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Chimney Doctors

Founded 1997 • With Angi since November 2000

4.7

(50) Verified Reviews

Business Details

Phone Number

Address

14450 Ewing Ave S

Burnsville, MN 55306

Description

Chimney Doctors was founded in 1997 as a family owned full service chimney cleaning company and is currently the exclusive sweep choice for Fireside Hearth and Home. We are dedicated to providing the highest level of professional service to our customers. We are bonded, insured and employ several

Verified Reviews

A few reviews for this pro...
CATHY S.
5.0
11/24/2020
In a word, fantastic. We will be replacing our wood burning fireplace with a gas one, and needed a cleaning beforehand. Kelly and Lindsay bent over backwards to get the cleaning scheduled by the installation date. Zach, the technician, arrived today and did his magic. The job was done quickly, and he left the place spotless. We'd definitely use them again.
Description of Work
Clean chimney
Category
chimney sweep
Roger J.
4.0
08/13/2018
It took multiple calls and followup by me to get the job done. Quality of work was excellent and price seemed fair.
Description of Work
New ash clean out door
Category
chimney repair
Edward C.
1.0
08/31/2017
After knocking a brick loose during the inspection which caused a dust explosion in my living room the technician said that they would clean up the mess at their expense and that they wouldn't charge me for the inspection. They did arrange for clean up, but then wanted me to pay for it. After several requests for a proposal to do the chimney repair, they finally called and said that they were ready to send it, but wanted payment for the inspection first. I said that i was told and the paperwork left behind showed that there would be no charge for the inspection. When I asked approximately what the cost would be for the repairs I was told that they wouldn't give me that information until I paid for the inspection. This is an incredibly unscrupulous company, and I would avoid them like the plague.
Description of Work
Chimney Inspection and Repair
Category
chimney repair
Mary T.
1.0
12/21/2016
A man showed up, took pictures, and I never heard from them again. I emailed the company and they said it could take up to a week to get an estimate. I never heard a word.
Description of Work
Needed a new chimney liner.
Category
chimney sweep, chimney repair
Mary T.
1.0
12/21/2016
They never got back to me with an estimate to replace my chimney flue, even after emailing them.
Description of Work
I needed my chimney liner replaced. The person came out on time and did the inspection but I did not hear back. I emailed the company and I got a response saying it would take a week for an estimate, but never heard a word. Very disappointed.
Category
chimney repair
Frank Z.
1.0
10/17/2016
They called me and said they didn't want to do the job.
Description of Work
None, none, none
Category
chimney sweep
KEVIN K.
5.0
09/26/2016
Very well. Steve showed up on time, while the regular home inspection was taking place. Steve inspected 3 chimney flues (2 fireplaces plus the furnace exhaust flue), and the outside of the chimney above the roofline. The inspection turned up several serious defects that might have cost me $15,000 to repair. Chimney Doctors provided me with a detailed report, including photos of the defects, and estimates to repair them, which I was able to use in negotiating with the sellers.
Description of Work
Buyers Inspection on house that I had a purchase agreement for.
Category
chimney sweep
Stephanie S.
5.0
09/26/2016
The cleaning was fast and thorough. The inspection was very detailed and eye-opening. Much more money than we expected the repair quote to be, so we have placed our repair on hold for now.
Description of Work
Chimney cleaning / inspection. Exterior brick inspection
Category
chimney sweep
Pat J.
5.0
09/19/2016
Excellent service, completed in a few hours, reasonable price. Service person advised us on which covers to use and how best to install. Would definitely recommend.
Description of Work
Chimney covers
Category
chimney caps
Nien L.
4.0
06/17/2016
They did a really good job. They were prompt, professional, and the office staff was great too. They were wonderful about cleaning up. We did have a freak rainstorm and water leaked into my house, and I would have appreciated them being a bit more aware of the weather. It wasn't a lot of damage, and I was able to clean it up without it becoming a big deal. When the work was done, I didn't get a walk through or photos of the finished product. I have had inspectors come and look over everything, and it all turned out just fine. Overall, they did great, and were great to work with.
Description of Work
They helped me rebuild my chimney from the roof line all the way up.
Category
chimney repair
Mark T.
5.0
01/28/2016
The technician was very knowledgeable and professional. He informed us of what needed to be done and only did what was necessary and gave us steps for saving money in the future. The chimney doctors will be my go to chimney people for the rest of the time in my home
Description of Work
Cleaned the chimney and gave expert advice on the proper operation of the fire place
Category
chimney sweep
Mary S.
5.0
12/03/2015
It was great - they did a great job of explaining everything they were looking at and ok the time to thoroughly examine the fireplace. I was very impressed with their professionalism and dedication making sure the fireplace was safe to operate.
Description of Work
inspected gas fireplace and chimney
Category
chimney sweep, chimney repair, fireplaces
Angela D.
5.0
09/23/2015
I had Chimney Doctors out to inspect my chimney. Steve was very thorough in his assessment. Unfortunately, my chimney had sustained a fire. I had a very large wood insert which needed to be removed before the chimney could be repaired. The insert weighed about 300 lbs. Mike and James did a fine job of removing it without damaging anything. Chimney Doctors does quality brick/chimney work in a timely manner. Thank you, Steve, Mike and James!
Description of Work
Inspect and repair chimney
Category
chimney sweep, chimney repair
Peggy S.
5.0
01/01/2015
Extremely happy with the service. Very professional and willing to answer all of our questions.
Description of Work
Cleaned and inspected chimney.
Category
chimney sweep, chimney repair
Don U.
5.0
08/26/2014
The inspector was professional and provided excellent feedback on the original construction, quality of materials and the current condition. He came in with drop cloths and did the visual inspection. He setup his equipment and completed the video work. After reviewing the video recordings, he provided his analysis. As it turned out, the fireplaces and chimney stack were in excellent condition and built very well. No repair issues or concerns to discuss. He was very knowledgeable about fireplaces and related topics. No cleaning was required. He left no evidence of his visit (debris or smudges). This home was a recent purchase and we needed to know if the fireplaces are safe to use.
Description of Work
External inspection from ground level. Visual inspection of the firebox, damper and above. Two fireplaces. Video recording of the chimney stack from cap to firebox. Review of video imagery for any problems.
Category
chimney sweep
DIANE C.
5.0
07/17/2014
The estimate was competitive. He was on time and was able to answer all my questions. He was willing to come out on a timely fashion. He came out and told me what needed to be done.
Description of Work
They did an estimate to repair my chimney.
Category
chimney repair
Darrell B.
5.0
11/30/2013
Wen well. We had an older cap that was not approved by the city code, ao he recommended selling it on-line.
Description of Work
chimney cap to prevent bird access
Category
chimney caps
Deborah C.
5.0
08/19/2013
Very good! It was nice to receive good news for a change.
Description of Work
He checked my fireplaces and pronounced them safe to operate. He was very informative! He was friendly, polite, and knows this chimney business. I appreciate his honesty and experience. I wil definetly call him to replace the caps in the future.
Category
chimney sweep, chimney caps, fireplaces

