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"The master bathroom renovation process we experienced was frustrating and plagued with many unnecessary delays and quality control breakdowns. Having gone through numerous home improvement projects, we carefully researched companies and selected VKB Kitchen and Bath in large part because of the overwhelmingly positive reviews we read on numerous websites, including Angie’s List. Unfortunately, the company we worked with bore little resemblance to the glowing reviews we read. While we are ultimately happy with the finished product, we do not feel anyone should experience the frustrating ordeal we went through to have a bathroom renovated. Consequently, we cannot recommend VKB Kitchen and Bath. We signed a contract with VKB on March 17, 2016, to perform a complete renovation of our master bath. The project was to follow the VKB designer’s specifications, and was to be substantially completed in 2 weeks—their estimate, not ours—with minor items to be addressed in a final third week. The actual renovation began on April 19th, a week later than originally planned. From the beginning, we experienced problems. VKB gave us access to an automated project management tool to check on the job’s status, see what work was scheduled each day, see any change orders for modifications made during the renovation, and communicate any questions or concerns through its message board. VKB was to use the tool to communicate progress, work schedules, and responses to our questions. If actually used and kept current, it would have been a helpful resource to monitor the job’s status and any slippages. However, VKB rarely used it, and when it was used, it presented grossly inaccurate information (ex., noting tasks as “completed” when they had not been started or were well behind). Toward the end of the job, after numerous delays and a turnover in the subcontractor VKB hired to perform the work and the reassignment of the project manager, the lead designer—Joe—used the messaging feature more frequently to timely respond to our questions or concerns and to better inform us as to the new sub-contractor’s work schedule. Demolition of the old master bathroom took several days, primarily because most of the work was done by one worker. This pattern continued during construction of the new bathroom. Each day, several workers would show up to unload equipment, but then typically most would go to another job site, leaving just one person to handle much of the work. We were told that the crew would begin work between 8 a.m. and 9 a.m. and would work full days as long as there was work to be done, yet for the vast majority of the time the initial subcontractor was involved, the crew would not show up until 10 a.m. or later, and would usually leave between 3 and 4 p.m. There were days when no one showed up and we were not notified that no one would be coming that day, despite there being ample work. The lack of sufficient workers and erratic work hours were major factors in the job quickly falling behind schedule. When we raised concerns about job slippages to VKB’s project manager, he dismissed our concerns. Serious communication issues existed between the subcontractor and VKB’s project manager which led to mistakes and delays. For example, one key design decision prior to commencement of the renovation was the removal of a ceiling and wall bulkhead to allow for more open space. The bulkhead wall contained a ventilation register which had to be removed and rerouted through a toe-kick in one of the new vanities. Due to miscommunications, the subcontractor tiled over the ventilation opening on the floor. The crew had to subsequently pull up newly-installed tile to create a ventilation path and install a new vent. However, because of the manner in which this ventilation path was constructed, the floor register did not fit properly flush with the tile floor. It still does not fit properly to this day. To be fair, issues arose which contributed to delays in the job that were not originally anticipated. For example, when the subcontractor finished the demolition, he noted that the floor was not completely level. To his credit, he took steps to fully level the floor, which took a day to complete. Additionally, in designing the new bathroom, the designer envisioned shifting the position of the toilet. As the job progressed, the subcontractor and project manager realized this would not work without extending a wall. We agreed with this change, which added another day to the project. Finally, we were scheduled to be out of town beginning in mid-May, which resulted in the crew not being able to work on the job for 10 days. Yet, had the job met the original contracted timeframes, it should have been completed nearly 2 weeks prior to our trip. When little additional progress had been made 2 weeks after our return, VKB reassigned the project manager and Joe, our lead designer, fired the subcontractor and brought in a new subcontractor to complete the bathroom renovation. However, this subcontractor had to work us into his existing jobs, putting a strain on his crew. To further complicate the new subcontractor’s job, there were numerous instances in which materials delivered were either defective or incomplete. For example, a large wood linen cabinet was unfinished on one side, resulting in VKB having to order a piece to finish the side. Additionally, the cabinet, and two vanities that were to be installed were supposed to have two side-by-side doors. When we inspected the delivered cabinet and vanities, we found that they had single doors. After noting this to VKB, we were told that the manufacturer did not make vanities that had two side-by-side doors, though they were in VKB’s design and the contract specified them. When we noted this would be problematic with respect to the linen cabinet given its placement in the bathroom, VKB said the cabinet could have side-by-side doors but it would require re-ordering them. We later found out that any re-ordering of items would require 2-to-3 weeks from the time of ordering until the items would arrive. While a 2-to-3 week delay was bad enough given the significant slippages already incurred, it turned out that VKB also misjudged other wood materials needed from this same manufacturer to complete the cabinet and vanity installation–such as trim and crown molding we had requested prior to commencement of the renovation–which resulted in another several weeks of delays. The end result of these missteps was that the new subcontractor had to pull out on two occasions for a period of 2 weeks each to allow time for new and/or replacement parts to arrive. Additionally, VKB twice sent out a separate crew to install the shower door and glass, and each time, the crew had to leave without performing the installation because work on the shower was not sufficiently complete for them to install the glass. When they were finally able to attempt the installation, they discovered an error in the manufacturing of one side of the glass. They had to reorder the side, resulting in yet another delay. Perhaps most disturbing is that the door and glass had been ready for weeks, yet no one checked them to ensure the manufacturer had completed them to specification. Other examples of this abound, including delivery of bathroom sinks and countertops which were not properly made and hardware for the cabinet and vanities, which were missing handles. Many of these problems could have been prevented or at least detected and addressed earlier had VKB had an effective process in place to ensure all materials ordered from vendors were inspected for both quantity and quality as soon as they were received. As a result of these problems, our master bathroom renovation—which was to have taken at most 3 weeks—took nearly 4 months to complete. Final work was completed on August 8th. Even at that, we ultimately settled for certain things simply to end the ordeal and move on. For example, the floor register that had been improperly installed by the initial subcontractor was never properly resolved by VKB—its solution was to cut the register bottom"

