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Kayak Pools Midwest

Founded 1994 • With Angi since March 2010

3.9

(47) Verified Reviews

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

Kayak Pools Midwest is your one-stop-shop for home recreation! We will design, customize, and install the pool of your dreams. We offer a free virtual consultation process and special discounts to help you achieve a backyard vacation that you and your family can enjoy for years to come! Ask us about our Demo Homesite program to see if you qualify to save thousands on your new pool! Contact us directly today to schedule your free consultation by calling 800.31.KAYAK option 1 or visit our website https://kayakpoolsmidwest.com/....

Verified Reviews

A few reviews for this pro...
1.0

07/22/2021

Joke of a company!! Never do business with this company. It all started in 2/2021, we spoke with the sales rep that of course promised us the world. Stated he would take $1000 off the pool if we would be a demo site, we agreed, he told us we would be one of the first people that would be installed due to the demo site. Wrote a $6600 check for a down payment, boy they are quick to cash those checks...

Description of Work
Purchased a pool

Category pool cleaners

5.0

07/20/2021

The pool installation team went beyond expectation in their installation, and follow up. The pool with its all aluminum frame and deck are phenomenal and should last for decades.

Description of Work
Pool installation

Category pool cleaners

Service Provider Response

Thank you so much for your feedback [Member Name Removed]! we are so happy to hear that you we were able to go above and beyond your expectations. We hope you enjoy your summer with your new Kayak Pool!
1.0

07/20/2021

Our Kayak experience started in April of this year. On 4/8 we had our virtual consultation with Chris. He was pleasant during the excruciatingly long presentation. During this presentation he presented all the things that made Kayak Pools the supplier of choice for pools. He stated that during Covid the owner of his company made the decision to ‘double down’ and to increase production of pools to ...

Description of Work
In ground pool

Category pool cleaners,swimming pools

Service Provider Response

We understand your frustrations, [Member Name Removed]. We want to assist you with this and make sure your concerns are addressed right away. We have been in contact with you regarding these concerns. As we shared with you, our team is working to assist you and answer any questions you may have. Thank you for your continued patience as we work with you to address your concerns.
4.0

06/17/2021

Excellent installation team. Customer Service communicated regularly.

Description of Work
Pool installation

Category pool cleaners,swimming pools

Service Provider Response

We are so happy to hear that the installation team was excellent. Thank you so much for your feedback. We hope you have an amazing summer!
1.0

05/19/2021

Worst experience I have ever had when purchasing an expensive Item. They did not complete the install last year and promised that they would finish and open it for me spring of 2021. I started calling to schedule completion and opening in March. Was told they would contact me in April. No Call in April. I called again the beginning of May and was told I would get a call. Again No call! called agai...

Description of Work
Need to replace old pool that neighbor tree fell on.

Category swimming pools

Service Provider Response

[Member Name Removed], we understand how frustrated you are that we haven’t been able to complete the service on your Kayak Pool yet. We know you need your filter hooked up, however, we are behind on service because of the weather at this point. We did have service requests that were placed before yours and we offer all of our customers the same courtesy that we address them in the order they are ...

    Services Offered

    Swimming pool - sales, financing, service, installation, repair, & parts

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, American Express, Discover, Financing Available, Check
    Senior Discount
    $500.00
    Emergency Service
    Yes
    Warranties
    Yes