Get matched with top french drain pros in Windsor Locks, CT

"The work done was excellent. The plumber was also extremely personable and professional. The only thing I had a problem with was the high price. I guess I'm not used to paying someone else for jobs I used to be able to do myself."

"Paul was very fast to respond and found and fix the drain issue."

"Roots had compromised the septic drain line out of the house. Danny efficiently diagnosed the problem, patiently explained both the problem and available options to correct the issue. As he proceeded to provide the necessary service, he explained his actions and answered all of our questions and concerns. Before leaving Danny explained what to expect in the future; to include easy to follow preventive actions. His performance far EXCEEDED our expectations. I could not be more satisfied!"

"Melinda,a very pleasant customer service person,called me promptly this morning 15 or 20 minutes after my post of our need. A tech could come today to unclog our drain. Very pleasant tech came to do the job, Steve. I haven't seen much about pricing for this service.While I was looking for a plumber this morning I did see some ads By other companies to unclog a drain for $250. This company charged $225 for the first hour and was prepared to use a camera if necessary within that price. Very good and briefexperience overall."

"Yes, one day install conversion from tank electric to tankless gas with water softener"

"They addressed my basement seepage problem with a pump and drain. One-day service, results were wonderful!"

"I had a great experience with United Plumbers! The team was friendly, professional, and reliable from start to finish. They were very knowledgeable, took the time to make sure everything was done right, and provided excellent customer service. I would definitely recommend United Plumbers to anyone looking for a trustworthy plumbing company!"

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

"Joshua, the owner, explained the best options for my plumbing needs, and gave me the estimate when he said he would. The repairs were completed on time & the estimate was the actual bill. We now have a working ice maker and no more floods in our basement!"

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."