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"When facing unexpected plumbing issues, Keep Smiling provided truly excellent service. Their Technician was punctual, transparent, and highly skilled."

"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."

"Very Professional and Courteous "

"Absolutely amazing 😍"

"Awesome customer service! I called for my AC and they replaced the whole unit. Kim is so caring and professional on the phone. The technician Van was awesome as well! Very polite. Would highly recommend. They do a great job and clean up after themselves. Very quick and easy experience! Will 100% recommend."

"Excellent work done in a timely manner."

"What a great young man. He was extremely prepared, knowledgeable, and quick. Great work hooked up an outdoor enclosed electrical outlet thru my home into the electrical box and without having to shut down, loss of power, to any of my smart home devices. Usually have to reprogram the home devices & he was so exceptional not one device in my smart home setup was affected great job.... Reasonably priced great deal. Even looked @ issue with the ceiling fan for the bedroom. For the fan Install and some electrical work to be done since its an older home. But he took the time and crawled up there to inspect the job. I will most definitely recommend and use him ALWAYS. Junius you are my guy. If your reading this and need electrical work please CALL this young man you will not regret it. Great Experience and Great Service and Couldnt have been more Relieved .... I 100% recommend this guy. Yes again do yourself a favor on the next electrical job you run into, I mean it, call HIM ......"

"You can't go wrong with their level of integrity to fix your unit right. I've used their team more than once and each time it was an honest repair, no hidden agendas. Like a great mechanic/doctor they become your GO TO when you need one every time!"

"My first interaction started kind of with suspicion, but I relied on good ratings on this site and other sites. Now after the house is complete I should have looked around how to spend over 700 k. They hired subcontractors from the very cheapest spectrum but billed me as if they hired the most expensive specialists. I had overages in most categories without any proof. The builder trend communication they use is confusing, slow and serves the builders interest only, they can edit it anytime too. So if you get quotes from Southernwood do not be happy, the price at closing would magically increase by many many thousands. My basement is already cracked as well as my driveway and I did not even move in yet. I have no water pressure despite spending over 20 grand on upgrading the well and having 70+ psi at well with 3hp motor and 100gallon per min supply. Blame game is ongoing. Too many flies in the ointment. I am sharing for you to make a more informed decision I wish I had. My next step with them will most likely be BBB, then complaint with the Consumer Protection then litigating. I am ready to spend another 15 grand on a lawyer."

"Shane is a person that takes pride in the work he performs. Shane and Jason replaced a 50 gal gas water heater with the efficiency of true professionals. Everything about the service he was going to do was explained explicitly. I will hire Shane for any future plumbing issues that would require his expertise. Thank you , Shane and Jason for a job well done."