Keyprime Roofing & Remodeling

Great people, great job! Heidi from accounting was vary helpful with all our questions, dealing with our insurance, billing, etc... I don't wish hail damage, or dealing with insurance company's on anyone, Keyprime made it easy. Thanks again!

Shane and everyone at Keyprime were awesome to work with. They were knowledgeable, professional, courteous, and kept me updated on every step of our roof and gutter installation. Their team did a great job. The roof and gutters look fantastic! Highly recommend! Ira Hackner

KeyPrime was very professional and knowledgeable; I initially inquired about a couple windows to replace, but they suggested that we might have hail damage on our roof, which was in need of replacement. They worked with my insurance company, did everything possible to maximize my dollars from the insurance company, applied for city permit and did very good work. The roof and gutters and gutter covers look great, and my whole house has had a facelift!

We had a high complexity project requiring working with 2 separate homeowners for a single structure (an 1891 townhouse). The team at Keyprime were extremely clear about project risks and expectations, and that meant that when additional issues were discovered during the project, we already knew about the possibility and were prepared to deal with them. They were excellent communicators (even during a literal plague) and provided really high quality service. The price is relatively high for a re-roof/new gutters, but the material quality is excellent and the workmanship is great.

A+ review for William and the KeyPrime team! About a year ago, we purchased a historic house that was in need of several major repairs. The roof was over 20 years old and had not been done properly before, which had caused the wood soffits, eves, and fascias to rot. Squirrels and bats had started getting in through the rotted wood, and the gutters were falling off the house. We interviewed a lot of companies and received numerous bids. It was a complex project, and we wanted it done well + affordably (a difficult combination to achieve). We also needed all the work to conform to the historic register requirements and be approved by the historic preservation committee. When William came out and discussed the project, we were immediately impressed. He demonstrated a deep understanding of the intricacies that the project would involve, and was able to explain things to us simply and clearly. He was patient and took the time to answer all our questions, so that we understood all our options and felt comfortable with the proposal. He also helped us to make informed decisions about where to cut costs in order to keep the project within our budget, as well as where it was worth it to spend the money and not cut corners. The project itself went very smoothly. Everyone on the team was friendly, and they worked very efficiently. A few times when questions or concerns came up, I called William and they were addressed immediately. One of our big worries when we started the project was that a company was going to come in with a low bid and then raise the price with “surprises” once the project started. William was very up front with the pricing, and let us know what would happen if they uncovered anything unexpected after the roof was opened up. Thankfully, no surprises were found, and we were billed the exact amount that we were initially quoted! A few small unexpected things even came up during the project that they could have easily “nickel and dimed” us for, but they just took care of them without any additional charges. The new roof, soffits, eves, fascia, and gutters that KeyPrime installed look great, and we are extremely happy! They did a great job restoring the beauty to our historic house. Our experience with KeyPrime was exceptional from start to finish, and we look forward to working with them again on future projects.

I had asked Keyprime Roofing for a quote to replace my roof. However, based on their inspection they determined no repair or replacement was required at this time. I appreciated the honest assessment of the condition of our roof. Their representative was responsive and professional. I will definitely call Keyprime Roofing again when it's time to replace our roof.

I had a large piece of aluminum siding come off in a storm. Keyprime was very responsive and very easy to work with. They did an excellent job and the price for the work was fair. I would hire them again!

Tom from KeyPrime provided us a competitive quote for redoing most of our exterior. We asked for a quote for vinyl siding and windows, gutters and roofing on our house and garden shed. We appreciated his patience and experience particularly explaining window types and brands.

The communication with Nick was great. He not only knows the ins and outs of the work, but was completely no pressure when we were getting our quote. The roof and gutter look great and we're really happy with the results!

It was good. I wish the workers had properly protected my deck as they were supposedly required to do. The end result was some boards needing replacing, which Keyprime did complete but prevention goes much farther and is more appreciated than fixing a preventable error. There were communication issues along the way but all things resolved in the end. Some other sloppiness which had to be corrected, and it was. Time will tell if the problem was overall corrected but my hopes are high at this point.

It went great - William and the crew at Key Prime were everything I expected from a professional contractor. They were easy to work with and William took time at the meeting for our estimate to explain what additional work needed to be done to our shakes and why. No other contractor provided such a clear, concise explanation. They were there when they said they would be and the work was completed in a timely manner. William and the office staff are great to work with.

Very pleased with this company. Nick was very friendly, professional and knowledgeable. Jenny in the office was a pleasure to deal with and extremely responsive. Highly recommend.

Key Prime was one of four estimates I received. The owner showed up on time, did a thorough assessment and gave me a detailed estimate for several different shingle products. The price was fair so I hired them and they were ready to put me on their schedule in early Spring. The work was started on time despite dealing with some late Spring snow. The roofing crew was respectful of my property and showed up as promised each day. After installing the roof, the property was swept thoroughly for nails and leftover roofing materials. Communication was absolutely great and emails and phone calls were promptly answered and after the whole thing was complete I was sent a parcel which included a small notebook with the final documents and included a receipt, lien release, Limited Lifetime Warranty Form and copy of the original contract. This was one of the better contractor experiences I have had and I would highly recommend this company if you need a new roof.

