Get matched with top french drain pros in Suffield, CT

"I had a broken pipe in my basement due to the freezing weather on Sunday. I called over ten plumbers. While no one could come out until Thursday at the earliest, Ray Page Plumbing called on Monday bright and early and fixed the broken pipe on Tuesday morning. If I was without water they would have come out earlier. Terrific job. Daniel Cetin did excellent work. Explained what had to be done, gave me an estimate, did the work and cleaned up entirely. I would highly recommend this Ray Page Plumbing. Their office staff was fabulous too in scheduling and follow up and they even came out earlier than scheduled and called prior to make sure it was ok.."

"Roots had compromised the septic drain line out of the house. Danny efficiently diagnosed the problem, patiently explained both the problem and available options to correct the issue. As he proceeded to provide the necessary service, he explained his actions and answered all of our questions and concerns. Before leaving Danny explained what to expect in the future; to include easy to follow preventive actions. His performance far EXCEEDED our expectations. I could not be more satisfied!"

"Paul was very fast to respond and found and fix the drain issue."

"Extremely quick to respond . Fixed clogged drain. Thanks"

"Fast and easy , unclogged my toilet in minutes! Definitely recommend this company!"

"They addressed my basement seepage problem with a pump and drain. One-day service, results were wonderful!"

"Alvin's Plumbing and Heating are Great !! I just had some Furnace work done and I was truly impressed with their work . They were Proficient and Hard working. If your looking for someone affordable and Efficient these are your guys. Thank Alvin for the great Service."

"2 badly clogged drains and a leaking toilet. They were able to avoid cutting the basement pipes, which seemed a real possibility for a bit."

"I needed a plumber urgently during a kitchen renovation. Within 10 minutes of my contacting Home Advisors, W.B. Dickenson contacted me and Ed arrived within 1 1/2 hours. His service was very professional, thorough and efficient. My contractor was also impressed. Very happy with my experience."

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."