"When our renovation project fell apart, we heard of Marvel Home Improvement through friends who had used Devin's services and were very satisfied with the experience. We checked several references, all of which were glowing. We asked Devin, the owner of the business who serves as general contractor for all projects, to assess the condition of our house and advise us on how to fix it and complete the project. The house was empty and unlivable at the time. We needed a contractor who could accurately provide a timeline, a good cost estimate and contracting process. Marvel has a reputation for on-time delivery and excellent cost and project management. Devin impressed us with his experience and responsiveness. He quickly also referred us to an excellent architectural designer who helped us to move forward with fixing design issues and finalizing a design. Devin's team started the project on schedule. The workers were courteous, tidy, and respectful of the property every single day. They cleaned up the job site at the end of the day and worked quickly and competently throughout the day. All sub-contractors on the project obviously had long-established, positive professional relationships with Devin. From the painters to the flooring company to the tile installer to the electrician to the mason who built a stone fireplace, the subcontractors provided pricing and service that obviously reflected an outstanding relationship with Marvel Homes. Devin also provided accurate updates on costs on a regular basis and made excellent suggestions on where/how to save money without sacrificing quality. He personally arrived on the job site daily. When questions or issues inevitably arose, he addressed them immediately. He communicated with us on a daily basis, never hesitating to let us know the status of the project or about any structural or materials issues. As a result, we were well-informed throughout the project. Devin is also outstanding at on-time delivery. He provided a schedule of work at the start of the project and then emailed us regularly to make sure that we were making decisions and keeping up with the project. He often collected information for us about pricing and delivery times and dealt directly with materials providers, ensuring that the project would stay on track. The choreography of the work was a great demonstration of strong organizational and time management. Most importantly, we will actually be sorry for the project to end, as we've enjoyed working with Devin so much. He is a rare blend of integrity, humor, competence, personal responsibility and experience. We went from disappointment and despair about our home renovation, to great satisfaction at the beautiful work that has been done. We endorse Devin and Marvel Homes without reservation and will hire them again should the need arise."

Free Estimates. We understand how stressful and expensive home improvements can be from choosing the right contractor for the job to having your house in disarray for a period of time. If you are updating your home to put on the market, we offer a deferred payment option. We recognize the struggle that sellers face when getting ready to sell their home. Often the main issue is simply not having the finances to make the necessary improvements that will generate a higher sales price. For some it is simply understanding that today's buyers want move in ready homes. ​HEC was started to give sellers and their agents the ability to sell their home quickly and at the highest price possible. There is no secret to selling, UPDATED HOMES SELL FASTER AND HIGHER! Our clients have averaged a 130% Return on Investment when updating their home for sale. \n\nWe can take care of all of your home remodeling needs from finishing a basement, remodeling your kitchen and bathrooms, to replacing your roof. \n\n​Our approach is simple - we use high quality contractors to make smart updates to your home or listing based on our 20 years of experience in the DC Area Real Estate Market. We do not recommend high end upgrades if they will not generate a good return on your investment. We work with you or your agent to establish an expected price after updates to make an informed decision. The owners of Home Equity Contractors are licensed Realtors in VA, MD, and DC.

