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"Great. It was not an easy job but they went the extra mile to get it done. Thanks."

"My elderly mother is partially blind and disabled. On November 1, 2021 her washing machine broke leaking water in her home. In desperation she called rotor rooter. Roto rooter came out, stopped the leak, and put dryers in and left. They returned a few days later to remove the dryers. The technician quoted my mother a cost of about $3000.00. My mother signed a contract but could not see what she was signing. After Roto rooter Reno removed the dryers they sent a bill to my mother for $9000.00. The contract she signed stated Roto rooter would remove walls, roofing, insulation, baseboard, tile etc. Roto rooter didn’t do any of those things. Roto rooter is price gauging and took advantage of an elderly disabled woman. Roto rooter technicians were in the home no more than 3 hours total. First my mother did not have capacity to enter into a contract as she couldn’t see what she was signing. 2 Roto rooters technicians told her the cost would be about $3000.00. 3 Roto rooter did not do the work in the contract. I believe Roto rooter is commuting elder abuse and fraud."

"John provided a very competitive quote and was able to quickly understand my vision and accomplished everything I needed. Thank you!"

"The refurbishing of a master bathroom has been a nightmare. The project was rather simple: remove and replace fiberglass shower/tub enclosure, remove sheetrock and re-install new sheetrock, remove existing vanity sink and replace, install shower faucet and shower head, vanity faucet. They provided an estimate of 8 days to complete the job. It has taken many weeks and not even done adequately. It is so bad that I have to hire another contractor to pull out the shower walls and re-install new ones. They ruined it with their sloppy installation and not following instructions. When they apparently tried to fix it – it just looked worse and worse. Their plumbing sub-contractor made a big blunder and did not seal the pipe for the new tub faucet. This caused water to come through the ceiling onto the first floor and they had to replace a bunch of sheetrock in the kitchen. They removed all the towel bars in the bathroom for the new sheet rock but somehow managed to lose one…and came up with a BS story that there was only one in there. That didn’t fly so the story changed to that it had to be destroyed when the sheetrock was removed. Another BS story as we were in the house when this happened and would have seen it being carried out. The mudding of the bathroom was sloppy, see photo of the light switch. The caulking is even worse – much of it is missing or just very poorly applied. That all had to be removed and re-done. There are too many other issues to list but we’ll be spending another $4,400 to fix the mess they left. I urge you to learn from our encounter and avoid them – it was NOT a professional job, the staff were mostly untruthful and often rude."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"Jared Lord, owner of Paul Haugen Construction, and his crew are outstanding. They are dependable, honest and do excellent work. Jared's labor and countertop cost for our project was $21, 473,65 (appx. $9K under budget). Our new cabinets, sink, stove top, range hood, tile and garbage disposal were separate costs that we paid for. Regardless, the total cost was below $50K for our beautiful and functional new kitchen."