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"Made appointment for them to come over for an estimate (which they charge for) between 9-12 today. They are a no show. I wasted the whole morning on them. DO NOT recommend."

"Not Recommended for Thermostat Replacement — Unreasonable and Unfair $700 Charge I do not recommend Glenmont Air Conditioning & Heating for thermostat replacement work. I was charged $700 for a simple thermostat replacement, which I believe was unreasonably high and unfair. I was under the impression that the quoted estimate represented the maximum expected cost only if the technician had to perform additional wiring or complex installation work. If you want to install an Ecobee or any other type of thermostat, you can simply YouTube the installation, which provides step-by-step instructions on how to unwire, label, and rewire to the new thermostat. For my installation, I was under the impression that additional wiring might be needed, but it turned out to be a straightforward swap of the old thermostat with a new Ecobee unit, a process that took only about 15 minutes. Despite that, I was still charged the full amount. The Ecobee Premium thermostat itself costs around $250, meaning they charged nearly $500 just for labor, regardless of how simple or quick the installation is. To make matters worse, the installation only comes with a 30-day warranty, which hardly justifies such a high price. I tried to communicate and explain that this charge was unreasonably high and unfair, but they simply said, “It is what it is.” If you’re considering a thermostat installation, I strongly suggest hiring a professional through Thumbtack, where qualified experts can do the same job for under $150 with transparent pricing and good service. I expected fairness, honesty, and reasonable pricing from Glenmont, but unfortunately, that was not my experience."

"Excellent service! I had a 26yr old A/C and Propane furnace that I wanted to update to an ALL ELECTRIC high efficiency heat pump. The price in the estimate was much higher than I was expecting, but they worked with me and brought it down considerably, provided I could accept an install slot in a couple of days due to a cancellation. Go for it, I thought! Unfortunately, it turned out that the estimator/salesman (who shall remain nameless) apparently got a bit confused and set up the equipment as a hybrid propane system - not the all-electric system that I wanted. Ugh. I only realized this when the installers had the indoor unit in place, and I saw the propane burners. Doh! So, I explained the situation to them, and they pulled the unwanted unit out and jumped through the hoops to order the correct unit and its accessories (wiring, breakers etc.), with no change to the price. They were very friendly and polite through all of this even though it meant the wasted work and that they had to come back the next day with the new IDU. Anyway, the final install all went well, and they were very friendly and respectful of the property and explained all the install details as they went (sorry Melvin, for all the pestering!) I'm very happy with the company and the installer's knowledge and professionalism. RECOMMENDED!"

"Absolutely smooth and professionally completed."

"Mr. Chapman sent two of his contractors to help me to build two tacks and organize and store all of my personal items on the shelves in part of the basement and garage. The young men worked really hard for 7 hours non stop and they were perfect gentleman who followed instructions very well and they knew exactly what to do. If you need a handyman. I recommend them."

"I called to get an inspection done on my AC unit and was quoted $90 for the inspection plus $120 an hr for ADDITIONAL hrs. I ASKED when do I know when the “additional hrs start”, He stated that the tech would let me know once the inspection was done and then at that time he would let me know if there was work that needed to be fixed or if there was nothing then the service would end and I would only have to pay the $90. They charged me $210 for the inspection. I called and requested that we both listen to the call (Because all calls are recorded) They played the call, heard what the rep said and then stated they would get back to me. When I finally reached them again (they never called me back), they stated I would not get a refund, then replayed the call cutting out the part when the rep stated clearly that the service was only $90. They not only GASLIGHTED me, but they altered the recording. $120 may not matter to most but it sure matters to me."

"Never finished the job. The handyman they sent was competent and hard-working, and the prices were reasonable, but working with the office staff to get him out to my home was difficult and unpleasant. My job was a 2-3 day job (partly because plaster needs time to cure, paint needs to dry, etc.), but they just wouldn't schedule him to finish it. The office staff were hostile and blamed me for their scheduling difficulties, as though I was the problem. They've cancelled their last two scheduled appointments at the last minute and are unable to give me any more dates."

"I had a great experience with this company. I hired them to do plumbing work and wainscoting. They were prompt, thorough, and professional. The price was decent, too. Had a small unforseen issue with one aspect of the job and they came right back ASAP and fixed it with no problem. I plan to hire them again for my next project."

"Initially hired someone else and they canceled at the last minute. Call Jose from DCHandyman on Monday, he came out on Tuesday and completed the job above my expectations at a more than reasonable price. Will definitely hire him again."