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"It went extremely well. They kept us up to speed on their arrival times. Eduardo and KC were courteous, professional, and did a great job on our windows. And, they came in at the lower end of the estimate. I will hire Smart Window Cleaning again."

"The owner Jeff is amazing. His company did unbelievable work. They were efficient and clean. They were very price competitive. We could not be happier with our new windows and sliding glass door. Thanks for a great experience!"

"Super nice and prompt. I'll definitely call again when I need help."

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They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.

Later:

I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.

The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.

 They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.

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"I hired this company to wash my windows inside out outside my home, and cleaning the window screens. I am very pleased with the work."

"Adam clearly explained my choices, with prices, for my door screen repair work. His work was excellent and his prices were reasonable. He arrived on time, with a text message just prior to his arrival, as agreed."

"Professional, attentive, thorough and friendly from start to finish. Installation crew was absolutely amazing! I had all windows in house replaced and it was was done much faster than I imagined. The crew was friendly, knowledgeable, efficient, and cleaned up everything each day. I love the new windows! Highly recommend!"

"Scott was excellent. Very conscientious, problem solver, good work ethics and I would refer him without hesitation."

"Counters look good, however, there was a HUGE mess. Tons of old counter top in every one my drawers and in all of the cabinets. Basically no clean up, no attempt to. In addition, they got glue in the window track and the window couldn't open. I called multiple times to have this fixed weeks apart. I did get an apology for them forgetting to come out after the first call. However, a huge mess was made getting the glue off the window seal and not cleaned up even a little bit. Rude...acted like we were inconveniencing them. Never apologized. The counters look great but customer service definitely left a sour taste."

"Enrique Pelayos did a great job refurbishing our cat tower. We've had the tall tower for years and its like a family heirloom for all our cats. The job was more difficult because we wanted a high-traffic, tough to shred, carpet put on it. Enrique did a beautiful job and it looks like it is brand new. The cats love it and are going crazy scampering up and down the tower."