"Hired Bay State to take out my old bathtub and shower and replace it with a new walk-in shower. Fabio, the installer, and Daniel, his helper, were excellent! Very professional, efficient and took an eye sore of a bathroom and made it a gorgeous place to take a shower in now. From the beginning, everyone I dealt with were friendly, helpful and professional. Jim, the design consultant, helped us decide on what we wanted and how we were going to get it accomplished. The owner, Jen, was helpful in explaining some things we weren't too sure about and the girls in the office, Sarah and Destiny, were pleasant and patient as we had to re-schedule several times for various reasons on our own part. Bay State accomodated us at every turn. It's a rarity these days to find customer service like they have here. It was a bit expensive but you also get what you pay for. The craftsmanship was excellent and the product itself is top notch. It is MADE IN THE USA, also!"

"They arrived on time. Worked efficiently without stopping until the job was done. We replaced our tub with a shower unit. Itâ s gorgeous! They did an amazing job."

"Workers arrived 7:30 AM each day on time. The old subfloor and old tiles had to be removed And the new subfloor and porcelain laid. The whole process took about three weeks. It was kind of a big job to me involving lots of dust and displaced furniture with no access to kitchen stove or refrigerator some days. The team tried to make me feel comfortable with these nuisances. Jeff responded by text to any question very quickly and was polite. No problems at all with the job and I can recommend the team 100%. I was Hoping the job would be done quicker but a lot was involved and the team even worked some Saturdays. The final price was about 15% over quote but the team helped me one day with my living room fireplace and that ‘small job’ turned into a whole day of decision making and errands before I decided just to replace two tiles. I have to give A+"

"Pedros is very professional and did an outstanding job at my six unit rental property. The work involved replacing very old cast iron sewage pipes in the basement that many other plumbers refused to do because of the complexity of the job. The job came out perfect and I will be using him from now on for all my plumbing needs. He is very professional!! I plan on using him for all my rental properties."

"Very pleased with our new bathroom"

"Chris Reynard and Long Baths transformed our old Master Bath shower from old and ugly to new and easy to clean in just a day. Worth every penny and we would hire them again!"

"John and his crew are outstanding! They completely remodeled my 1957 bathroom in just 2 1/2 weeks. John is highly organized and kept in touch every step of the way. The process was clearly explained at the start and went smoothly. John's crew showed up on time each day (or early), were true professionals and fun to work with. I was so impressed that I hired John & crew again to create a home office (turned out great) and will hire them again soon to remodel my kitchen and fireplace."

"Ken and his son at Coastal Plumbing were great, I highly recommend them! My water heater went on 12/23, it was a weekend 2 days before Christmas and I couldn’t find anyone to replace it. Ken came out within 1 hr to replaced it and didn’t charge extra for being an emergency call. Thanks Ken, I really appreciate your help!"

"Very expensive pump replacement. Pump was about $300 and install was another $800. This was emergency service, so it was worth it."

"Jeff was fantastic. Water heater blew out, he was there the next day right on time and replaced it."