Get matched with top french drain pros in West Suffield, CT

"Paul was very fast to respond and found and fix the drain issue."

"I asked for three quotes from Angie's List. I had chosen a large home services company from the list, and Angie's supplied me with two other names nearby. Borselle was the only contractor who called back and discussed the project. His call was very prompt, within a day. We asked him to replace a toilet with a quality water-saving model, and he was very knowledgeable and helpful in choosing a model, which he purchased and brought with him. It was a great choice. He also was helpful in answering other questions that we had. Plus, his price for the replacement was one-third less than the giant home repair company that had done similar work a year before. Borselle is definitely our new go-to plumber."

"Very good and professional. Took the time to explain to me possible options I might have short of replacing a drain field. They really put me at ease and are now a reference. They charged me for a 1500 gallon tank though even though I have a 1000, so it was a bit pricey"

"They addressed my basement seepage problem with a pump and drain. One-day service, results were wonderful!"

"We needed a damaged water line to our refrigerator replaced - Kevin and Keyandre did a quick, efficient and fantastic job. Very professional and friendly. - Jeff O"

"Yes, one day install conversion from tank electric to tankless gas with water softener"

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Replaced immediately. We were extremely pleased with his response time, cost and professionalism that we hire him to replace our garbage disposal and kitchen faucet. Definitely will call him again if we need plumbing services. He and his employee were both very pleasant."

"A new bathroom on the second floor was a big job. Tandemâ s crew was on time and made steady progress every day. Great company."

"TPK LLC did an amazing job unclogging my kitchen drain. They were professional, quick, and got everything flowing perfectly again. Great communication, fair pricing, and excellent service. Highly recommend!"