Best closet pros near Chesapeake, VA

"They did an excellent job remodeling our bathroom from start to finish. Communication was clear, timelines were met, and the attention to detail really shows in the final result. The quality of the workmanship is top-notch, and they kept the workspace clean and organized throughout the project. Everything turned out exactly as we hoped—if not better. I’d definitely recommend them to anyone looking for reliable, high-quality work."

"Would highly recommend this company. Joe and Chris were awesome and the communication was great. I had my entire master bathroom gutted and rebuilt and the results were amazing. Even though the supply of some material is slow, they kept me up to date and the project moving. You will not be disappointed if you decide to hire this company."

"We love our new closet!"

"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."

"Jeff did a good job on the 2 baths he remodeled. He was on time, neat and explained any questions that we had. Always answered the phone and was a man true to his word."

"Beau Phipps came to the rescue and immediately changed my family?s locks, repaired some windows, and updated their home to be renter ready during a personal safety crisis. He was fast and discreet. I highly recommend this kind person."

"It turned out beautiful and very profesisonal and kind. They are always responsive and they call back as soon as possible."

"The good:
- The people were friendly for the most part
- They did good work in some ways
- Their subcontractors did good work
- They gave us a quartz counter top "for free" for our desk
- They did a couple extra things without charging us
- Everything looks good (if you don't look too closely)
The bad:
- I did not like the communication in the beginning, but I hoped, based on the reviews they got, that they would do a good job. I was disappointed with a lot of things - see below.
- I had to prepare my own detailed cost estimate (based on their difficult to understand e-mails) and get them to let me know if my estimate was correct or not. They would only give me a lump sum price and very little detail on what I was getting.
- They seemed to have never worked with the Cabinet Factory before. It was almost impossible to get any information about the cabinets we bought prior to signing a contract. Neither Get It Done (GID) or the Cabinet Factory wanted to talk to us about them. In the beginning I asked for no fiberboard and ended up with lots of fiberboard. Also, GID apparently does not know what fiberboard is - they were trying to tell me the kick-boards were not fiberboard (they are). The cabinets seem pretty low quality although at the time I was told by the Cabinet Factory that the cabinets I was getting were good quality and approaching the cost of the high end cabinets. One of the sliders in the pantry broke right away because there was too much weight. I never had this problem with my previous cabinets.
- They used wax crayon as paint in many locations on the cabinets. This is bad because it is not intended as paint, it is sticky, and wipes off easily.
- They told me it would be $100 more per fixture (about $1000) for LED under cabinet lighting. I still don't understand why they say it costs that much more. The lights they installed get very hot.
- There was very little attention to detail. They were going to stop the peninsula cabinets about 6 inches short of the end of the floor tile. It would have looked really silly - fortunately, I caught it in time and got them to adjust it.
- They put two joints in my crown molding about 12 inches apart and did a poor job with the joints. It looks very bad.
- The painting of the walls was bad. They missed lots of areas and they wanted me to mark all the areas they missed for them.
- They did not plan out the closet desk and shelves well at all. I told them I wanted a shelf for a TV, and they gave me shelves that weren't wide enough. Then they rigged it to work after lots of discussion.
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"I ended up not using them. But the guy that came was nice, professional and made a descent proposal."

"The tile work was using travertine natural stone with a lot of high end detail. The price shown was labor only I provided all of the materials as I wanted a higher quality of stone than could be purchased in the Outer Banks. Michael did an outstanding job. In fact my husband commented that he had never seen such perfect grouting on a listello before. He removed all of the old stuff and no damage to the house although there was a lot of tile dusts use to it being natural stone. My only issue was that the job took longer than either he or I anticipated. I wish I had given him a absolute need by finish date before starting. I would have Michael back for sure and would highly recommend him! Lisa
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