Get matched with top window pros in Penngrove, CA

"I contacted CWE to replace 8 windows and 1 patio door. Jeff came by and did the consultation. He was very friendly and professional. Communication 5/5 - Jeff was very responsive to questions and clearly communicated the work and timeline. Timeliness 5/5 - Both the consultation and installation started on time. The windows actually arrived sooner than expected. Quality 5/5 - The installation team laid down blankets before starting any work. They removed the old windows without damaging the surrounding wall. They installed the new windows and applied the cleanest caulk line I’ve ever seen. They cleaned up after themselves. The Anlin windows that were installed works perfectly and are beautiful."

"Guy named Mike came out. Did a GREAT job. Will have Smart Window Cleaning out again when needed, hope Mike does the job next time too."

"Quick and friendly service! Would absolutely hire again."

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They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.

Later:

I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.

The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.

 They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.

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"I hired this company to wash my windows inside out outside my home, and cleaning the window screens. I am very pleased with the work."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"Adam was fantastic to work with. I had a sliding glass door that was extremely sticky, and after two other companies were unable to fix it, Adam came out promptly and resolved the issue quickly. I was so impressed that I had him repair two additional sliding doors, a screen door, and a shower door hinge while he was there. His pricing was very fair, he was professional and courteous, and the quality of his work was excellent. I would absolutely recommend Adam to anyone needing sliding door, screen door, or related repairs."

"The work was very professional. It was done very efficiently and he even installed a smart lock"

"The tile in the shower was done well, but the tile on the floor was not. The tile was uneven, grout missing and they put in the wrong drain cover. So, they came back and fixed it. The etched window in the shower that was caulked had mold growing under it. They came back and re-caulked it. The thermostat for the floor was not installed on it's own dedicated circuit, so an electrician has to come and fixed it."

"The quality of the work was excellent, the customer service was exceptional and the price was very reasonable. I am very satisfied."