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Verified Reviews for Water Softener Service pros in Pekin, IN

*The Angi rating for Water Softener Service companies in Pekin, IN is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Pekin, IN is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on November 22, 2025

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.21(
468
)
•Approved Pro

Tom Drexler Plumbing Air & Electric

4.21(
468
)
•Approved Pro
Customers say: Super punctual
909 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Avatar for Greenwell Plumbing Heating & Air

Greenwell Plumbing Heating & Air

4.50(
100
)
•Approved Pro

Greenwell Plumbing Heating & Air

4.50(
100
)
•Approved Pro
Customers say: Super punctual
207 local quotes requested
31 years of experience

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

No reviews yet

Infinity Design & Construction Group INC

No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

Avatar for C&M Water Wells LLC

C&M Water Wells LLC

No reviews yet

C&M Water Wells LLC

No reviews yet
4 years of experience

At C&M Water Wells we provide Southern Indiana with full-service water well maintenance, repair, and installations. We perform service calls and well or cistern inspections, we do maintenance check-ups, and new installations or replacements of well equipment including, but not limited to, water well pumps, pressure tanks, pressure switches, hydrants, etc. In addition, we also provide customers with water treatment and filtration systems, the installation of new cisterns, and water lines. C&M is a family-owned and operated business, we offer competitive prices without compromising the integrity of our services and material and we take pride in our work. We're excited to be here to help our neighbors obtain good-quality well water.

At C&M Water Wells we provide Southern Indiana with full-service water well maintenance, repair, and installations. We perform service calls and well or cistern inspections, we do maintenance check-ups, and new installations or replacements of well equipment including, but not limited to, water well pumps, pressure tanks, pressure switches, hydrants, etc. In addition, we also provide customers with water treatment and filtration systems, the installation of new cisterns, and water lines. C&M is a family-owned and operated business, we offer competitive prices without compromising the integrity of our services and material and we take pride in our work. We're excited to be here to help our neighbors obtain good-quality well water.

Avatar for Ky Water & Air Inc.

Ky Water & Air Inc.

4.08(
13
)

Ky Water & Air Inc.

4.08(
13
)
Customers say: Quick response
10 years of experience

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

Kaptains Plumbing

No reviews yet

Kaptains Plumbing

No reviews yet
12 years of experience

Kaptains Plumbing provides honest pricing and reliable plumbing services to the Southern Indiana area. With customer service and satisfaction at the heart of our business, we continue to grow and build our company. With 25 years of experience, there is no project that is too big or too small. We know that we can provide you with the highest level of professionalism completing your residential or commercial work. We look forward to working with you, weather it be helping to design the kitchen/bathroom of your dreams or addressing an emergency need.

Kaptains Plumbing provides honest pricing and reliable plumbing services to the Southern Indiana area. With customer service and satisfaction at the heart of our business, we continue to grow and build our company. With 25 years of experience, there is no project that is too big or too small. We know that we can provide you with the highest level of professionalism completing your residential or commercial work. We look forward to working with you, weather it be helping to design the kitchen/bathroom of your dreams or addressing an emergency need.

JnC Enterprises

No reviews yet

JnC Enterprises

No reviews yet
20 years of experience

Handyman Service in Rural Rensselaer that works with many independent contractors - besides my wife and myself - to do a great job everytime. "If we can't do it, we know someone who can" is our motto. We use experienced, personally-known independent contractors to do work when we can't or are personally unavailable. We are listed distributors for Rainhandler gutter system products with 1-year moneyback guarantee on purchases of Rainhandler products. We have over 3000 hours of labor in our own home that we built and moved into in 2005, and have been working in the handyman/construction business ever since with many satified customers from not only Rensselaer, but also Lake Station, Lowell, and Sumava Resorts in the North, and Remington, Wolcott, and Brookston in the South. Our prices average $15-20 per hour per person, and we can give free estimates per job.

Handyman Service in Rural Rensselaer that works with many independent contractors - besides my wife and myself - to do a great job everytime. "If we can't do it, we know someone who can" is our motto. We use experienced, personally-known independent contractors to do work when we can't or are personally unavailable. We are listed distributors for Rainhandler gutter system products with 1-year moneyback guarantee on purchases of Rainhandler products. We have over 3000 hours of labor in our own home that we built and moved into in 2005, and have been working in the handyman/construction business ever since with many satified customers from not only Rensselaer, but also Lake Station, Lowell, and Sumava Resorts in the North, and Remington, Wolcott, and Brookston in the South. Our prices average $15-20 per hour per person, and we can give free estimates per job.

