow-through.
Business highlights
18 years of experience
Services we offer
SPECIAL DEAL: SAVE up to 10% on any Roofing, Siding, Windows, and Gutter projects. Be sure to ask us about Military and Senior Discounts! Terms and Conditions Apply, ask your representative for more details.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.961 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 8% | ||
| 2% | ||
| 0% | ||
| 0% |
Showing 1-25 of 61 reviews
Neil A.
Oct 2022
Great people, great job! Heidi from accounting was vary helpful with all our questions, dealing with our insurance, billing, etc... I don't wish hail damage, or dealing with insurance company's on anyone, Keyprime made it easy. Thanks again!
Ira H.
Oct 2021
Shane and everyone at Keyprime were awesome to work with. They were knowledgeable, professional, courteous, and kept me updated on every step of our roof and gutter installation. Their team did a great job. The roof and gutters look fantastic! Highly recommend! Ira Hackner
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time to leave a review about your positive experience with Keyprime! We are very glad to hear that you and [Member Name Removed] and happy with the updates to your home and the work that we performed! We hope to work with you again in the future for any home remodeling needs. Thank you, Jenny Groth"
Beth F.
Oct 2021
I will call this “The Good, The Bad and the Ugly review” as I am breaking this review into the 3 teams that we had – 2 very good and done quickly and 1 inferior with the most time spent at our house – thus the overall 3 star grade. The Good • Roofing Team – Grade: A. Efficient, good job, found virtually no nails or roofing materials on the ground • Gutters – Grade: A. One man crew but he knew what he was doing and provided good suggestions for modifying our water flow. The Bad • Siding & Window Team – Grade: C to D. Not sure how they were trained but they didn’t seem to understand some common construction basics. A few of the many examples – o They nailed the siding on wrong and had to start over. o They almost ripped the 120V electrical outlet off the house without turning off the breaker but it was the weekend and we happened to be in the garden and saw them. o Installed the dryer vent wrong twice – once painting it shut and the next time putting on a vent with a label on it saying “not for use with clothes dryers” due to the pre-installed screen. The Ugly • Siding & Window Team – Used caulk as touch up paint on LP Smartside (or just used the siding to clean off their dirty fingers?) – leaving random “chicken pox marks” all over new siding. Garage, driveway and all 4 sides of our house were filled with equipment and garbage for the length of the project. Not the crew to have if you have children or pets – they left old saw blades and other sharp objects around the garage entrance and the house. I didn’t expect a spotless home every night but I didn’t expect to be living with this much disarray with minimal clean up each night, even after asking the supervisor to improve pickup of at least garbage and sharp objects in the garage and the common walking paths. Nor did we expect to be spending our fall cleaning caulk off the “maintenance free” siding and re-painting it and installing our outside boxes correctly. I will give the owner credit for realizing that his siding and window crew did inferior work and giving us a discount on our bill. None-the-less, I am rating the services provided based on the quality of the work done.
Response from Keyprime Roofing & Remodeling
"[Member Name Removed], I thank you for your honest review of our work. Reviews like yours is what helps us improve and take all of the necessary steps making necessary corrections moving forward. I personally would like to thank you again for your business and please do not hesitate to call me directly if you have any questions. Sincerely, Vasiliy (William) Shvets Owner 952-426-0132"
Mark G.
Nov 2020
KeyPrime was very professional and knowledgeable; I initially inquired about a couple windows to replace, but they suggested that we might have hail damage on our roof, which was in need of replacement. They worked with my insurance company, did everything possible to maximize my dollars from the insurance company, applied for city permit and did very good work. The roof and gutters and gutter covers look great, and my whole house has had a facelift!
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time out of your day to leave us such a great review! We're very glad to hear that you are happy with the work that we have completed on your home. Thank you, Jenny Groth"
Thomas C.
Jul 2020
Keyprime did an excellent job from initial quote to completion of work. They followed up within a day with any questions or concerns we had. We would highly recommend them for roofing replacement.
