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"They did a great job hooking up my generator and cutover panel. They’re on time, professional and took their time to make sure i knew how everything worked. I will be using them again for future projects."

"Great job. Technician was solid, professional & friendly. Resolved the issue efficiently."

"I’ve been a loyal Snell customer for years, but this recent experience was deeply disappointing. After our AC failed in August, Snell diagnosed a leaking evaporator coil. We chose to replace the system through them, and the salesperson took time to evaluate the setup in advance. However, on installation day, the crew arrived without the correct ductwork and had to make adjustments on the fly. Unfortunately, the adjustments were poorly executed: • The Aprilaire humidifier was mounted on sloped ductwork rather than a level surface, contrary to manufacturer specifications. • The hole for the humidifier was cut inaccurately. • The drain line was left kinked in multiple places. Aprilaire support later confirmed the humidifier was not installed correctly and warned this could lead to water backing up into the system — a concern I had raised with the installers before they left. Despite multiple follow-up attempts, I received no meaningful response. I was told my concerns would be escalated, but no one followed through. This was a major investment, and I now feel I need to bring in another HVAC team to correct issues that should have been resolved from the start. I’ve recommended Snell in the past, but I can’t in good faith do so now after this experience."

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"It went very smoothly and quickly. The price was lower than other contractors I talked to, and the outcome was very good. Everything was done quickly, neighbors didn't complain about noise or whatnot, the place was left clean, and nothing was damaged along the way, and the result is great. Communication was very easy and on the point. I am very pleased with SM Constructions and would gladly recommend them for any job."

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Excellent work. Great communication and timely response. Very knowledgeable. Would hire again without hesitation."

"LFC did everything we wanted and more. They did everything right and efficiently. Their customer services is the best we ever received. Jan's design ideas were better than we expected. Ceramic tile, closets, countertops and backsplash, drywall, electrical, flooring installation, interior painting, granite installation"

"The best folks I’ve ever dealt with. Sales, service , delivery and installation all excellent. The installer Rafael Gomez was amazing he went above and beyond with the installation. Placing extra supports by using 2x4s to make sure the dishwasher fit perfectly."