Green City Heating and Air Conditioning

Founded 2008 • With Angi since July 2013

COVID-19: We are currently open and following CDC protocols. Green City are your local install experts in heating, cooling, boilers, radiant in-floor heating, mini-splits etc. We are family owned and operated and dedicated to finding the best solutions possible for all your heating and cooling needs. Whether it is an installation, service, maintenance or complete system design we take the time to educate our customers and give you options on all systems available to help make your home as comfortable and energy efficient as possible. Our team is prepared to help you with the sales, service and installation of the comfort system that is ideal for your home. Be sure to ask Green City Heating and Air-Conditioning for a free estimate.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Wears MaskWears Mask

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
yes
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
GREENCH866B2
Trade License Locale
Washington
Trade License Authority
Washington: Contractors
Trade License Expiration
01/22/2024
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(927) Verified Reviews

Ratings Distribution

5

799

4

66

3

32

2

14

1

16

Rating Details

Price
4.8
Professionalism
4.8
Punctuality
4.8
Quality
4.8
Responsiveness
4.8

Read reviews by category

HVAC Companies (905)water heaters (45)fireplace services (20)gas leak repair (8)gas fireplace repair (7)plumbers (3)home automation (2)
Showing 1-25 of 927 reviews
TJ C.
5.0
01/04/2023
Exceptional service with a new whole-home ducted heat pump install. From the initial inspection and quote from Jeff, to the multiple visits in the middle of rainy/sleety weather, we had nothing but a positive experience with the Green City team. In our efforts to go all-electric, we contacted 5 companies for ducted heat pump quotes to convert from our old propane system and to get cooling in the summer. In addition to a new Daikin Fit compressor and air handler, the quote also included a new electric hot water and optional panel upgrade (which we ended up going with as it was much more cost effective than getting a separate company to do the panel upgrade). Green City's bid was not only the most cost effective (considering the multiple parts needed), but they were super communicative and worked with us to understand options/customizations such as a multi-zone thermostat and financing options. We would definitely recommend Green City to friends and family.
Description of Work
New ducted heat pump + air handler install, electric hot water heater install, contracting for electric panel upgrade, removal of old propane furnace
Category
heating & air conditioning/hvac
Cost
$21,000
Hire Again?
Yes
Ardy F.
4.0
09/22/2022
They installed a brand name furnace for me. It was pricey but it was dead in the middle of winter and Covid pandemic with shortages. They showed up on time and took care of everything in Ludington the PSE rebate
Description of Work
Furnace replacement
Category
Hire Again?
Yes
Deb H.
5.0
08/06/2022
I had read good reviews, however otherwise knew nothing about Green City Heating and AC. When we called with questions, we were delighted with the customer service. We even were able to speak with Jeff, the owner. He answered our questions and worked our problem. A week later we had a new AC unit. As we had much of the work completed with the original install in 2004, we were accommodated more quickly. The day after the install, when the outdoor temperatures dropped, and we wanted a little heat, we discovered a problem - no heat. Green City had help out to us within the hour. All that was needed, was the gas being turned on. Even the office help were extremely pleasant. The Daiken unit is so quiet compared to our old Carrier.
Description of Work
Old AC died, and Green City replaced with new AC
Category
heating & air conditioning/hvac
Cost
$8,000
Hire Again?
Yes

