"The pool renovation took 8 weeks from estimate to completion (June 3 - July 22).  This included redecking, which was done by another company that was recommended by Nick Leinbach, the President of Watermark Pools.

Estimate: Mr. Leinbach came out and inspected the pool damage on June 3.  He provided an estimate around June 10.  He then ordered tile samples that we had selected from catalogs to be sent to my house.  After comparing with another estimate (which was very similar),  we submitted a deposit about a week later, and Nick ordered the tiles and coping.  Throughout this process, Nick answered all my questions very promptly via email.  He inspired confidence, and was able to start sooner than the other company.

Work:  The next step was removing the cover and draining the pool.  This work began around June 23.   After the pool was drained, the old plaster was removed using some process that is more environmentally friendly than sand blasting.  This is a very messy and noisy process while it is happening, but the workers contained the mess well and cleaned up nicely when they were finished.

The coping and tiling work was done next.  The old coping and tile were removed. There was a possibility that more damage to the underlying structure would be discovered (Nick had mentioned that in advance), but we were fortunate that his original estimation of the extent of the damage was accurate, and the work was done within the original estimate.  The tilers that Watermark employs are highly professional. Their work is precise and meticulous.  We are extremely pleased with the tiling and coping.  This part of the process is neither very noisy nor messy.

Final choices:  Nick came to our house to finalize the choice of plaster color.  From samples, we selected a blue color that would work well with the tiles, and we are very pleased with it.  It was worth the extra $2,000 in our opinion.  Nick also recommeded a company that does decking repair/replacement.  We were pleased with the work of that company as well.  (The cost of the decking was separate from the cost of the pool renovation.)

Replastering:  There was a bit of a delay due to the plastering machine needing to be repaired.  Once the plastering was complete (another noisy process!), water was trucked in. Nick arranged for that.  (The cost of the water is separate from the pool renovation.)  At no charge, Nick completed all the normal pool opening activities.  He also explained how to brush down the surface and maintain the water balance in the best way to preserve the new plaster, and recommended someone who could continue with pool closings and openings in future.

Final work:  Watermark Pools returned immediately after the 3-day decking work was completed to install the caulking between the coping and the decking.  Our goal had been to complete the pool in time for our son's return from camp on July 22, and that is exactly when the pool was ready for use.

Overall:  Nick was highly professional, responsive, and very informative all throughout the process.  This is his family's business, and all the work he oversaw, from start to finish, was of the best quality.  This was an expensive undertaking, but we are very satisfied with the outcome.
"

"This is the second time that Dig M Pools did and installation for us. Again we were very happy with the job they did. We purchased our pool from them and it is a well made product. The owners wife was very helpful when we were deciding what pool to purchase. I would recommend Dig M Pools as first choice. Excellent job. Thanks Dig M."

"Our above ground pool was installed in no time at all. The installers were very professional and friendly. I would highly recommend them."

"The sales rep Eric was extremely knowledgeable about my situation in needing a new system. And the install tech Ivory was proficient putting the system in..."

"Greay. Tech had to order part but picked it up and came back at the end of the day to install it!!"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Very professional, punctual and respectful. I had an idea of what I wanted to do but they offered great suggestions to improve the layout keeping in mind future expansion of the patio. With respect to the 'B' rating on the price, had this just been a straight patio, i would have given an 'A' rating. An island with grill and refrigerator was presented during our contract talks and I agreed to have it done. I was a little disappointed in what arrived compared to the price I paid for it. I'm certain I could have done the island and grill for much less but that's just a lesson learned. Overall, ASCM was a great company to work with and will work with them again as I expand the patio."

"It was hard to initially get set up with an appointment, but once we did, Nelson (the owner) and his crew did an excellent job of doing all the tasks we'd paid for. We will likely hire him again to redo our walkway from the house to the garage and to repave our patio."

"Everything went as planned start to finish. Leisure pools techs are the best by far. They worked with me every step of the way to get it completed. Always on time and ready to work when they showed up. Clean up after job was completed was great you could not tell they were here. This was no small job by far pool is 16 by 40 an 12 feet deep. It now looks better that when it was installed in 1969!!! If you want the job done right the first time then hire Leisure Pools."

"Jason was very professional and timely.  His price was very competitive and timely compared to 3 others we received.
The work crew was extremely hard working and knowledgable of all things hardscape.
They arrived daily on time and cleaned up each day.
Attention to detail was excellent.
5 year warranty on all work preformed was given by Jason.  Can't imagine these wall's will move/ shift given the rock solid installation and materials used.
"