"Jerry the service man was very understanding and took his time. He check every thing from the stink pipe on the roof to drains in the basement. He asked me a lot of questions which help us figure out what to do. One of my floor drains isn't holding water so he installed a test plug. This did help. I appreciate the company not trying to push a big plumbing job on me. I still get the smell when it rains, but I now know what to check for thanks to Jerry. When I have them come back I can be more specific as to where to check. Cost service call and part $115."

"What was supposed to be a routine drain snaking but turned out to be something more serious. Jeff explained what was going on very clearly and came back the next day to fix the problem. He was very professional and answered all my questions. I’m very satisfied with the results I will recommend him to anyone needing a plumber."

"Not only did they unplug the toilet, but also the bathtub. They also gave helpful advice about upgrading the toilet and keeping the drains clean. They were very polite, very patient, professional, and helpful."

"this was a great experience from the return phone call from the cheerful/sweet office personnel, getting a quote the same day, to the hard working crew that installed it the following day. every single person here was very respectful of us and our home. they got our tankless water heater installed and ran 2 gas lines. it did take longer than we expected but the gentleman installing everything was professional and a pleasure to be around so we didn’t mind. everyone is very knowledgeable when it came to any questions we had. there was no i’m not sure, i’ll find out or anything like that. there was no mess while working or after they left. prices were good and they didn’t charge the $200-$300 service fee for the estimate like these other companies out there. that did place a small percentage in why we went with them. we are definitely happy choosing this company for this project and we will definitely be using them for all future needs. we highly recommend them."

"Mike came to my house as scheduled. He didn t think I needed anything besides unplugging a drain pipe. He didn t charge me anything."

"They showed up on time , were very respectful of my property, very knowledgeable of the plumbing repairs needed ( toilet in basement & utility sink faucet ) . Fast and efficient estimate. Along with labor and materials were very reasonably priced."

Basements Plus (legally known as Dry Basements Plus) is a local, family-owned company proudly serving Southeast Michigan for more than 20 years. Whether you're dealing with a wet basement, foundation cracks, crawl space issues, or moisture problems, our team has the solutions to protect your home & give you peace of mind.\n\nFrom basement waterproofing & foundation repair to crawl space encapsulation & humidity control, we provide solutions backed by decades of experience and a commitment to doing the job right the first time. Call today for a free consultation (248) 926-6630.

"Got a quote from Scott Ballard. I also received competing quotes from other service providers. Home Spec was the highest bid (although all of the bids were close in price). I chose to go with HomeSpec based upon reviews from Angie's List and other online resources. My home is small so the job only took two days to complete. The crew that did the job was lead by Ryan Loop and his crew did an excellent job! They filled three cracks in the foundation walls, and installed a new perimeter drainage system using PVC drain pipe and a sump pump. Prior to the install I had some questions that were answered to my satisfaction by Scott. While the work was being done Ryan answered some more questions I had about the sump pump system as I have never lived in a home that has had a sump pump. I am very pleased with the finished work. When Ryan's crew put in new cement in the basement where the floor had been removed, they did an excellent job in finishing the cement to a level and smooth surface."

"I spoke with roughly every foundation repair business within 25 miles of my home, and all gave me vastly different solutions upon seeing my home. Based on the research I did (online articles, reddit, etc.) Russ's solution aligned with everything I was looking for without me having to lead him there. We had new I-beams installed (plus several carbon fiber straps because my stairs hug the wall), new internal drain system, one wall re-aligned (with exterior waterproofing including hauling away clay soil and backfilling with peastone), and tuckpointing. It was a huge job to say the least, but the quality of work done was outstanding. During the job he will call you over to educate you on everything he's doing. His #1 priority is making sure you (as the customer) are 100% satisfied with the work being done. You always have the opportunity to ask questions, alter the solution, or add-on additional work. He has a solution for everything. With all that being said, you'll probably have to wait awhile, and it's on you to keep the line of communication open. My advice to you is if you don't hear from him after consultation/quote, follow up with him, try to gauge when work will be able to start, and follow up as the date gets closer. He runs one crew at a time so that he can oversee the job, he does every consultation/estimate himself, so it's challenging for him to chase everyone down to see if they're interested. Most companies want to get in and out as fast as possible, cutting corners, etc. Russ doesn't operate that way and will make sure the solution implemented is bulletproof. Your patience will be rewarded. It was great to meet everyone on the crew, big thanks again to Russ, Russell (son), Jake, Jay, David, and Tez!"

"The two-man crew arrived in the morning, removed most of the old galvanized water piping and installed new copper piping mains and a functional bathroom by the afternoon. The remaining work was completed the next day. All demolition and trash was removed from the house. Our clean up consisted of wiping down surfaces and floors. This project went very well."