Response from Keyprime Roofing & Remodeling
"Hello Tom - Thank you for taking the time out of your day to leave us such a great review! We enjoyed working with you and hope to work with you again the future for any home improvement needs you may have. Thank you, Jenny Groth"
Candace P.
Jun 2020
We had a high complexity project requiring working with 2 separate homeowners for a single structure (an 1891 townhouse). The team at Keyprime were extremely clear about project risks and expectations, and that meant that when additional issues were discovered during the project, we already knew about the possibility and were prepared to deal with them. They were excellent communicators (even during a literal plague) and provided really high quality service. The price is relatively high for a re-roof/new gutters, but the material quality is excellent and the workmanship is great.
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - We would like to thank you for taking the time to leave us such a great review! We appreciate your kind remarks and hope to work with you again in the future for any other project needs you may have. Thank you, Jenny Groth"
Tim C.
May 2020
A+ review for William and the KeyPrime team! About a year ago, we purchased a historic house that was in need of several major repairs. The roof was over 20 years old and had not been done properly before, which had caused the wood soffits, eves, and fascias to rot. Squirrels and bats had started getting in through the rotted wood, and the gutters were falling off the house. We interviewed a lot of companies and received numerous bids. It was a complex project, and we wanted it done well + affordably (a difficult combination to achieve). We also needed all the work to conform to the historic register requirements and be approved by the historic preservation committee. When William came out and discussed the project, we were immediately impressed. He demonstrated a deep understanding of the intricacies that the project would involve, and was able to explain things to us simply and clearly. He was patient and took the time to answer all our questions, so that we understood all our options and felt comfortable with the proposal. He also helped us to make informed decisions about where to cut costs in order to keep the project within our budget, as well as where it was worth it to spend the money and not cut corners. The project itself went very smoothly. Everyone on the team was friendly, and they worked very efficiently. A few times when questions or concerns came up, I called William and they were addressed immediately. One of our big worries when we started the project was that a company was going to come in with a low bid and then raise the price with “surprises” once the project started. William was very up front with the pricing, and let us know what would happen if they uncovered anything unexpected after the roof was opened up. Thankfully, no surprises were found, and we were billed the exact amount that we were initially quoted! A few small unexpected things even came up during the project that they could have easily “nickel and dimed” us for, but they just took care of them without any additional charges. The new roof, soffits, eves, fascia, and gutters that KeyPrime installed look great, and we are extremely happy! They did a great job restoring the beauty to our historic house. Our experience with KeyPrime was exceptional from start to finish, and we look forward to working with them again on future projects.
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time to leave us a great review. We enjoyed working with you and on your home to try and help bring it back to the original beauty that it once was. We hope to work with you again for any future project needs that you may have. Thank you, Jenny Groth"
Janice L.
Jul 2019
I had a large piece of aluminum siding come off in a storm. Keyprime was very responsive and very easy to work with. They did an excellent job and the price for the work was fair. I would hire them again!
Melissa M.
May 2019
Smooth as silk! We worked with Key Prime a few years ago to replace our roof. We had some storm related damage to the fascia and a small area where the soffit needed ti be replaced. Just like with the reoof project, Key Prime was easy to work with and they were true to their word EVERY step of the way with time lines, pricing, and quality of work. They are a top- notch business!
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time out of your busy day to leave us a wonderful review! And we are always grateful for happy customers who return to us for any more exterior repairs that they need. You and [Member Name Removed] were great to work with and we hope that you look to us again in the future for any other home improvement needs! Thank you, Jenny Groth"
Stephen C.
Dec 2018
Every part of the project was a thoroughly professional experience from the quote to review of the completed siding. These are the business and trades people that you dream of finding when you do not have a reference from friends or family. William's demeanor and questions at the sales quote visit immediately showed his experience and competence. Project supervisor Nick was an excellent communicator and a skilled tradesman. The crew was friendly, polite and did an excellent job installing James Hardy siding and aluminum soffit with fascia. It looks great and feels even better with lower heating bills already. Jennifer in the office kept us informed and updated. Contract, price, materials, labor, service and completion review were all outstanding. They also went above and beyond to demolish and build a new deck in time for a summer ending birthday party. I would not hesitate to call them for our next project and neither should you.