Service Provider Response

[Member name removed], Thank you for the wonderful review. We are glad you are happy with our services and look forward to hearing from you in the future.
DAWN M.
5.0
04/19/2013
I had Air Pro to my house in the fall to sweep and inspect my chimneys, and was impressed with their timeliness, professionalism and price. I have allergies to cats, dogs, dust and dust mites. I'd just moved into my new house house, and my allergies started bothering my the first night I slept here. I knew the previous owners had long-haired pets, so I asked the Air Pro guys to look into my air ducts. Using a mirror and flashlight, they showed me what the inside of one of the ducts looked like and it was, frankly, disgusting - completely caked all around with hair and dust and other debris. I'd heard that air duct cleaning was a scam at worst, and unnecessary at best, so I didn't commit to doing anything at the time. But the constant allergy problems, 3 colds in 2 months, and plain old common sense won over in the end. I figured that if I wasn't getting bombarded with the allergens in my ducts, at the very least I was probably going through furnace filters at an unreasonable rate. I had AirPro out to clean the ducts. Again, they were timely and professional and had the job done in a few hours. Perhaps it is a coincidence (although I don't believe that), but I haven't gotten a cold since, and my allergies bother me much less than they did before I had the duct cleaning work done. I'm very glad I had Air Pro out to do the work, and I'd recommend them to anyone.
Description of Work
The representatives from Air Pro cleaned all the air ducts in my house.
Category
air duct cleaning
Julie O.
5.0
01/07/2013
He was very thorough, on time, and professional. He does a very good went beyond the allotted estimated time. I am very impressed with how thorough he is. He answered all of my questions and was very patient.
Description of Work
They came out and swept/cleaned our chimney.
Category
chimney sweep