Bibelhauser home's Remodel Division

4.20(
5
)

Bibelhauser home's Remodel Division

4.20(
5
)
Customers say: Terrific value
22 years of experience

My wife & I started Bibelhauser Home's in 2003, as we were buying properties & fixing them up renting them out. Since then we have branched out and started Bibelhauser Home's Remodel Division. My goal for Remodel division is to provide great service & a settled mind to home owners that need work done around their home. Rather new gutters, new windows, new doors, ceramic tile, bathroom remodels, foundation repairs, vinyl siding, deck repairs, painting, drywall, plumbing& electrical. We also do what I like to call the handy man list, if you have a lot of smaller jobs right us a list & we charge by the hour. We are fully insured, and we stand behind our work! On all jobs, their is a 90 day warranty on labor for all work proformed. What do we charge? You ask Well unlike most companies I have a very low over head, whitch allows me to keep my pricing very reasonable; For most jobs I charge $45 hr for labor Most window installs $125 Most interial doors $100 Most external doors $200 Attic ladders as low as $150 Gutter guards $5 ft including material & labor We offer so much more, than what my fingers can type. And we do not mark up material. Most of the material we use comes from home depo or lowe's , so keep your eyes out for coupons & sales. For windows, siding & exterial doors I have a whole sale account with Norrandx. Just think of the saving! It is my goal to earn your buisness, and to give you the best price possible. If you need any work done just give me a call, I'm Ricky Bibelhauser co-owner of Bibelhauser Home's Remodel Division (812)987-2332

"VERY, VERY disappointed in Bibelhauser Remodeling - hired to do several small projects, NONE of which were done to my satisfaction, but he received full payment for everything! #1. Fireplace cabinet - asked to build a small cabinet on fireplace to hold wood and TV modem, DVD, etc. He built a cabinet but it was too big - didn't fit and he took it back, sent him drawing to revise - paid $425 - NEVER received! #2 - Bar cabinet - asked to build a bar cabinet to enclose wine frig on 1 side & beer frig on other with smaller bar cabinet in between - located behind my couch & wanted it lower than the couch to add granite top - when he delivered it, I said it was too tall - he said he could cut it down a few inches - NEVER done - paid $675! #3 - Installation of pocket door - I provided door & frame - charged $350 to install & another $750 to replace drywall ("quoted" price included labor & materials) - he wanted to charge another $125 for trim material - why would I hire someone to replace a door and not expect trim and baseboard to be included - the trim was also installed VERY poorly - I will have to hire another contractor to redo this job that he has been paid over $1,000 to do. #4. Charged $180 for a gallon of paint that he took back with him to redo cabinet #1 - that I have never received as well as metal brackets that were not needed/used. He said he would return them to Menards where he bought them. Additionally, he did not use the right paint to match existing trim in my home and the wood quality/finish of the bar cabinet is rough and the paint job uneven. I have contacted him several times to refund $425 (#1 cabinet never received!) $180 (paint & brackets not used) and redo bar cabinet #2 (cut down so I can have another contractor put granite piece on top. He refuses to refund money I paid for projects I did not receive and has not responded to my request to correct the bar cabinet's height. Would NOT hire him again - does not stand by the 90 day promise to guarantee his work. I spent more than $3,000 with Bibelhauser Remodeling on these projects and am NOT HAPPY WITH ANY OF THEM!!!"

