About us
5x Super Service Award Winner. With over 26 years of combined experience, 1st Class Glass is your one stop shop for all your needs. We provide timely and dependable service in all areas of our work including a same day service glass damage and replacements. We can also help glass installation for your house remodeling projects, such as windows, shower glass and more. Lifetime warranty on all auto glass and most types of insulated windows. Free mobile service to your location. We use factory OEM auto glass. We send out 2 man technician teams to ensure factory perfect sets. We are a full service glass company, we repair and replace glass and doors on HOUSES, BUILDINGS, CARS, BOATS, RV's, and HEAVY EQUIPMENT.
Business highlights
30 years of experience
Services we offer
We are a full service glass company, we repair and replace glass and doors on HOUSES, BUILDINGS, CARS, BOATS, RV's, and HEAVY EQUIPMENT. From single pane windows, double pane windows, vinyl windows & doors, French doors, mirrors, shower enclosures, skylights, atriums, sun rooms, storefront, mall front, safety glass, curtain walls, flat glass cut onsite, windshields, door glasses, back glasses, all auto glass, bay windows, garden windows, thermal windows, & bow windows.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
Our recent projects
- 7
Assorted photos uploaded by 1st Class Glass
Reviews
4.891 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 8% | ||
| 3% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 91 reviews
John C.
Aug 2020
Auto Glass, Window Service
Went well , Sean and Ryan very professional. I give them 10 out of 10, would hire again.
Response from 1st Class Glass
"Thank you [Member Name Removed], it was our pleasure serving you... :-)"
John B.
Jul 2020
Glass and Mirror Service
Excellent, quality work! Professional approach. Took the time to do it right ! Awesome Job
Ruth S.
Jun 2020
Auto Glass, Window Service
Great. Sean is a great communicator.
MARK O.
May 2020
Auto Glass, Window Service + 1 more
Very satisfied with 1st class glass!
Lisa L.
May 2020
Auto Glass, Window Service
Great! Will definitely work with this company again.
Edward P.
Nov 2019
Auto Glass, Auto Glass and Mirrors
They did an excellent job on a windshield chip repair. I would use them again without hesitation.
Response from 1st Class Glass
"Thank you [Member Name Removed], we aim to please, it was our pleasure serving you, thank you... :-)"
Katie C.
Oct 2019
Window Service
Sean was awesome from the get-go. He was incredibly responsive, answered all my questions, and gave me a "best guess" number over the phone even before he had seen the window that was being replaced. He then showed up with his team (exactly on time) and they did the measurements and were right on with their initial estimate. The glass was a few weeks out to order (given the size) but right when they got it, Sean called and set up a delivery. Again, they were right on time within the window that they said for doing the install and were quick to get the old window out, and the new one put in place. It went perfectly, and it looks as good as new. I will use them again any time I have anything glass related 100%. Thanks guys.
Response from 1st Class Glass
"Thank you [Member Name Removed], it was our pleasure serving you... :-)"
Les B.
Sep 2019
Auto Glass, Auto Glass and Mirrors
overall great, there was a minor delay getting to my location but they communicated very well. arrived onsite extremely nice people and very professional. completed the job really fast and let me know when they were done. would use them again in a heartbeat. highly recommend
Joni W.
Jul 2019
Window Service
They do a great job every time I hire them.
Che-Wen L.
Jan 2019
Glass and Mirror Service
Came and measured for a glass shower door. Never heard back with a quote or anything.
Response from 1st Class Glass
"We were closed for the last 2 1/2 weeks (as was specified when we were onsite to give our employees a break which we do every year at this time so they can spend the holidays with their families and get recharged for the New Year, along with our shower door manufacturers so was unable to obtain pricing beforehand from the manufacturer, this is why you did not receive your quote during that duration. Thank you, Sean Thornton 1st Class Glass."
Michelle H.
Apr 2018
Auto Glass
A little slow on getting back to me but quality was very good.
Ken C.
Jan 2018
Auto Glass, Window Service + 1 more
Very well. Windshield replacements were upgraded. Table glass finished with a pencil edge -- very well done.
STEVE P.
Dec 2017
Window Service, Glass and Mirror Service
Very well!! He was delayed due to glass ordered was delayed - he gave me a break in the bill. Couldn't complain!!
Bill N.
Nov 2017
Screen Repair, Egress Window Service
He arrived on time and did a great job.
Hazel F.
Oct 2017
Auto Glass, Window Service
Sean and crew did a nice job on my window and kept me in the loop throughout the process. Thank you
Michelle R.