Service Provider Response

[Member Name Removed] - Yoohoo! We love to hear reviews like this! I will be sure to pass your kind words on! Thank you for taking the time to write a review! they are so important to our business! Please let us know if we can do anything else or if any questions come up! Oh and enjoy that AC too its hot out there. :)) Have a great weekend, Katrina
Phil T.
5.0
06/28/2022
I called to set up a service appointment as the company I normally deal with was non-responsive over two full days. Claudia set me up for a service call on July 7 but called me back to say that a technician would be available within 45 minutes of her call. The technician, Robert, arrived within that time span and did diagnostic checks and made sure everything was working properly before he left. There was a wire in the furnace which had not been connected to the correct position and a furnace filter that needed to be replaced.
Description of Work
A/C Unit stopped functioning during heat wave on 6/26 & 6/27
Category
car tires, heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Fantastic!! Thank you for taking a moment to write a review we count on them to stay in business! Have a great weekend! Katrina
Cindy B.
5.0
03/31/2022
Our sales guy, Josh, was very knowledgeable about the various systems/products available. He was personable and was quick to return phone calls and make adjustments to his estimates. We were really happy with the install guys, Matt and Devon. They were prompt, courteous, friendly, funny and very knowledgeable/experienced. Their work was thorough and impeccable. Neat and tidy too. We highly recommend Green City.
Description of Work
We replaced a furnace and added an air conditioning unit. Both Lennox products.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed]!! Josh is great right! We love him! He is getting his first taste of this Seattle heat! It was our privilege to be able to get you cool for the summer! I will absolutely pass on your praise to Matt and Devon rock star installers! We are blessed! Thank you again! Katrina
Peter K.
5.0
02/15/2022
We had some issues with our home power, which caused the furnace to blow out. It was an old furnace anyways (18 years). The power company (Puget Sound Energy) told me the problem was a "bad neutral." In any event, our furnace didn't work starting on a Thursday. Puget Sound Energy sent out a crew to fix the power the very next day (Friday) and I contacted Green City Heating on Friday as well. The owner (Jeff) worked me over the weekend to put together a quote and, much to my surprise, he sent a team out to our home on Monday to replace the furnace. We were thankful because our home was an icebox over the weekend. On Monday, it took about four hours for Green City to remove the old furnace and install the new one. The installers were professional and courteous. They communicated with me during the project. At the end, when the thermostat still didn't work (from the "bad neutral," we suspect) even though the new furnace had been installed, the Green City crew installed a temporary thermostat so we would have heat and assured us that they would procure a new thermostat, which was still under warranty, and install the replacement thermostat as soon as possible. Overall, I was very pleased with the speed and quality of their service, and that Jeff worked me over the weekend to problem-solve. Overall, it was an excellent experience!
Description of Work
Replace broken furnace.
Category
car tires, heating & air conditioning/hvac
Cost
$3,650
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed] for taking the time to write a review! We are so glad you were happy with your install experience! I will past on your review! Jeff (the owner) is dedicated to customer service and he answers his phone every weekend! hahaha Please let us know if we can do anything else for you! Have a great day! Katrina
Jacob S.
5.0
01/05/2022
Green City Heating & Air Conditioning was phenomenal to work with. During a busy summer, Jeff made time to visit my house and talk through all the options for heat pumps – and explained various pros & cons of the systems so that even a first time homeowner like myself felt knowledgeable and empowered to make a decision. Once I made a choice for a heat pump, his team stayed on top of notifications throughout the supply chain crisis of 2021, keeping me up to date about when the equipment would arrive in order to schedule the installation. The installation team were totally professional, friendly, and quiet! They were courteous around the house and very mindful not to let our cats our while working at hour house. The installation was totally completed within the single day, and at the end I was given a very thorough explanation of every piece and how it worked. I would absolutely call Green City for any future HVAC needs. 10/10 highly recommended.
Description of Work
Heat pump installation
Category
heating & air conditioning/hvac
Cost
$11,500
Hire Again?
Yes
Kent F.
5.0
12/31/2021
Our 33 year old furnace gave up right before the cold snap this past ten days. After getting competitive bids, we chose Green City because the estimator, Josh, was the most thorough in evaluating our home and explaining the pros and cons of various systems, not just launching into what he could sell me. The installation occured on time and the technicians were courteous, respectful and professional. We love our new dual heat pump/furnace, and we love Green City.
Description of Work
replace our furnace
Category
heating & air conditioning/hvac
Hire Again?
Yes
Ron C.
5.0
11/28/2021
While this is a busy time of year for furnace installers, Green City is the only company of the six that I requested bids from on Angi that even called me. Everyone was very helpful and worked with me to get a new furnace installed as quickly as possible. While there were a couple of minor installation glitches, Green City was right on top of it and came back out the next day to get everything right. They recommended a furnace with the features that I was looking for, at a fair price. I would definitely recommend Green City.
Description of Work
Furnace Replacement
Category
heating & air conditioning/hvac
Cost
$3,300
Hire Again?
Yes
Christopher M.
2.0
09/15/2021
Two months after install and still haven't passed permit inspections... We recently had Green City install a heat pump and air handler system for our central ducted house. Install went ok, they were careful not to damage the house which was great. Had to have them come back to fix up a poor sealing job on the penetrations of our home. Where it has all gone down hill has been the permits. It took weeks for them to actually get me the permits after the job was done. Then we failed both Mechanical and Electrical inspections. After informing them of the failures, they said they would handle it, and after I waited a few more weeks of nothing I contacted them again and they brought someone out that day to fix up the rest of the mechanical. So thats finally passed. After another few weeks I call again and they act like they are not even aware of the Electrical Permit failures. So its been over two months since the install and I still do not have the proper permits for my system. Their post-install service has been abysmal.
Description of Work
New Heat Pump System
Category
heating & air conditioning/hvac
Cost
$17,000
Jason B.
5.0
08/04/2021
We would definitely use Green City in the future. We had a very positive experience with all of the staff at Green City. Jeff, the owner, came to our place about a year ago to give us a bid for a mini-split system install and we sat on it until a month ago as it is a big investment. He was very no-pressure and patient in answering all of our questions in easy to understand terms. Of course the price went up for our install but it had been a year and the increase was logical. Alex and Anthony the installers were on time each of the two days for our job and very polite and good communicators. Alex was great about correcting one issue with the type of head unit that we wanted in our main living room (we went with a silver/gray finish instead of the normal white). Alex made sure to check in with us at the beginning to identify the locations of the five indoor units and he didn't even blink an eye when he found out he needed to run some of the lines through our cramped attic to ensure the line sets didn't run around the front of the house. He also made sure to check-in regularly on how the install was going and to go over the appropriate running of the electrical line that met our needs as well as theirs. The indoor units are super quite and cool down our rooms quickly, just what we wanted. We can't wait to try out the heating function this fall/winter. Alex and Anthony even notched out one of the line set cover runs to sit nicely up against our air vents.

