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"Not Recommended for Thermostat Replacement — Unreasonable and Unfair $700 Charge I do not recommend Glenmont Air Conditioning & Heating for thermostat replacement work. I was charged $700 for a simple thermostat replacement, which I believe was unreasonably high and unfair. I was under the impression that the quoted estimate represented the maximum expected cost only if the technician had to perform additional wiring or complex installation work. If you want to install an Ecobee or any other type of thermostat, you can simply YouTube the installation, which provides step-by-step instructions on how to unwire, label, and rewire to the new thermostat. For my installation, I was under the impression that additional wiring might be needed, but it turned out to be a straightforward swap of the old thermostat with a new Ecobee unit, a process that took only about 15 minutes. Despite that, I was still charged the full amount. The Ecobee Premium thermostat itself costs around $250, meaning they charged nearly $500 just for labor, regardless of how simple or quick the installation is. To make matters worse, the installation only comes with a 30-day warranty, which hardly justifies such a high price. I tried to communicate and explain that this charge was unreasonably high and unfair, but they simply said, “It is what it is.” If you’re considering a thermostat installation, I strongly suggest hiring a professional through Thumbtack, where qualified experts can do the same job for under $150 with transparent pricing and good service. I expected fairness, honesty, and reasonable pricing from Glenmont, but unfortunately, that was not my experience."

"The repair work was well done. I had no idea it would take 2 people. The first quote was for a lower price but then they did not have the parts so I said OK to the more expensive option. But then they were not able to do the more expensive option so they went and got the part for the lower price option. But ultimately they charged me for the higher price option. I have called three days in a row and have not been able to resolve the price discrepancy."

"The Company is untrustworthy with their Prices. They offer no detailed Invoice, and their charges are A LOT more expensive than other Companies, to the point where I had to file a formal complaint with the BBB. Never again."

"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"Quickly diagnosed, fixed onsite, discussed what to watch for, and so friendly. Awesome service."

"Everyone needs a little Terry's Home Repairs in their life. Our oven digital display snapped off and fell through the opening. I talked to an appliance contractor [before finding Terry's Home Repairs] and he indicated that the whole control board would need to be replaced (at a cost of $430). When I asked him if he could provide a refurbished control board or if he can just resecure the existing display back to the opening, his response was "modifications" is not something he would be willing to do. At this point I began doing some research. I located Mr. Terry on Angi's List and after reading reviews and discussing the problem with him over the phone I decided to move forward. He provided an exact time he would be at the home and showed up right on time (on a separate but related note, I am really sick and tired of the 'four hour window' provided by the larger contractors - I am busy as h*** and do not have time to block off four hours of my day). Upon arrival, Mr. Terry identified the issue and provided a new bracket to secure the oven display. While there, he also fixed the exhaust fan (over the range) and also fixed a dryer vent that was coming apart. His price was fair and his work was good. I will be using him moving forward for 'odds and ends' and random things around the home. I like his background (he worked as a mechanic on a cruise ship and also worked in Alaska on HVAC related projects)."