Daniel W.
Dec 2018
The communication with Nick was great. He not only knows the ins and outs of the work, but was completely no pressure when we were getting our quote. The roof and gutter look great and we're really happy with the results!
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time to leave us such a great review! We greatly appreciate your business and hope to work with you again in the future for any home remodeling needs you may have. Thank you, Jenny Groth"
Lisa B.
Sep 2018
It was good. I wish the workers had properly protected my deck as they were supposedly required to do. The end result was some boards needing replacing, which Keyprime did complete but prevention goes much farther and is more appreciated than fixing a preventable error. There were communication issues along the way but all things resolved in the end. Some other sloppiness which had to be corrected, and it was. Time will tell if the problem was overall corrected but my hopes are high at this point.
Nancy O.
Aug 2018
It went great - William and the crew at Key Prime were everything I expected from a professional contractor. They were easy to work with and William took time at the meeting for our estimate to explain what additional work needed to be done to our shakes and why. No other contractor provided such a clear, concise explanation. They were there when they said they would be and the work was completed in a timely manner. William and the office staff are great to work with.
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time out of your day to leave us such a wonderful review! We greatly appreciate your business and we hope to work with you again in the future on any home improvement projects you may have. Thank you, Jenny Groth"
AMY K.
Jul 2018
Very pleased with this company. Nick was very friendly, professional and knowledgeable. Jenny in the office was a pleasure to deal with and extremely responsive. Highly recommend.
Tom H.
Jun 2018
Excellent experience; William (owner & estimator) came out & understood what we wanted & also pointed out some existing issues that needed to be addressed, to include things that we DIDN'T need. As scheduled, his installer (Vadim) did an excellent job. My only concern (not a complaint) was that a thunderstorm was approaching and Vadim insisted on remaining on the roof to finish his work! Fortunately, all went well & he came off the roof under his own power (so to speak).
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time to leave us a great review! As you and I spoke about, Vadim does work hard to make sure that the project is completed for our customer's. I hope that you think of us again if you have any future home improvement needs! Thank you, Jenny Groth"
Carol C.
May 2018
Key Prime was one of four estimates I received. The owner showed up on time, did a thorough assessment and gave me a detailed estimate for several different shingle products. The price was fair so I hired them and they were ready to put me on their schedule in early Spring. The work was started on time despite dealing with some late Spring snow. The roofing crew was respectful of my property and showed up as promised each day. After installing the roof, the property was swept thoroughly for nails and leftover roofing materials. Communication was absolutely great and emails and phone calls were promptly answered and after the whole thing was complete I was sent a parcel which included a small notebook with the final documents and included a receipt, lien release, Limited Lifetime Warranty Form and copy of the original contract. This was one of the better contractor experiences I have had and I would highly recommend this company if you need a new roof.
Response from Keyprime Roofing & Remodeling
"Hi Carol - Thank you so much for taking the time to leave us such a great review! You made everything a pleasure to work with you and it's great to hear that you are happy with your new roof! We hope that you will think of us again for any project that you may have in the future. Thank you, Jenny Groth"
Russell W.
May 2018
The crew showed early and layed out tarps around my home. They were professional, polite and very knowledgeable. They completed the entire roof in one and did a fantastic job. They took a great deal of time cleaning up and checking to be sure all nails were pickup. I would definitely use them again.
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time to leave us such a great review! We greatly appreciate your business and look forward to working with you in the future! Thank you, Jenny Groth"
Linda C.
Feb 2018
Excellent response time and I would recommend KeyPrime to anyone.
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time to leave us such an amazing rating! We greatly appreciate your business and hope to work with you again in the future!"
Robert S.
Jan 2018
Initial sales contact was no pressure and pleasurable. The crew did a great job, completed a couple 'side' projects, did nice cleanup afterwards. Not as pleased with gutter install, but overall very good. I would bring them back. I gave the crew a little something extra on the side, because they were hard workers and I was in a good mood.
