In operation since 1958, Tom Hanger Home Improvement is a top-of-the-line company to meet all your home improvement needs - especially in exterior work with siding, windows, and trim. Our reputation precedes us, and our committment to our customers shines through in every job we complete. Award winning.
Replacement windows and doors (jeld-wen, lansing, simonton), vinyl siding (quest, mastic), james hardie siding, trim (azek, mastic, james hardie, customized) & roofing.
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Number of Stars | Image of Distribution | Number of Ratings |
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14% |
"I was disappointed to here that you have gone thru this. We at Tom Hanger absolutely regret the time it took to get you the Manual. The rest of your statement does not match with what we understood to be happening. From the first meeting we told you that we would not call and harass you like many companies do. That you could call or txt us at any time. We were waiting for you to make up your mind on the door and did not want to Pressure you into making a decision. I am sorry that it went this way. I hope your project goes well."
I am getting to this review belatedly not because we weren't completely happy with the services provided. Rick, the consultant we worked with was wonderful. He was very helpful in giving us the options and explaining the advantages and disadvantages of various products. He helped choose the right trim and finishes to make our house really stand out. Several neighbors who had had their siding done by someone else, complimented us on how great our house looked. He also put us in touch with an electrician and a drywall person that were needed to add the French doors in the dining room. His workmen were very good at their jobs. For the bulk of the work they always showed up on time and the work was done with in the time frame we had been given. However, we had a small issue about some of the trim being sent somewhere else and having a delay of a few weeks before it was installed. It was really not a big deal. All in all, I would highly recommend this company. We felt the cost was very competitive and the upgrade to insulation rather than just a moisture barrier was well worth it.
"HI [member name removed] I am sorry I have been on vacation and just got back. If you would like to Discuss this please call 703 368 0107 I am sorry that we missed out on a potential job. All contractor hate to miss work. Good luck with your project."
Their work crew showed up when they said they would and were very professional and quickly fabricated the missing piece and replaced it in less an hour. They explained to me what they going to do and did a good job without any damage or leaving a mess. I will call them again and would recommend their services to anyone.
"Ms. [removed member name] is absolutely correct in almost all of her points. Her call came during a very busy time and, unfortunately, slipped through the cracks. This is not typical of our company. There is no excuse for what happened in this situation and we are deeply sorry for the inconvenience suffered by Ms. [removed member name] . We are a good company that does good work. We pride ourself on going out of our way to meet our customers needs but this type of "miss" is inexcusable. We are certainly happy to get information to Ms. [removed member name] at this point and do our best to rectify this misstep. However, we completely understand her dismay. Please know that this is atypical and Tom Hanger Home Improvement is dedicated to working with homeowners to meet their needs in a timely manner and at an affordable price."
Excellent job. Rick runs the company and was very responsive and informative. The job was done in three days and he visited the site every day. Couldn't have asked for better work.
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Sunday: | Closed |
Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |
Saturday: | 8:00 AM - 3:00 PM |