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"Great communication and thorough work. Would hire again."

"It went Very well they were on time and got work done if I need more work done they will be the first to call plus I will pass their Name around"

"there is a quick summary at the bottom if you want to skip the details. I have received service from this company twice. The first time I had a leak in a bathtub. They removed the drain with a Dremel since it was stuck, then they were about to leave to go to home depot to get plumber's putty, but I had some so they were able to get the part quickly replaced. Maybe this is a bit of a fluke, but that seems like a fairly basic thing to have when going to fix this kind of leak. Overall it was a positive interaction so I didn't think much of it. I recently bought a bidet on amazon. It arrived and I put it in. The problem was that I couldn't connect the toilet to the wall since the hose was a different size then the wall piece. The directions wanted me to remove the valve stem from the wall and replace it with their own. I called A Advanced because when it comes to plumbing, i would rather leave that to the professionals. I had called it a hose bibb because I just didn't know what it was called. someone called me back and asked me to explain in better detail what i needed done. I explained that the "hose bibb" needed to be replaced for me to connect my toilet and that I had the part to do it. from that conversation i received an estimate for $280.87. I was at work that day so couldn't be there, but my wife was there. The plumber that arrived worked for a while on the toilet, then went to home depot to find parts, then came back to the house and worked on it longer, then finally decided that it couldn't be done. We were charged $768.14 for nothing to get fixed. I called them to figure out what happened, I called near closing so they were not able to get a hold of anyone and it waited until the next week for me to talk to someone. I found out that the plumber never received the bag of parts, it was about 2 feet away in the sink. the same plumber came out and looked at it again, and went to home depot again. I was at work and managed to contact him while he was at home depot. I was told that the problem was with the thread depth and that there was no way to install this Chinese toilet without special ordering a part, and if I wanted him to keep working on it he was going to have to charge me more money. I declined. (Its not a Chinese toilet, the company that makes them is out of California.) At this point I was beyond frustrated. I left work early, drove home, went to home depot with the parts I needed to connect, and found a perfect fit within about 10 minutes of looking. I bought a Hex Bushing 3/4 in MIP x 1/2 in FIP for $7.75. I attached it to the included hose and then attached that to the valve stem. and everything worked. Home depot made it easy to find since both connectors were the same type. I just needed to find the appropriate brass adapter. the threads on the toilet hose are identical to the threads on a US water heater. I called A Advanced back and presented my evidence. I was asked what it would take to make this right. I asked for some of my money back. I can understand getting charged for the plumber going out to my house without a full understanding of what is going on. but at no point did he ever tell my wife that he was going way over the estimate. this is the exact response i got back. "I spoke with my COO and my foreman due to the amount of time we spent on the project we are unable to provide any sort of refund. I understand that is not something you want to hear but that is our decision." _____________________________________________ to summarize: - every time this company has come out to my house they have needed to go to Home Depot during the visit. - I was charged nearly 3 times the estimate with no work done and no warning that the bill was piling up. - the plumber was never able to install the toilet despite multiple trips to home depot - I installed the toilet with a $7 adapter i found at home depot in about 10 minutes. (I am not a plumber) - The company chose to not refund me anything If a plumbing company needs to go to home depot every time they do a house call, that is a company that is not prepared at best, and a scam company at worst."

"Amir did a great job on my bathroom. I was very specific in my vision and he made sure to stay within budget and make my dream bathroom a reality. He was always communicating and involving me, which I really appreciated!"

"Well, here is a contractor story you don’t always hear. My bathroom was remodeled late last year. Unfortunately, my tub started leaking into my neighbors condo. I texted Tony and heard back in 15 minutes. A crew was by the next day and it was fixed without questions and at no cost to me. This company has integrity, pride and excellent customer service. You will not be disappointed!!!!"

"The work was done quickly and efficiently. It is such a pleasure to have a nice toasty floor on those cold mornings 😀"

"Excellent. They are true artisans. And they stand behind their work."

"It was way too expensive for the work that was performed. They originally said that the pipes leading up to the faucet may need to be replaced and the wall opened up. Previously before engaging them. I asked for a possible quote for how much it would cost and they told me that it was up to the technician. When they came out to do the work that they would determine the amount. I asked the technician how much it would and he told me that it was up to the company to decide for how much the work would cost. When I contacted the company they told me again that it would be up to the technician to determine the how much it would cost by checking the amount of work. I could not get an answer from both of them because they would just keep passing each other on who to ask for the quote. After the project was completed, I was given the bill of about $750+ to replace the faucet, to replace the hoses and the two knobs roughly $350+ each. When I called the company about the price, I was transferred to the dispatchers and was told that I need to talk to the technician for it."

"The job went very well. John and his assistant completed the replacement the next day and only took an hour from start to finish. The cost was much less than other estimates. Be sure you get an estimate from this company if you need plumbing work."

"He would have been my pick: I liked him, he appeared to be a really upstanding professional, and he gave me a low ball price. But I could not afford it and ended up having it done by SNAP. Based on him coming out so quickly and being so very professional and accomodating, I am glad to recommend him. (The plumber who SNAP told me the price Pace quoted me was a real bargain.) Note that he has changed his business name to Apex."