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time to leave us such a great rating! We greatly appreciate your business and hope to work with you again in the future!"
Curt E.
Nov 2017
The project went fine - I thought they did a great job assessing what needed to be done and following through in a timely manner as well as doing what I thought was a really good job with the project itself. There is no doubt that I will use Keyprime again for future projects.
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time to leave us such a great rating! We greatly appreciate your business and hope to work with you again in the future!"
Dawn A.
Oct 2017
Work done as was discussed. Nick always responded when we had questions or concerns. The work area was cleared of debris and work done on schedule. All the employees were professional and responsive., great to work with.
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time to leave us such a great rating! We greatly appreciate your business and hope to work with you again in the future!"
Scott P.
Oct 2017
As a recent first time home buyer, Keyprime made the entire process simple and painless. I had all kinds of questions about the process and materials used and the staff were more than happy to answer any question and put my mind at ease. They also do a great job of cutting any unnecessary work from the repair estimate making out of pocket costs lower. The roof looks amazing and the siding looks good as new. It's reassuring to have a company in mind now, especially if we ever have storm damage in the future.
Response from Keyprime Roofing & Remodeling
"Hi [Member Name Removed] - Thank you for taking the time to leave us such a great rating! We greatly appreciate your business and hope to work with you again in the future!"
Dennis K.
Oct 2017
William and his crew did an excellent job. Mike, the insulation guy, was punctual and professional. He meticulously sealed all the leakage areas in the attic, replaced and re-vented the bathroom exhaust fan and blew in new insulation. The attic R-value probably doubled. The roofing crew ( 5 guys) arrived around 5:30 and virtually attacked the garage roof. Within two hours, they had stripped off all the old material and replaced it with new paper and shingles. They were neat, clean and picked up all residue from the shingling. The gutter guy did an excellent job, was diligent and detailed in hanging the gutters and installing the gutter covers. I highly recommend KeyPrime Roofing and Remodeling. They've been professional, responsive and fair.
Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time to leave us such a great rating! We greatly appreciate your business and hope to work with you again in the future!"
Daryl J.
Sep 2017
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Response from Keyprime Roofing & Remodeling
"Hello [Member Name Removed] - Thank you for taking the time to leave us a great rating! We appreciate your business and hope to work with you again in the near future!"
Matthew S.
Sep 2017
Our experience with KeyPrime Roofing & Remodeling was uniformly positive in every respect from start to finish. We initially selected KeyPrime because they were the most prompt, courteous, and informative of the three companies we received initial estimates from (the other two were among the largest and most well-known names in town for exterior work), and we are very pleased with our selection. From a customer service perspective, we couldn't have asked for anything better. William and Nick were extremely responsive throughout the engagement and consistently took time to educate us on all aspects of the project. They listened to all of our concerns, presented multiple options where possible, and offered sound recommendations when asked. In terms of workmanship, this company is top-notch. The work crew is a team of true construction professionals who are experts at their craft and take pride in giving attention to every last detail, no matter how small. They also manage to be a fun group while taking their work extremely seriously. Finally, with respect to value, I believe KeyPrime beats the competition hands-down. You may be able to find a slightly cheaper company to do the work, but you could also find a more expensive company and I believe KeyPrime delivers a value premium that even the most costly shops can't match. Overall, our experience with KeyPrime was excellent. I would hire them again and recommend them to others considering this type of exterior work without hesitation.
Response from Keyprime Roofing & Remodeling
"Hi [Member Name Removed], thank you so much for taking the time and leaving us such a great review!"
Licensing
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FAQ
Keyprime Roofing & Remodeling is currently rated 4.9 overall out of 5.
Keyprime Roofing & Remodeling accepts the following forms of payment: CreditCard
Yes, Keyprime Roofing & Remodeling offers free project estimates.
No, Keyprime Roofing & Remodeling does not offer eco-friendly accreditations.
No, Keyprime Roofing & Remodeling does not offer a senior discount.
No, Keyprime Roofing & Remodeling does not offer emergency services.
Yes, Keyprime Roofing & Remodeling offers warranties.