Get matched with top window pros in Vallejo, CA

"They did fast work installing their product. They look beautiful. I had a water leak on one of their window frames; they promptly and professionally repaired it."

"It went extremely well. They kept us up to speed on their arrival times. Eduardo and KC were courteous, professional, and did a great job on our windows. And, they came in at the lower end of the estimate. I will hire Smart Window Cleaning again."

"I contacted CWE to replace 8 windows and 1 patio door. Jeff came by and did the consultation. He was very friendly and professional. Communication 5/5 - Jeff was very responsive to questions and clearly communicated the work and timeline. Timeliness 5/5 - Both the consultation and installation started on time. The windows actually arrived sooner than expected. Quality 5/5 - The installation team laid down blankets before starting any work. They removed the old windows without damaging the surrounding wall. They installed the new windows and applied the cleanest caulk line I’ve ever seen. They cleaned up after themselves. The Anlin windows that were installed works perfectly and are beautiful."

"Hakim Amenouche and his team just completed a big project for us, replacing 36 panes of glass. From start to finish, it was a pleasure to work with them. Hakim's bid was the lowest, and his team completed the work exactly when he predicted he would be done. They did a great job, and even went out of their way to fix a piece of trim on a window. The entire job went as smoothly as possible. Equally important, Hakim and his team are just really nice people. We were very comfortable having them in our home. We could not give them a higher recommendation!"

"Mike and Cool View window tint are a great service and product. I live in sausalito with big windows that I needed less heat and privacy on, after a simple few hour install itâ  s all been achieved. My leather sofa is protected, and I have privacy as the tint is a mirror during the day with uv protection is great. Great guys and product!"

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"Super nice and prompt. I'll definitely call again when I need help."

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They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.

Later:

I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.

The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.

 They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.

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"Mr. Rick Pellhum, the General Manager, of "Northwest" Home Improvements, expertise, insight, and patient, courteous, professionalism and return inspection - with reviews and suggestions - were extensive and very helpful and useful in getting the non-tempered glass windows replaced and negotiating the same with the regrettable contractor we had used instead of Northwest.. Rick goes the extra mile in demonstrations of products and explanations of how things work and should be done. He takes his time and fully and objectively ticks all the boxes and covers all the bases. Once he has discussed a project proposal with you - you have been educated and really have a grasp of all the details. He fully engages you in sharing his knowledge and years of experience and the confidence that he has in his company's products, ethics, capabilities and workmanship. In hindsight now I can honestly say we should have gone with Northwest and I regret not having done so. Rick demonstrated the difference between the windows/product we ended up with, and the ones Northwest had proposed installing for us, by going out to his vehicle and bringing in an infrared lamp that when plugged in and held up to the window panes we have - versus the ones we could have had if we had contracted with Northwest Exteriors - clearly indicated an inferior product was installed by the party we went with. Rick was kind enough to outline remedial steps for me towards resolving the issues we were facing with the competitor we had gone with instead of Northwest. He gave me very sound advice. I highly recommend Rick and Northwest. In all of my dealings with him/them over the last year and to date they have always been responsible, punctual, professional, courteous and very thorough and reliable.
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"The tile in the shower was done well, but the tile on the floor was not. The tile was uneven, grout missing and they put in the wrong drain cover. So, they came back and fixed it. The etched window in the shower that was caulked had mold growing under it. They came back and re-caulked it. The thermostat for the floor was not installed on it's own dedicated circuit, so an electrician has to come and fixed it."