Emilie P on March 2023

My wife & I started Bibelhauser Home's in 2003, as we were buying properties & fixing them up renting them out. Since then we have branched out and started Bibelhauser Home's Remodel Division. My goal for Remodel division is to provide great service & a settled mind to home owners that need work done around their home. Rather new gutters, new windows, new doors, ceramic tile, bathroom remodels, foundation repairs, vinyl siding, deck repairs, painting, drywall, plumbing& electrical. We also do what I like to call the handy man list, if you have a lot of smaller jobs right us a list & we charge by the hour. We are fully insured, and we stand behind our work! On all jobs, their is a 90 day warranty on labor for all work proformed. What do we charge? You ask Well unlike most companies I have a very low over head, whitch allows me to keep my pricing very reasonable; For most jobs I charge $45 hr for labor Most window installs $125 Most interial doors $100 Most external doors $200 Attic ladders as low as $150 Gutter guards $5 ft including material & labor We offer so much more, than what my fingers can type. And we do not mark up material. Most of the material we use comes from home depo or lowe's , so keep your eyes out for coupons & sales. For windows, siding & exterial doors I have a whole sale account with Norrandx. Just think of the saving! It is my goal to earn your buisness, and to give you the best price possible. If you need any work done just give me a call, I'm Ricky Bibelhauser co-owner of Bibelhauser Home's Remodel Division (812)987-2332

"VERY, VERY disappointed in Bibelhauser Remodeling - hired to do several small projects, NONE of which were done to my satisfaction, but he received full payment for everything! #1. Fireplace cabinet - asked to build a small cabinet on fireplace to hold wood and TV modem, DVD, etc. He built a cabinet but it was too big - didn't fit and he took it back, sent him drawing to revise - paid $425 - NEVER received! #2 - Bar cabinet - asked to build a bar cabinet to enclose wine frig on 1 side & beer frig on other with smaller bar cabinet in between - located behind my couch & wanted it lower than the couch to add granite top - when he delivered it, I said it was too tall - he said he could cut it down a few inches - NEVER done - paid $675! #3 - Installation of pocket door - I provided door & frame - charged $350 to install & another $750 to replace drywall ("quoted" price included labor & materials) - he wanted to charge another $125 for trim material - why would I hire someone to replace a door and not expect trim and baseboard to be included - the trim was also installed VERY poorly - I will have to hire another contractor to redo this job that he has been paid over $1,000 to do. #4. Charged $180 for a gallon of paint that he took back with him to redo cabinet #1 - that I have never received as well as metal brackets that were not needed/used. He said he would return them to Menards where he bought them. Additionally, he did not use the right paint to match existing trim in my home and the wood quality/finish of the bar cabinet is rough and the paint job uneven. I have contacted him several times to refund $425 (#1 cabinet never received!) $180 (paint & brackets not used) and redo bar cabinet #2 (cut down so I can have another contractor put granite piece on top. He refuses to refund money I paid for projects I did not receive and has not responded to my request to correct the bar cabinet's height. Would NOT hire him again - does not stand by the 90 day promise to guarantee his work. I spent more than $3,000 with Bibelhauser Remodeling on these projects and am NOT HAPPY WITH ANY OF THEM!!!"

Emilie P on March 2023

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Water Softeners questions, answered by experts

A lower-end water softener would cost around $900, not including installation. Each home has different requirements, water hardness, and number of inhabitants, so there’s a huge range in pricing—$600 to over $6,000. The average water softener repair bill is around $500, meaning it’s a much better option to repair any issues and only replace your softener if absolutely necessary. 

Some shower water softeners are effective, but this isn’t always the case. Most shower filters only filter out chlorine, not hard minerals like calcium. Other shower filters can't handle the demand in homes with very hard water. It's also important to change the filters on your shower filters. Failure to regularly swap out old filters will make the filter ineffective over time. 

If your ‘do isn’t doing what you want it to do despite using good hair care products, hard water might be to blame. Since hard water can’t rinse soap off as well as soft water can, your hair might grow limp because of the shampoo and conditioner residue that’s left behind. If you color your hair, you might see it fade more quickly or even turn a different shade as the dye reacts with the minerals in the water. You might also experience an itchy scalp, thanks to the dryness that comes from bathing in the hard water.

Most experts agree there’s not much difference health-wise between hard water versus soft water. That said, hard water is more likely to cause skin dryness and issues that go along with it, like an itchy or flaky scalp. Hard water can also decrease the life span of your household appliances and make it more difficult for soap to do its job.

It’s not a good idea to oversize your water softener. Doing so will mean the tank doesn’t get full, which can lead to channeling. This leads to a large portion of the resin beads not being utilized and the beads at the bottom of the tank being overused. Over time, this will reduce the efficiency of your system, not to mention that the upfront cost of an oversized softener is unnecessarily high. If you have a timed regeneration cycle rather than a demand-based one, you’ll also spend far more on replacing salt than you need to.

The Pekin, IN homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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