Images

Review for Green City Heating and Air Conditioning - 311 3rd st ne, Auburn, WA - 39429176Review for Green City Heating and Air Conditioning - 311 3rd st ne, Auburn, WA - 39429176Review for Green City Heating and Air Conditioning - 311 3rd st ne, Auburn, WA - 39429176
Description of Work
Mini-split system install with 5 indoor head units
Category
heating & air conditioning/hvac
Hire Again?
Yes
Elisabeth L.
5.0
08/03/2021
My experience with Green City Heating and Air has been great from start to finish. First, Jeff, the owner, gave me various options for my heating and cooling needs and quickly followed up with a detailed written bid at a competitive price. He was also able to include some rerouting of ductwork and moving the position of my furnace for a more reasonable cost than the quotes I'd been given by the big HVAC companies. The HVAC techs -- Ron, Anthony, and Tyler -- were all professional, respectful of my home, really hard-working, and just nice guys to be around, and Debbie in the office has been so helpful and such a pleasure to deal with. Thank you, guys -- you're all awesome! But what impressed me most about Green City is how they reacted when we ran into a couple of unexpected problems: they were responsive, very fair, and worked on finding a solution I'd be happy with. This company seems to genuinely care about providing great customer service, and that's a rarity these days. I wouldn't hesitate to hire them again in the future and I'll be recommending them to all my friends and family.
Description of Work
Install new 2-stage gas furnace, air conditioning, and some ductwork
Category
heating & air conditioning/hvac
Cost
$11,400
Hire Again?
Yes
Kedar H.
5.0
07/19/2021
They arrived on time and installed the unit and new thermostat. The technicians seemed pretty knowledgeable and helped give suggestions about some vents that weren't blowing enough air.
Description of Work
install heat pump and water heater expansion tank
Category
heating & air conditioning/hvac
Cost
$8,000
Hire Again?
Yes
Don V.
5.0
06/07/2021
First, I had considered a few options: repair existing and install either a new water heater or change to tankless electric. When Green City called to set up a time to develop a bid, I asked to speak with a technician. Jeff answered and led me through very logical decision tree which led to them replacing my 50 gallon tank. I was very impressed with the information he provided regarding the various alternatives. He asked how the old water heater had performed, and If I was happy with its performance why would I want to change. Made sense to me. Their bid was quite fair, they came out and completed the installation when they said they would. Presto hot water and they hauled away the old water heater. I had a couple of meetings that I needed to attend to that morring and because they were so punctual and efficient I made both meetings,
Description of Work
water heater
Category
water heater repair
Cost
$1,200
Hire Again?
Yes
Scott M.
5.0
05/17/2021
The owner himself came out on a Saturday to give me a quote and recommend a AC unit that would fit our needs. He was great at giving me advice without sounding like selling me equipment. The install took a day without any issues and everything was nice and clean when they left. I would highly recommend this company to family and friends. The price was great as well!!
Description of Work
I had a heat pump AC unit installed
Category
heating & air conditioning/hvac
Hire Again?
Yes
Mendi C.
5.0
04/28/2021
A Green City tech came out to examine a furnace problem, and determined that it was caused by a mismatch between the furnace size and the fan/AC unit size. A crew came the next week to install a larger AC system. They did a fantastic job. Now the furnace works properly and we can look forward to a cooler summer.
Description of Work
New AC System
Category
heating & air conditioning/hvac
Hire Again?
Yes
Doug S.
5.0
03/04/2021
It went very well from the original estimate to the installation of the equipment. Owner Jeff came out to review our requirements and provide an estimate. He was very professional and provided brochures for the equipment we were having replaced/installed. He answered all my questions and kept us informed of the whole process. His crew who consisted of installers, Alex and Jasper, plumber, Paul, and electrician, Angel, were prompt, professional, clean and explained everything during the installation. They did a great job!
Description of Work
Replaced the hot water tank and furnace and had a heat pump installed.
Category
heating & air conditioning/hvac, water heater repair
Hire Again?
Yes
William T.
5.0
01/28/2021
I own a company which is in the service business so I have a keen sense of awareness when I am receiving excellent service. Green City took my call on a weekend, followed up on Monday and installed my hot water heater with the most professional service by Alex and Jasper. The replacement heater was slightly larger then the old one; however, they used ingenuity to squeeze it into place. Even though there were a few kinks in the installation, they kept to their quoted price. Out of a 5-star rating, I give Green City 6 stars.
Description of Work
hot water heater replaced
Category
car tires, water heater repair
Cost
$1,600
Hire Again?
Yes
Nishant K.
5.0
01/27/2021
Starting from AngiesList, the whole process was smooth. They called and gave all the relevant information (along with the quote). The work itself was annual maintenance, and was done professionally and promptly. There are few things which were really good: 1. The technician performing the request was very knowledgeable. He told exactly what was being done, and the importance of each test being performed. He also gave suggestions regarding various things. At no point he tried to upsell anything, which was very good to see. 2. The technician wore mask at all times, given the current context we are in, which was very good. It was a very good experience, and I would certainly recommend them.
Description of Work
Furnace Tune Up
Category
car tires, heating & air conditioning/hvac
Cost
$190
Hire Again?
Yes
Robert B.
5.0
01/13/2021
It went very well. This is the third time that we have used Green City Heating & A/C. In the past two years they have installed a new gas furnace boiler, two gas fireplace inserts and now a new gas hot water heater. In each instance, Jeff and his crew have been very prompt about attending to our requests and providing us with an estimate. On the day that the work was to be done the work crew has always arrived on time and finished the job as scheduled. They have been very professional to deal with. We are very appreciative that they were able to work us into their schedule so quickly this last time as going without hot water is a bit of an inconvenience. Green City Heating is our first choice when it comes to our home's heating and water systems.
Description of Work
Replace a gas hot water heater
Category
heating & air conditioning/hvac, water heater repair, fireplaces
Cost
$1,600
Hire Again?
Yes
Adam A.
5.0
01/10/2021
They did great work, and met our budget!
Description of Work
Install air conditioning into existing hvac
Category
heating & air conditioning/hvac
Cost
$7,500
Hire Again?
Yes
MICHAEL C.
3.0
12/26/2020
They got us fixed up with a new boiler, but one of our radiators is no longer working. Their technicians arrived masked up, but did not stay masked up for the duration of the day.

