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Verified Reviews for Water Softener Service pros in Salem, IN

*The Angi rating for Water Softener Service companies in Salem, IN is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Salem, IN is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on November 09, 2025

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.21(
468
)
•Approved Pro

Tom Drexler Plumbing Air & Electric

4.21(
468
)
•Approved Pro
Customers say: Super punctual
952 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Avatar for Greenwell Plumbing Heating & Air

Greenwell Plumbing Heating & Air

4.50(
100
)
•Approved Pro

Greenwell Plumbing Heating & Air

4.50(
100
)
•Approved Pro
Customers say: Super punctual
239 local quotes requested
31 years of experience

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

No reviews yet

Infinity Design & Construction Group INC

No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

Avatar for Tri-State Water, Power & Air

Tri-State Water, Power & Air

4.25(
8
)

Tri-State Water, Power & Air

4.25(
8
)
Customers say: Quality work
160 local quotes requested

We are the experts in the field of Whole Home Generator Sales and Installation, with over 20 years of experience in the game. We provide turn-key installation by licensed professionals - 24 hour emergency service - Remote Monitoring - Long term maintenance and service by factory trained technicians.We expect customer service excellence and aim to go above and beyond on every call. With 9 locations across 8 states, Tri-State is always ready to serve you.

"very good would call again"

Wayne W on June 2024

We are the experts in the field of Whole Home Generator Sales and Installation, with over 20 years of experience in the game. We provide turn-key installation by licensed professionals - 24 hour emergency service - Remote Monitoring - Long term maintenance and service by factory trained technicians.We expect customer service excellence and aim to go above and beyond on every call. With 9 locations across 8 states, Tri-State is always ready to serve you.

"very good would call again"

Wayne W on June 2024

Avatar for Ky Water & Air Inc.

Ky Water & Air Inc.

4.08(
13
)

Ky Water & Air Inc.

4.08(
13
)
Customers say: Quick response
10 years of experience

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

Kaptains Plumbing

No reviews yet

Kaptains Plumbing

No reviews yet
12 years of experience

Kaptains Plumbing provides honest pricing and reliable plumbing services to the Southern Indiana area. With customer service and satisfaction at the heart of our business, we continue to grow and build our company. With 25 years of experience, there is no project that is too big or too small. We know that we can provide you with the highest level of professionalism completing your residential or commercial work. We look forward to working with you, weather it be helping to design the kitchen/bathroom of your dreams or addressing an emergency need.

Kaptains Plumbing provides honest pricing and reliable plumbing services to the Southern Indiana area. With customer service and satisfaction at the heart of our business, we continue to grow and build our company. With 25 years of experience, there is no project that is too big or too small. We know that we can provide you with the highest level of professionalism completing your residential or commercial work. We look forward to working with you, weather it be helping to design the kitchen/bathroom of your dreams or addressing an emergency need.

JnC Enterprises

No reviews yet

JnC Enterprises

No reviews yet
20 years of experience

Handyman Service in Rural Rensselaer that works with many independent contractors - besides my wife and myself - to do a great job everytime. "If we can't do it, we know someone who can" is our motto. We use experienced, personally-known independent contractors to do work when we can't or are personally unavailable. We are listed distributors for Rainhandler gutter system products with 1-year moneyback guarantee on purchases of Rainhandler products. We have over 3000 hours of labor in our own home that we built and moved into in 2005, and have been working in the handyman/construction business ever since with many satified customers from not only Rensselaer, but also Lake Station, Lowell, and Sumava Resorts in the North, and Remington, Wolcott, and Brookston in the South. Our prices average $15-20 per hour per person, and we can give free estimates per job.

Handyman Service in Rural Rensselaer that works with many independent contractors - besides my wife and myself - to do a great job everytime. "If we can't do it, we know someone who can" is our motto. We use experienced, personally-known independent contractors to do work when we can't or are personally unavailable. We are listed distributors for Rainhandler gutter system products with 1-year moneyback guarantee on purchases of Rainhandler products. We have over 3000 hours of labor in our own home that we built and moved into in 2005, and have been working in the handyman/construction business ever since with many satified customers from not only Rensselaer, but also Lake Station, Lowell, and Sumava Resorts in the North, and Remington, Wolcott, and Brookston in the South. Our prices average $15-20 per hour per person, and we can give free estimates per job.

Showing 1-10 of 17
Water Softeners questions, answered by experts

It’s unlikely that hard water on its own could cause substantial hair loss or damage, though it’s true that bathing in hard water can cause your scalp to feel itchy or flaky and might dull your hair’s natural shine. Using high-quality shampoo and conditioner or buying a whole-home water softener can decrease these issues.

If your ‘do isn’t doing what you want it to do despite using good hair care products, hard water might be to blame. Since hard water can’t rinse soap off as well as soft water can, your hair might grow limp because of the shampoo and conditioner residue that’s left behind. If you color your hair, you might see it fade more quickly or even turn a different shade as the dye reacts with the minerals in the water. You might also experience an itchy scalp, thanks to the dryness that comes from bathing in the hard water.

You can decide whether you need a water softener or water filter based on how your bathing or laundry experience is. If you notice issues like limescale buildup, dry skin, or stains on dishes—all telltale signs of hard water—you'd likely benefit from a water softener. However, if your main concern is over chemicals or bacteria in your tap water filter, and not just comfort, a filter is a better option.

Yes, you can have both a water softener and a water filter. In fact, some manufacturers sell dual water softening and filtration systems that treat hard water and provide clean drinking water. If you’re unsure about what you need or want to discuss your options, reach out to a local water softener installation company.

It’s not a good idea to oversize your water softener. Doing so will mean the tank doesn’t get full, which can lead to channeling. This leads to a large portion of the resin beads not being utilized and the beads at the bottom of the tank being overused. Over time, this will reduce the efficiency of your system, not to mention that the upfront cost of an oversized softener is unnecessarily high. If you have a timed regeneration cycle rather than a demand-based one, you’ll also spend far more on replacing salt than you need to.

The Salem, IN homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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