
Best Exteriors Construction Inc
About us
Our company is Diamond Certified and rated A+ with the Better Business Bureau. We have many different finance options available.
Business highlights
Services we offer
Window Replacement and Siding
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 7% | ||
| 0% | ||
| 0% |
They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.
Later:
I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.
The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.
They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.
SIDING: The siding was completed first, then the roof, and gutter last. The siding was completed first. I had taken down all of the electrical lamps. THe siding crew brought backstops for the light fixtures, put them up, and went above and beyond and installed all of my new outdoor lights, front and back. Due to the wind storms [which blew down my gates/fences and scratched my new siding [oh horrors!], I requested that they replace a few small pieces. They were very kind given that it was not their error.
DO's: I wish I had known that they would take down electrical or other structures [old alarm system] and bring matching back plates because I had bought the back plates and hired an electrician to take down and put them up. Fortunately, the electrician flaked and the siding guy helped me.
DO: ask for a few replacement pieces and touch up.
ROOF: The shake roof removal was very messy given the 40 mph winds and took a bit longer than expected, but they cleaned up and removed the mess. I never expected such a mess, including in my attic and garage, but both needed cleaning. I love my new roof. THey also did a good job of replacing rotten wood.
GUTTERS: THe new gutters are simple, clean, and nonintrusive, so much more compact than the old ones.
Great group to work with. And great prince!
Licensing
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