The crew showed early and layed out tarps around my home. They were professional, polite and very knowledgeable. They completed the entire roof in one and did a fantastic job. They took a great deal of time cleaning up and checking to be sure all nails were pickup. I would definitely use them again.

Excellent response time and I would recommend KeyPrime to anyone.

Initial sales contact was no pressure and pleasurable. The crew did a great job, completed a couple 'side' projects, did nice cleanup afterwards. Not as pleased with gutter install, but overall very good. I would bring them back. I gave the crew a little something extra on the side, because they were hard workers and I was in a good mood.

The project went fine - I thought they did a great job assessing what needed to be done and following through in a timely manner as well as doing what I thought was a really good job with the project itself. There is no doubt that I will use Keyprime again for future projects.

Work done as was discussed. Nick always responded when we had questions or concerns. The work area was cleared of debris and work done on schedule. All the employees were professional and responsive., great to work with.

As a recent first time home buyer, Keyprime made the entire process simple and painless. I had all kinds of questions about the process and materials used and the staff were more than happy to answer any question and put my mind at ease. They also do a great job of cutting any unnecessary work from the repair estimate making out of pocket costs lower. The roof looks amazing and the siding looks good as new. It's reassuring to have a company in mind now, especially if we ever have storm damage in the future.

Our experience with KeyPrime Roofing & Remodeling was uniformly positive in every respect from start to finish. We initially selected KeyPrime because they were the most prompt, courteous, and informative of the three companies we received initial estimates from (the other two were among the largest and most well-known names in town for exterior work), and we are very pleased with our selection. From a customer service perspective, we couldn't have asked for anything better. William and Nick were extremely responsive throughout the engagement and consistently took time to educate us on all aspects of the project. They listened to all of our concerns, presented multiple options where possible, and offered sound recommendations when asked. In terms of workmanship, this company is top-notch. The work crew is a team of true construction professionals who are experts at their craft and take pride in giving attention to every last detail, no matter how small. They also manage to be a fun group while taking their work extremely seriously. Finally, with respect to value, I believe KeyPrime beats the competition hands-down. You may be able to find a slightly cheaper company to do the work, but you could also find a more expensive company and I believe KeyPrime delivers a value premium that even the most costly shops can't match. Overall, our experience with KeyPrime was excellent. I would hire them again and recommend them to others considering this type of exterior work without hesitation.

KeyPrime did an excellent job for us with roofing, adding gutter guards and performing some gutter maintenance. I primarily worked with William, who did a superb job on the customer service end. William answered my questions well and in a professional manner. I also spoke to and met Nick who provided very good service. Always punctual and polite. I would hire them again and strongly recommend them to others.

I'm very impressed with KeyPrime. Our contact there was William Shvets. He was very knowledgeable about the process, the materials, about cost. The price quoted was the price paid...no hidden costs. As for punctuality, you could set a clock by William's punctuality. His crew was amazing. Some of the most efficient and hard working people. I watched them work and if you appreciate good craftsmanship...you'd appreciate them. The cleanup was another amazing part of the process. At the end of the project, I walked the grounds and found 1 roofing nail tucked away under a boulder. That speaks to their meticulous work ethic. One last but very important reason I hired William and KeyPrime, they were the third company in the bidding process. The first was the lowest bid, the second the highest. The first didn't find or didn't mention some important areas that needed attention. The second did tell me about a couple of things that I'd the first company missed. William, on the other hand was so much more thorough and found and addressed even more. But it wasn't just finding things....he took the time to show them to me and explain the importance of addressing them. Ergo...a detailed estimate that was the actual cost. One area that no one could foresee in roofing is the condition of the plywood sheets under the shingles. They found nothing that had to be replaced. Am I happy with KeyPrime...you betcha! Would I use them again for other remodeling projects...you betcha! If Angie's List had an A++ rating that's what I'd give KeyPrime. I'm a very effusive person, absolutely no connection with KeyPrime other than being a very satisfied client.

Keyprime is great. We've had them do several projects for us over the last few years and will continue to use them for our exterior house needs.

Installation and end product excellent, no regrets. A couple small issues: because they did not arrive with all necessary materials, project took 1-1/2 days instead of estimated half day; they were not quite as careful with the tear-off as we were lead to believe, but responded promptly when we noted problems. To their credit, when an old vent stack unexpectedly fell apart, they replaced it quickly, and included it within original quote.

Keyprime was the 4th contractor I contacted to get a quote for my roof. William came out the same day I called. He was very patient and answered all of my questions. He even informed me about my shingles potentially being a part of a class action suit that could result in a small settlement. He also found wind damage to my roof that somehow the other 3 contractors missed. William and Pam met with my insurance adjuster and to my surprise the roof of the house was covered because of the wind damage. Within a week I was contacted by the job supervisor and was given a date they would start. The entire project was done start to finish within 3 weeks of my initial call to Keyprime. It took linger for me to pay my invoice having to wait for insurance and all that. This was the best experience I've had when it comes to home repairs and renovations. I would recommend Keyprime to anyone looking for a new roof. I will likely use them for windows and siding projects in the future.