Get matched with top home warranty providers in Franklin Grove, IL

"Worse than you could imagine! Up sold by $7000 to premium materials, did not purchase premium and altered the invoices to make it look like he did. Never purchased windows that were paid for upfront. Damaged existing picture window and never repaired. Left our home with holes and bare walls through the winter. Sued him and won but he refuses to pay! Do not hire! He is a scam artist!"

"Buyers Beware – Total Waste of Money We purchased the premium home warranty package through Home Warranty Inc (homewarrantyinc.com) when we bought our home in October 2024, including the add-on for sprinkler system coverage. As anyone familiar with North Dakota knows, sprinkler systems must be winterized in September or October to prevent freeze damage. Ours was professionally blown out as soon as we moved in. Fast forward to spring—sprinkler systems in this region typically aren’t used again until late May, after the last freeze. We hired a professional sprinkler company to perform the spring startup and inspection. They found that multiple valves weren’t working properly. I filed a claim with the home warranty company immediately. Despite having the coverage, they denied the claim, saying it was a "pre-existing condition." That’s absolutely ridiculous, considering the system was winterized upon move-in and wasn’t even operational until months later. To make matters worse, this company has no partnered service providers in our town. You're expected to find your own technician, and good luck finding one who’s willing to work with them. Even if you do, you're likely stuck paying a significant amount out of pocket if anything needs to be replaced. This company is a complete scam. They take your money and leave you high and dry when it actually matters. I would never recommend them to anyone."

"It took a lot of phone tag to finally get the technician to our house, but once here he was efficient and professional and did an amazing job. The chip was in the edge of a white quartz countertop, very difficult to match perfectly, and the repair is absolutely invisible. Not the lowest bid, but worth the price."

"I have signed up for their Silver Service maintainance service payinf a annual fee of $129.00. They have now come the agrred 2 times to my home and actually did nothing. I called after the first service in may and told them what occurred and they sent Bryan out. He performed a thourogh check of my sysytem as the first man should have. I was scheduled for the second service today and they were on time. The technician came in turned my heat up to 90 degrees and went in the attic. He poured some cleaner in the pipe and came down checked the temperatureat the vent at 102 degrees. He reset to a/c and we went out to car he gave me my paper and said see you in April. I called in asking that they did not check any pressures in the compressor heck he never even looked at my unit outside. We only cut on the heater 2 times last season and today was the first time this season. They will send Adam this Monday. I guess the hard thing to get over is they did this 2 times in a row. I have spent $6,000.00 for a new system and you would think they would want to take care of a good customer. I am thinking they are a scam company."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."