"They explained the work very clearly when giving their bid (this work was part of a bid for other window work)  and completed the work quickly once we called them back. They specialize in maintaining and restoring wood window frames. We would have liked to have them do more work, but they were quite expensive, which is why we did not have them do the other work. If I could afford them, I would use them again."

"David came out right away to give an estimate and I had the estimate the following day. He was very personable and made sure to tell us a little about himself, his company,and his coworker Zach. We compared estimates and decided to go with David with scheduled work starting on July 28.
David, Zach, and Todd showed up July 28 around 8am. I was told that they had another job that they needed to finish up so Todd would be there all day and David/Zach would be back later.  I ran them through some of the additional work requests that were not included in the original estimate(re-tiling patch in shower, several more patches from the plumbers, baseboard). Received an estimate later that day and they even worked with us by using some left over materials from a previous  job to help lower the cost. 
We stopped by mostly every day, and at least one person was there anywhere between 7-8am and 6-7pm to get things done. There was a miscommunication early on regarding when they would be finished (initially was Thursday, then got pushed back to Saturday), but was able to reschedule all my other contractors so ended up not being a problem.  They also made sure to tell us of any issues they came across (downstairs drywall was pretty affected by the asbestos removal so gave options of just replace whole thing or fix). Really great about giving us quotes right away and not altering that figure after the fact. 
Overall, I think they all did a great job. They were all friendly and personable to talk to, took great care in protecting our floors, and kept us apprised of things as they went...all for a reasonable price. 
Note: Asbestos ceiling removal is pretty intensive and to repair the ceiling after the fact is even more so. We had not planned on repainting, but in order to smooth out the corners between the ceiling and wall, the mud came down about 1 foot (vs a couple of inches).
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"He was great and fabulous. he finished the job real quick, because we are in a hurry to use the laundry room."

"The workers were on time, courteous and completed the job in half a day."

"It was excellent, they followed up, great team and highly recommended"

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I initially contacted MS Railing through Angie's List and Serge was quick to respond. Because Serge needed more details we continued to communicate through texting so I could send him pics of the studs in the wall so he would know it would hold the heavy glass door. I was told (by several glass companies) that they wouldn't come out to measure until the tile was installed. However, Serge did give me a rough estm via text just so we'd have an idea of the cost. As soon as the tile was installed I texted Serge about coming out to measure to give us a solid quote. He came out the very next day and was punctual! We also got other estm for the glass from companies off of AL as well. What set MS Railing apart from the rest was the respect that Serge gave by taking off his shoes when he came into our house, MS Railing also had the lowest price and the quickest install turn around time (a week and a couple of days) compared to the other estms we received (3 weeks). The actual estm Serge gave us before he left was even lower than his rough estm he sent me via text! Since we were still waiting on a company to send us their quote, just to make sure, so we waited to let Serge know we wanted to go with his company to install the glass. When we finally got the other quote it was much higher so, I texted Serge to let him know (that was on a Fri evening), I was concerned maybe we should've waited until Mon morning to tell him. However, he did respond right away even though it was after hours. That following Tues I texted Serge to see about our order. I didn't need to worry b/c Serge had remembered and in fact on Weds he texted me to say the glass was ready!! They also had available an apt for 10 am apt spot the next day or I'd have to wait until the following Mon. I chose the 10 am appt.! The guys showed up on time, installed the glass within the hour and cleaned up! We have not used the shower yet as we are still adding some new fixtures and all to the bathroom but we love the look of the doors! We did pay extra for the glass stain protection that was applied to the glass before it was installed. The protection last 5 yrs and the price that was quoted was well below the other companies and worth the extra cost to us. A clear "plastic" strip was attached to the bottom of the shower door to help keep any water from coming out. I was told we could take it off but you can't really even see it plus it's nice to have the extra protection against any potential water that may get splashed onto the door and out onto the floor. Again we are super happy with the service that MS Railing provided and the glass looks wonderful!

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Did a good job. And the double paned energy start windows are excellent for the price

Bill White is dedicated to quality. He hit a lot of road blocks along the way on this job and ultimately got the job done right.

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"It was a little tricky for them. They needed to come back a couple of times but they were wonderful about that. They worked on it until it was right. Very nice to work with."

"The service was very good. They provided satisfactory work."

"I was worked into a Friday schedule between 1:00pm and 3:00pm. I was informed in the morning that the customer before me (in Bellevue, WA) was running late and my time may move out 1 - 2 hours. I was not thrilled but this happens.Thirty minutes later I received a call that the installer was leaving the late customers location and was proceeding to my location and will replace my windshield first (in Snohomish, WA) . They traveled the 30+ miles to me to get this done in a quick, efficient and first class way. A great job communication and customer satisfaction. I will recommend them from this point forward.
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