Oct 2017
Window Service, Glass and Mirror Service
Sean came out and gave me an estimate on a large window glass that needed replacing. He agreed to come back after 4 pm, but it was raining heavily that day and he didn’t feel comfortable replacing the glass into the wood frame in the downpour. He returned a few days later while I was still at work and began to remove the wood around the window. When I returned home, he was gone. Turned out my wood was rotten and he went to the hardware store to buy replacement wood. He dug out additional rot, filled it in, replaced the window and sealed and silicones all around it. And he did not charge me anything over the bid he had given! I will be using this company again!
Response from 1st Class Glass
"Thank you [Member Name Removed], it was our pleasure serving you. Thank you, Sean 1st Class Glass 425-280-1976."
Cherry K.
Oct 2017
Egress Window Service
It didn't go well.
Response from 1st Class Glass
"I'm sorry you feel that way [Member Name Removed], we advised you when we were out there that "we 1st Class Glass" do not replace just the insulated glass unit in your particular type of window you have, but that there are other companies that do and that we could quote you to replace the whole window if you wanted but you were going to try other companies because you didn't want to replace the whole window. We certainly aim to please and give the best recommendations we can to the best of our ability for each and every individual customer, I'm sorry we were unable to help you with your window issues. Thank you, Sean 1st Class Glass 425-280-1976."
Paul J.
Sep 2017
Auto Glass
Fantastic!! My insurance company contacted 2 others for this work that I pulled off of yelp. One who didn't bother to show up at the day of my appointment (twice!!), the other who didn't bother to contact me at all. I started to call others from A.L. near my area. All of them had good references and were about the same price as my insurance deductible. Sean gave me a quote lower than my deductible when he included his A.L. discount. He promised a factory replacement windshield (something no others did) and a quick install turnaround. On the day of the install, he called saying he would be a little late. He was only 1/2 hour late and it was because the windshield had not arrived that morning. He arrived at my house, quickly set to work, professionally installed the window, re-installed the things like mirrors that were attached to the old one, and removed the old one. He gave me some post install tips while waiting for the adhesives to dry. Overall, it was a great experience and I would rehire him in a second. Quick, professional, high quality, low cost. Hard to beat.
James E.
Aug 2017
Auto Glass
They were great; explained everything they were doing and gave clear instructions on what to do after they left. Really nice people!
Response from 1st Class Glass
"Thank you [Member Name Removed], we appreciate that, thank you Sean Thornton 1st Class Glass 425-280-1976."
David S.
Aug 2017
Auto Glass
They were very punctual but very expensive in comparison to previous repairs.
David D.
Aug 2017
Window Service, Screen Repair
tenants are happy and were very helpful at customer service
Response from 1st Class Glass
"Thank You [Member Name Removed], we aim to please and appreciate your business, again thank you... :-)"
Mrs. V.
Aug 2017
Window Service, Glass and Mirror Service
They were super. They get an A+++ on everything. The price was fine, good. Quality was excellent. They were very personal, very professional. They were very exact on measurements and all that. They came out, put it in and cleaned up everything and just did an overall really good job. My husband was really happy. What they do. because it was a double pane window, they came out and did the measurements and stuff, then they put the order in for the glass. It was less than two weeks and they came back and put the new one in and that didn't take long either. They had to make the glass specifically to what you need so you know there is going to be a wait on that.
Response from 1st Class Glass
"Thank you [Member Name Removed], we enjoyed serving you, thank you... :-)"
Anusha G.
Aug 2017
Auto Glass
Work done was timely, cost effective, quick and thoroughly professional.
Response from 1st Class Glass
"Thank you [Member Name Removed], it was our pleasure serving you and your family, again thank you, we look forward to serving you again... :-)"
William H.
Jul 2017
Auto Glass
Exactly as promised. Better than expected. Service could not have been any better. Sean is now my first point of contact for any car or home glass work.
Response from 1st Class Glass
"Thank you [Member Name Removed], it was our pleasure serving you and your family. :)"
Tom H.
Jul 2017
Window Service
It's been an okay experience. We used them and found they were difficult to communicate with, but they did good work. The price was okay.
Licensing
Bonded
Insured
Licensed*
Trade License Number
1STCLCG833JL
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
11/02/2024
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
1st Class Glass is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
1st Class Glass accepts the following forms of payment: Check
Yes, 1st Class Glass offers free project estimates.
Yes, 1st Class Glass offers eco-friendly accreditations.
No, 1st Class Glass does not offer a senior discount.
No, 1st Class Glass does not offer emergency services.
Yes, 1st Class Glass offers warranties.
1st Class Glass offers the following services: We are a full service glass company, we repair and replace glass and doors on HOUSES, BUILDINGS, CARS, BOATS, RV's, and HEAVY EQUIPMENT. From single pane windows, double pane windows, vinyl windows & doors, French doors, mirrors, shower enclosures, skylights, atriums, sun rooms, storefront, mall front, safety glass, curtain walls, flat glass cut onsite, windshields, door glasses, back glasses, all auto glass, bay windows, garden windows, thermal windows, & bow windows.