Get matched with top heating and air conditioning pros in Franklin Grove, IL

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Jim was great to work with, very friendly, knew his stuff. I've been looking for a new plumber for years since my previous one retired. I haven't been comfortable with others in my area. I will definately call Loescher's again! Thanks folks! DBJr"

"They were absolutely wonderful. Will sure recommend them"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"BUYER BEWARE!!!! DO NOT USE THIS COMPANY IF YOU VALUE YOUR TIME & MONEY. Owner is extremely unprofessional. I have reached out to the company a total of 5 times. Before coming to this point of leaving this review. I am now out over $7.5k. I hired allen heating and cooling to replace my 26 year old AC and 10ish year old furnace on May 2022. They have since been out on 4 occasions to try to get it to function properly. Once in December of 2022 in which they turned up the blower motor and turned down the gas. Because my home was 50 degrees and wouldn't heat. Then 3 times from April-May because the AC cant reach temp. All 3 times with no explanation as to why my AC wasn't properly functioning. No leak. Added freon just to be safe. But no other explanation and after every visit they said they'd let Tom know. Following every visit I'd have to email and call the office and explain its STILL not working. During these visits my caps where left off my AC the first time as photographed. Damaging the valve which was discovered on the 4th visit on the exterior unit. My interior unit was never put back together right the last visit.. and after ALL THESE VISITS and missed time at work. I spent THOUSANDS of dollars for a HVAC unit that has functioned less then 50% of the time I've had it. The owner has not ONCE reached out personally to handle this issue. The front desk staff just continues to send out techs & Tom continues to not take responsibility for the poorly installed system his buisness put in. Not standing by his contract terms or "worry free guarantee". I have done my part. I use the cheapest filters. I have air deflectors. Weather stripping. Blackout curtains & a great thurmostat. My AC functioned perfectly prior and was only replaced due to age along with the furnace. There is no excuse why after over $7.5k I do not have a working HVAC system. The company needs to stand by their work and rectify the situation. The company also gives a nice little discount for any customers who leaves a 5 star review.... if u look at how many negative reviews they have and the argumentative replies from the buisness to anyone who has something negative to say... well.. I see why they have to do this. I have provided photos to show what I've gone through with each visit and documented as much as possible to share. I have tried to be nice and gave the company way to many chances. I'm all for supporting local businesses and thought that this was a truly reputable buisness to go with as a 23 year old woman at the time just wanting the best for my first home. However I can't help but feel like I've been completely taken advantage of at this point. So I hope this review saves others from being in my same situation."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"