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"The repair work was well done. I had no idea it would take 2 people. The first quote was for a lower price but then they did not have the parts so I said OK to the more expensive option. But then they were not able to do the more expensive option so they went and got the part for the lower price option. But ultimately they charged me for the higher price option. I have called three days in a row and have not been able to resolve the price discrepancy."

"The Company is untrustworthy with their Prices. They offer no detailed Invoice, and their charges are A LOT more expensive than other Companies, to the point where I had to file a formal complaint with the BBB. Never again."

"Made appointment for them to come over for an estimate (which they charge for) between 9-12 today. They are a no show. I wasted the whole morning on them. DO NOT recommend."

"Not Recommended for Thermostat Replacement — Unreasonable and Unfair $700 Charge I do not recommend Glenmont Air Conditioning & Heating for thermostat replacement work. I was charged $700 for a simple thermostat replacement, which I believe was unreasonably high and unfair. I was under the impression that the quoted estimate represented the maximum expected cost only if the technician had to perform additional wiring or complex installation work. If you want to install an Ecobee or any other type of thermostat, you can simply YouTube the installation, which provides step-by-step instructions on how to unwire, label, and rewire to the new thermostat. For my installation, I was under the impression that additional wiring might be needed, but it turned out to be a straightforward swap of the old thermostat with a new Ecobee unit, a process that took only about 15 minutes. Despite that, I was still charged the full amount. The Ecobee Premium thermostat itself costs around $250, meaning they charged nearly $500 just for labor, regardless of how simple or quick the installation is. To make matters worse, the installation only comes with a 30-day warranty, which hardly justifies such a high price. I tried to communicate and explain that this charge was unreasonably high and unfair, but they simply said, “It is what it is.” If you’re considering a thermostat installation, I strongly suggest hiring a professional through Thumbtack, where qualified experts can do the same job for under $150 with transparent pricing and good service. I expected fairness, honesty, and reasonable pricing from Glenmont, but unfortunately, that was not my experience."

"Excellent service! I had a 26yr old A/C and Propane furnace that I wanted to update to an ALL ELECTRIC high efficiency heat pump. The price in the estimate was much higher than I was expecting, but they worked with me and brought it down considerably, provided I could accept an install slot in a couple of days due to a cancellation. Go for it, I thought! Unfortunately, it turned out that the estimator/salesman (who shall remain nameless) apparently got a bit confused and set up the equipment as a hybrid propane system - not the all-electric system that I wanted. Ugh. I only realized this when the installers had the indoor unit in place, and I saw the propane burners. Doh! So, I explained the situation to them, and they pulled the unwanted unit out and jumped through the hoops to order the correct unit and its accessories (wiring, breakers etc.), with no change to the price. They were very friendly and polite through all of this even though it meant the wasted work and that they had to come back the next day with the new IDU. Anyway, the final install all went well, and they were very friendly and respectful of the property and explained all the install details as they went (sorry Melvin, for all the pestering!) I'm very happy with the company and the installer's knowledge and professionalism. RECOMMENDED!"

"I have been a customer for a very long time and this scheduled maintenance and dryer vent cleaning was done by Cesar. I have to say he is one very thorough technician and I was very pleased with his inspection and vent cleaning. His service was so different than some of the ones I've had before. I even had one inspector tell me he didn't need to check in my attic which houses one of our two units. Let me tell you about Cesar, he even cleaned up behind my dryer for me. This is something that is rare in customer service. I have my HVAC seasonally maintenanced and never had a inspector be as thorough as him. The pictures he took and explained to me and the one problem he found that no other inspector had found in all this time. I tried to spare him from the attic heat for the repair and have him return on another day in the morning but he didn't mind going back in there to fix the problem for us although it was in the dead heat of the day. I just hope the company sees this review and knows what a good technician they have in Cesar."

"Did work in a timely fashion."

"Absolutely smooth and professionally completed."

"Mr. Chapman sent two of his contractors to help me to build two tacks and organize and store all of my personal items on the shelves in part of the basement and garage. The young men worked really hard for 7 hours non stop and they were perfect gentleman who followed instructions very well and they knew exactly what to do. If you need a handyman. I recommend them."