Get matched with top window pros in San Anselmo, CA

"Guy named Mike came out. Did a GREAT job. Will have Smart Window Cleaning out again when needed, hope Mike does the job next time too."

"Jeff was excellent is explaining all my options. I had 4 windows and 4 patio sliders replaced. Everything from customer service, the new products and the installation was perfect!"

"Great experience getting windows installed by American Home Renewal. First contact was 6 months ago. I slept on it for a few months and got some other quotes. Chris was friendly as a sales man, Gave me a competitive price and some pointers on fiberglass vs vinyl. I went with Vinyl. Alex was the installer and was very detailed in explaining the install process. He explained everything in detail to me and showed me tips on how to do a proper install. We did a mix of new construction and retrofit. we added window casings and he was very thorough and asked multiple questions on how I wanted the casings to look. only hiccup was one of the windows was ordered wrong. we couldn't determine where the mixup occurred but they immediately took full ownership and reordered me a new window to the specs I wanted. I would highly recommend."

"The original quote was for all the windows but not all windows could be completed"

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They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.

Later:

I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.

The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.

 They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.

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"Adam clearly explained my choices, with prices, for my door screen repair work. His work was excellent and his prices were reasonable. He arrived on time, with a text message just prior to his arrival, as agreed."

"Frank was flexible in scheduling the work. I am enjoying my view through the clean windows."

"Professional, attentive, thorough and friendly from start to finish. Installation crew was absolutely amazing! I had all windows in house replaced and it was was done much faster than I imagined. The crew was friendly, knowledgeable, efficient, and cleaned up everything each day. I love the new windows! Highly recommend!"

"The work was very professional. It was done very efficiently and he even installed a smart lock"

"This company will do the job you asked for, and once they get started it will be done quickly and professionally. However, their communication leaves a lot to be desired. Our project got pushed back at least twice for a week at a time, throwing off our other projects. Again, the quality of their work is "A" level. Their timing and communication is a "C" at best."