Service Provider Response

We are glad to hear the customer service is where we expect it to be. Thank you for the review. We hope to see you next year for all of your chimney, air duct and dryer vent needs.
DAWN M.
5.0
11/01/2012
I just bought a house and my inspector told me to have the fireplaces and chimney cleaned, and to have chimney caps installed, so I called Air Pro. A representative got back to me promptly, and was able to schedule the work for later in the week. 2 Air Pro representatives arrived, cleaned the fireplaces and chimney, inspected the chimney, and got up on the roof with the expectation of installing chimney caps. They explained the work they did and what they had found. I always think it is a good sign of a company when you call them over with the expectation of paying them to do some work, and after assessing the situation, tell you that the work doesn't actually need to be done. That turned out to the the case with the chimney caps - the inspector was mistaken - there were actually adequate chimney caps installed. The Air Pro representatives were both very professional and courteous, and left my house just as clean as it had been before they did the work. All in all, a good experience.
Description of Work
Air Pro representatives cleaned my 2 fireplaces, swept and inspected my chimney and inspected the chimney caps.
Category
chimney sweep, fireplaces

Service Provider Response

Thank you for your wonderful review. We are glad we were able to help with all of your needs and questions. We hope we get the chance to work with you again next year.
KAREN R.
5.0
06/11/2010
Steve (owner) gave us an estimate to replace the crown on our double chimney. We accepted, and he started the job 2 weeks later. He arrived later in the day and got right to work. He removed the old crown and a faux flue, framed in the new crown, and added cement. Worked into the evening until the job was done. Covered with a tarp to dry. Came back 2 days later to remove the frame and put on the Chimney Caps. Looks great. I would definitely hire Steve Trumble/Air-Pro again. He is very knowledgeable and takes pride in his work. Very professional and responsive to phone calls and emails.
Description of Work
New crown and caps on our double chimney.
Category
chimney caps, chimney repair
Amanda E.
5.0
05/31/2007
Mike was very friendly and knowledgeable. Even though he could ultimately not fix our chimney he referred us to someone who could and I would definitely call him again.
Description of Work
We had a squirrel enter our home through our chimney. We had Mike come to look at our chimney cap, and clean our chimney to try to remedy the situation. He discovered that the tiles on top of our chimney were cracked and needed to be replaced. He could not do that work, but referred us to someone that could.
Category
chimney sweep, chimney caps
TRACY G.
1.0
10/30/2006
Within 15 minutes of scheduling the appointment I had to cancel because my husband had already set something up with another company. I'm sorry to say that after trying to make me second guess my husbands decision he hung up on me! I had intended to request his services for some other work that I needed but didn't get a chance because he abruptly hung up on me. No goodbye, just, I hope you checked out whoever you're using because there are only a few people who are qualified to clean chimneys, and then click! He hung up. I was stunned and happy that I hadn't ask him to do anything else.
Description of Work
I called to have my Chimney cleaned but had to cancel. No work was performed.
Category
chimney sweep

Service Provider Response

I sincerely apologize for the way you were treated and would like you to know that the company is under new ownership and nothing like this will ever happen again. With that said Michael was very passionate about his work and he probably assumed that you chose a company that was not certified by the Chimney Safety Institute of America. and was not going to do a proper cleaning and inspection just because it was a little less money.. Michael Mcfarland died in June of 2009 an he was a very good friend of mine and an incredible chimney sweep.
keith S.
5.0
10/06/2006
I would definitely use them again! They did a very good job!
Description of Work
They cleaned my air ducts in the home.
Category
air duct cleaning

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    Business Highlights

    Family Owned & OperatedFamily Owned & Operated
    Wears MaskWears Mask
    Licensed
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, Discover, Check, American Express
    Senior Discount
    10%
    Warranties
    No

    Services Offered

    Chimney & Fireplace Cleaning, Chimney Inspections, Chimney Waterproofing, Masonry Chimney Repair, Dryer Vent Cleaning, Chimney Cap Install, Damper Repair & Chimney Relining

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Chimney Doctors

    How is Chimney Doctors overall rated?

    Chimney Doctors is currently rated 4.7 overall out of 5.

    What days are Chimney Doctors open?

    Chimney Doctors is open:

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    What payment options does Chimney Doctors provide

    Chimney Doctors accepts the following forms of payment: Visa, MasterCard, Discover, Check, American Express

    Does Chimney Doctors offer free estimates?

    Yes, Chimney Doctors offers free project estimates.

    Does Chimney Doctors offer eco-friendly accreditations?

    No, Chimney Doctors does not offer eco-friendly accreditations.

    Does Chimney Doctors offer a senior discount?

    Yes, Chimney Doctors offers a 10% senior discount.

    Are warranties offered by Chimney Doctors?

    No, Chimney Doctors does not offer warranties.

    What services does Chimney Doctors offer?

    Chimney Doctors offers the following services: Chimney & Fireplace Cleaning, Chimney Inspections, Chimney Waterproofing, Masonry Chimney Repair, Dryer Vent Cleaning, Chimney Cap Install, Damper Repair & Chimney Relining