Burke Home Improvements, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

"I ended up NOT utilizing any aspects of the purchased Deal at all. The American Home Contractors representative indicated that I should request a refund from Angie's List on the original Deal. I contacted AHC for an appointment in mid-August, but they could not see me until September 21st, which was later than desired. The AHC rep did view the work required and provided an estimate ($2,950), but did not perform any real work. The actual gutter removal/replacement and repair was apparently performed by a subcontractor crew which came the following day. The work done by the subcontractor was satisfactory and the crew of two was professional. But the battery on their truck died and I had to give them a jump start; they nearly forgot a small generator they used before they left; and they left a pair of tin snips in the grass which I fortunately found before I mowed the lawn. The AHC estimator warned me the price would probably be higher than I expected; it was, but I really don't have any standard of comparison - most of the work I have done by home repair folks ends up costing more than I expected/wanted. However, I was IRRITATED by a $250.00 "Maryland Service Charge" noted on the final invoice. I called the AHC office and was told that "they add this charge on all of their contracts". This Service Charge just seems to be a way to pad their bills, and I was disappointed that by this rather obvious ploy. However, I was writing this message mainly to see if Angie's List would refund my $125.00 Deal purchase since it was not used."

PPHI does not use subcontractors. Offer contract rates for all home improvement needs in a free estimate and hourly rates for handyman work. No payment required until the job is finished. We are lead certified. Ask about Angie's List members discounts, military, and senior you get material discounts (no mark-ups) & competitive pricing.

Supreme Window and Door is a full service exterior residential remodeling company specializing in replacement windows, exterior doors, siding, gutters and trim products. We are committed to providing homeowner’s with high quality exterior replacement products at affordable prices that our major competitors do not even want you to know about while maintaining a supreme level of customer satisfaction. Supreme Window and Door assures a no pressure sales approach, expert product knowledge and quality installation techniques backed with no-nonsense Lifetime product and installation warranties. We are fully licensed, bonded, and insured. We accept all major credit cards. Additional email - [email protected].

At lemuscontracting, we take pride in the excellence of our work, We care about Good Quality Work & Customer Satisfaction & commitment to all of our clients. For Many years, we’ve been helping homeowners owners realize their dreams by providing Good Quality services at a fair price. call us & we can help.\n\nWe at Lemus Contracting Inc. always strive to achieve the best expected quality in any of the work that we do, painting. We assure you that our team of experts will deliver a work of the best quality that will satisfy all your expectations. \n\nLemus Contracting Inc. is a professional painting. We do projects ranging from large residential, to small interiors. Our trained & experienced men are committed to satisfying the highest expectations of our customers. Call us today.\nWe Care About Good Quality & Customer Satisfaction.

We have the expertise and experience necessary to undertake all kinds of remodeling projects - from residential additions and decks to kitchen, living room, and bedroom remodeling projects! But we particularly thrive on kitchen remodeling, bathroom renovations, and Hardwood Floor Refinishing Services, we have accumulated substantial experience and skill in remodeling kitchen, and bathrooms of various types, sizes, and complexities. Has your kitchen, bathroom or hardwood flooring acquired annoying characteristics - leaky taps, flaking paint, and yellowing tile, out dated kitchen cabinets with discolored cabinet doors and drawer front worn out hardwood boards finish? Are you tired of the old and decrepitating look? Do you dream of a fabulous hand crafted kitchen or bathroom makeover on the level of something you've seen in a high-end architectural or interior design magazine or TV commercials? Our job is to make that very dream come true! With numerous awards and immensely satisfied clients standing behind us, we will do everything possible to make your kitchen and bathroom remodeling or expansion project a smashing slick marvelous and affordable, success! Some of the kitchen and bathroom remodeling services we offer include, but are not limited to

"It took a few days for the company to respond, granted my service was preceded by a holiday weekend..  The company appears to to use independent  subcontractors.   We had a list of things we wanted accomplished and they were not completed because in one case a part was needed that the handyman did not have, and he also did not have a tall enough ladder to finish the gutters and he apparently, per policy need an assistant because of the height.  We made plans for the company to return the next day to complete the work however.  They never showed up or returned our calls.  Note:  The contractor was very good, our problem was with the office coordinator.  Instructions seem to have gotten lost in translation,
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