Images

Review for Green City Heating and Air Conditioning - 311 3rd st ne, Auburn, WA - 39104129
Description of Work
boiler repair
Category
heating & air conditioning/hvac
Cost
$7,746.05
John M.
5.0
12/20/2020
I am really happy with the result. Green City was great to deal with before, during and after the installation. Honest pricing and properly sized solution from the beginning - no games. (Seven contractors contacted for bids; three made second round calls; Green City offered best package right from the start.) Experienced and focused team delivered what they promised on schedule. Did not try to negotiate price adjustment when surprises came up during installation. They just overcame the challenges and completed the job. They were responsive with post-install technical support - on something that turned out to be my misunderstanding not a functional issue - but they were there promptly for me. Summary: Good people, Quality work, Fair pricing.
Description of Work
Furnace replacement and heat pump installation
Category
heating & air conditioning/hvac
Hire Again?
Yes
Raymond S.
5.0
12/10/2020
Good, excellent! They did what I asked them to do.
Description of Work
Furnace diagnostic
Category
heating & air conditioning/hvac
Hire Again?
Yes
Alexei G.
5.0
11/20/2020
Very knowledgeable service people. Prompt, quick install. Couldn’t have gone better.
Description of Work
furnace installation
Category
heating & air conditioning/hvac
Cost
$4,000
Hire Again?
Yes

Phone

Address

311 3rd st ne

Auburn, WA 98002

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

http://www.greencityheatingandair.com

Other Information

Services offered

All heating and air conditioning needs from services to installs. We also service water heaters, radiant systems, boilers, and gas piping work. If you have questions about services you may need please feel free to contact us!

Services not offered

Duct cleaning (can refer customer if needed). We do not hold a Washington Plumber License and subcontract all plumbing work.

Covid-19 update

We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Visa
MasterCard
American Express
Discover
Financing Available
Check

FAQ

Green City Heating and Air Conditioning is currently rated 4.8 overall out of 5.

Green City Heating and Air Conditioning is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Green City Heating and Air Conditioning accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing Available, Check

Yes, Green City Heating and Air Conditioning offers free project estimates.

Yes, Green City Heating and Air Conditioning offers eco-friendly accreditations.

No, Green City Heating and Air Conditioning does not offer a senior discount.

Yes, Green City Heating and Air Conditioning offers warranties.

Green City Heating and Air Conditioning offers the following services: All heating and air conditioning needs from services to installs. We also service water heaters, radiant systems, boilers, and gas piping work. If you have questions about services you may need please feel free to contact us!

Duct cleaning (can refer customer if needed). We do not hold a Washington Plumber License and subcontract all plumbing work.