"Hired Bay State to take out my old bathtub and shower and replace it with a new walk-in shower. Fabio, the installer, and Daniel, his helper, were excellent! Very professional, efficient and took an eye sore of a bathroom and made it a gorgeous place to take a shower in now. From the beginning, everyone I dealt with were friendly, helpful and professional. Jim, the design consultant, helped us decide on what we wanted and how we were going to get it accomplished. The owner, Jen, was helpful in explaining some things we weren't too sure about and the girls in the office, Sarah and Destiny, were pleasant and patient as we had to re-schedule several times for various reasons on our own part. Bay State accomodated us at every turn. It's a rarity these days to find customer service like they have here. It was a bit expensive but you also get what you pay for. The craftsmanship was excellent and the product itself is top notch. It is MADE IN THE USA, also!"

"It was so nice to have the job finished in one day. It will take more to finish the rest of the bathroom job of replace sink and sand/paint."

"John and his entire crew were excellent. John thoroughly explained the process necessary for fully replacing a shower stall tile floor that had been installed improperly. He was very patient in answering all my questions. Each step was carried out thoughtfully and carefully. We were very happy with the final result and highly recommend New Style Remodeling."

"Workers arrived 7:30 AM each day on time. The old subfloor and old tiles had to be removed And the new subfloor and porcelain laid. The whole process took about three weeks. It was kind of a big job to me involving lots of dust and displaced furniture with no access to kitchen stove or refrigerator some days. The team tried to make me feel comfortable with these nuisances. Jeff responded by text to any question very quickly and was polite. No problems at all with the job and I can recommend the team 100%. I was Hoping the job would be done quicker but a lot was involved and the team even worked some Saturdays. The final price was about 15% over quote but the team helped me one day with my living room fireplace and that ‘small job’ turned into a whole day of decision making and errands before I decided just to replace two tiles. I have to give A+"

"Advice received was invaluable for planning for a new water heater. He arrived with possible replacement starter after getting heater info via photo by text. Courteous, polite, knowledgeable."

"We love our new bathroom by Joe and team. Joe is extremely responsive and was great to work with. We would definitely hire again!"

"Chris Reynard and Long Baths transformed our old Master Bath shower from old and ugly to new and easy to clean in just a day. Worth every penny and we would hire them again!"

"I had 2 gas water heaters replaced. Ken was very knowledgeable and had the best price."

"Great experience! Jeff was able to respond to my request same day for a water heater replacement and provided quality work for a fair price. Really appreciate his promptness and communication"

"The house we bought had an existing, partially finished, unpermitted basement. We hired Crystal Renovations to re-do the space so it would be functional, more in line with our taste & permitted. They made the laundry room an actual room as opposed to a basement area with a washer & dryer, took down the drop ceiling & replaced it with a real ceiling, took out the 1984 glass block surround to the shower & replaced with drywall, repaired stairs going down to the area & laid new floor throughout. Pedro & his crew were incredibly efficient - the whole process took around 10 days. We were fortunate & they didn’t run into any unforeseen issues once all the demo was done, so the final cost was in line with what had been quoted & the modifications we agreed to. They transformed an ugly, afterthought of a basement into an entire new living space to our house that is functional & looks fantastic. We would definitely hire them again & highly recommend."