Get matched with top drain pipe installers in Brownstown, MI

"Jerry the service man was very understanding and took his time. He check every thing from the stink pipe on the roof to drains in the basement. He asked me a lot of questions which help us figure out what to do. One of my floor drains isn't holding water so he installed a test plug. This did help. I appreciate the company not trying to push a big plumbing job on me. I still get the smell when it rains, but I now know what to check for thanks to Jerry. When I have them come back I can be more specific as to where to check. Cost service call and part $115."

"What was supposed to be a routine drain snaking but turned out to be something more serious. Jeff explained what was going on very clearly and came back the next day to fix the problem. He was very professional and answered all my questions. I’m very satisfied with the results I will recommend him to anyone needing a plumber."

"Not only did they unplug the toilet, but also the bathtub. They also gave helpful advice about upgrading the toilet and keeping the drains clean. They were very polite, very patient, professional, and helpful."

"this was a great experience from the return phone call from the cheerful/sweet office personnel, getting a quote the same day, to the hard working crew that installed it the following day. every single person here was very respectful of us and our home. they got our tankless water heater installed and ran 2 gas lines. it did take longer than we expected but the gentleman installing everything was professional and a pleasure to be around so we didn’t mind. everyone is very knowledgeable when it came to any questions we had. there was no i’m not sure, i’ll find out or anything like that. there was no mess while working or after they left. prices were good and they didn’t charge the $200-$300 service fee for the estimate like these other companies out there. that did place a small percentage in why we went with them. we are definitely happy choosing this company for this project and we will definitely be using them for all future needs. we highly recommend them."

"I would recommend Exquisite Touch to anyone in need of plumbing services. I had some work done this past Saturday, which included a full stack replacement along with a flange and cleanout. The technicians, Ken and Dylan, arrived well-prepared from the start. There was another worker who joined the team, but I didn’t catch his name. These men were professionals, and their work was of the highest quality. They even laid down protective coverings on the carpet before they began working. They informed me about the entire project step by step and ensured that the area was cleaned up before leaving. I will definitely be using this company again in the near future. Even the receptionist who took my call was professional and knowledgeable about the services offered. Thank you to the team at Exquisite Touch: Ken, Dylan, Sara, and the other worker whose name I missed. Dawn Detroit"

"It's been a little over a year since Everdry finished waterproofing our basement. We liked everyone we worked with throughout the project. We have been so pleased with their work. They use a Multi Step System which keeps ground water away from your home. The installation of the EZ Breathe Ventilation System is a game changer too. Plus - Lifetime, transferable warranty!"

"I never hired this company since I decided to not do the project. They did contact me on a timely basis. Person I spoke with was very friendly and customer service focused."

"Russ and his team took care of us and I am very pleased with the work they did. They stayed in regular communication, explaining the work as they went, and completed the job on-time. His candor and willingness to education me on the process of the work, as well as his thorough explanation of the material costs, made me feel reassured that I hired the correct contractor. Most importantly, we no longer have water in our basement whenever there is moderate to heavy rain. Thank you for everything!!"

"The weather was cold with light snow but they still were able to do a quality installation. They were very thorough with attention to detail while still doing their job quickly. Clean up was good, dirt and grass were replaced to cover underground drain pipes. Great job, would use this company again."

"Overall we were very pleased with the work done, and the changes made will hopefully be lasting positive change. Quote Process - The initial visit was by far the most thorough we had, with a lot of effort made by Jackie (the owner) to visualize and then communicate the vision. It took a while for the quote process to get underway, and some of that probably had to do with the pandemic timing and how busy all landscapers were after resumption of activities in Michigan. Once it started, there was good engagement and a lot of good planning communication. Timing - While the quote process took a while as described, once the quote was issued, the lead time was very competitive, and the time to do the work was quick given the amount of work done. Communication - Overall, communication was very thorough and effective before, during, and after the job. Since we had time and cost overruns during the job, Jackie was good at summarizing the cost status every night or morning to let us know where things stood. Communication during the job could have been a little more frequent, but as the customer, I struggled with trying to manage the job while working from home, avoiding too much contact due to the coronavirus pandemic, and letting them do their jobs without micromanaging them. A few things might have been miscommunicated or misunderstood both ways, but the vast majority of the communication was good. Quality - The quality of work done was overall very good. Jackie made our property look much better with her vision, and the installations were done well. There was a fair amount of damage to the grass on our property to the grading and moisture level (it had rained the day before they were there), and while they did seed and smooth (which has since grown in well), there were some areas that they didn't see that could have used it and are still a bit damaged. Price - Hourly costs and plant costs seemed very reasonable and competitive. The overall cost of our job had significant overruns, but mainly because there were several unforeseen issues that had to be dealt with and likely could not have been known during the quote phase (all under the ground stuff you wouldn't find until you dig). Efforts were made during installation to minimize cost because of this, and a cost cap was set to avoid a massive overrun to be fair to us as the customer, which I thought was unique and customer-focused. Post-Installation Help - I reached out a few times after the job was completed to ask advice and Jackie was very helpful and thorough in her replies. I think this is something that a lot of landscapers don't care to do, and I think it should be celebrated that someone takes time to build a more lasting relationship instead of an "on to the next job" philosophy. I would definitely hire them for future jobs, even more so with the knowledge that jobs after coronavirus is under control would be easier to more freely communicate during the job."