ABSOLUTE MOVING COMPANY

Horrible experience. Movers broke our marble dresser and the owner refused to take responsibility. The movers explained to us they put the dresser on its side and it was their negligence and still company took no responsibility. Instead we were told they waived $200 off the move which isn't even close to the value. Then they left the dresser in the garage instead of bringing it upstairs because the movers said James would be sending someone to repair the dresser. On top of that they took 5.5 hours to move everything due to only sending 2 movers. Seek business elsewhere.

Short notice move, from apartment in Norfolk to Va Beach. Jeff was able to make it happen. Day of the move, Greg and Zack arrived on time, introduced themselves, surveyed the items to be moved and got started. Went real quick, one and a half hours after they arrived, they were leaving me in my new apartment. Quick, efficient service, they wrapped both TV's and handled everything with care. My new apartment manager was glad I was using Absolute Moving, she said she uses them for her own moving projects. Would use them again and recommend them for your moving needs. Michael M.

It went extremely well. The movers took extra precautions to make sure none of our high-end furniture was damaged and made sure that everything was to our liking. At the end they wanted us to walk through and make sure that everything got done and that we didn’t forget anything so all in all it was probably one of the best moving experiences I’ve ever had!

Absolute moving were wonderful!!! They were prompt and courteous. They made sure that I was satisfied with the placements of my furniture. They even placed the boxes in the closets. I would definitely hire them again.

GREAT job!! Very professional and careful moving antique furniture. Highly recommend

I asked for movers to shrink/plastic wrap my brand new bedroom set before and during the move. On the day of the move, the movers refused. They claimed they were never notified to do this and would not when I asked. I even purchased the plastic wrap but they had their own. They brought the plastic inside but would not wrap anything. They then left the plastic wrap behind. The pieces of the bedroom set were scratched/gouged and scraped against doorways. The broke a leg on the bed and they did not tell me. The movers rested my mattress and base on the ground several times claiming they were heavy (unwrapped). My mattress and base were stained due to this. One of the workers claimed Jeff would send someone out to clean it and to provide an estimate on the damage but that never happened. Myself and another person with me asked one of the movers if he was training, because the other mover was trying to explain to him what to do with the furniture. The worker replied "I don't work for the company, I work at the shipyard, I'm just making some extra money this weekend." The owner, Jeff, had me pay for the move upfront while scheduling in order to receive a receipt the day of the move. I did not receive the receipt that day. He claimed it was missing and somehow mailed it 6 months later but it was too late by then. The receipt was needed in order for me to be reimbursed by my employer for the move. Immediately after, I constantly contacted Jeff through calls and texts to rectify the situation but he ignored my attempts to reach him. I was charged $1400 for them to move one queen sized bedroom set and several boxes only. For that price, I expected professional movers. Jeff refused to work with me to get this justified. He said he would give me 0.60 per pound of the furniture damaged. However, they never weighed any furniture. He sent me a check for $200.00. I obtained the actual weight for each piece from the manufacturer and at 0.60 per pound, he actually owes me more than twice the $200.00 he mailed. DO NOT USE THIS COMPANY!!!! Try Harrison's Moving and Storage.

Great service, show up on time at 8:30, and handle everything with care. Ended up using two trucks and everything was moved into the new house before 5!

The four-man crew arrived right on time and got to work immediately. I believe the crew leader's name was Matt and he was fantastic as were all of the guys working with him. They started with all of the boxes on the second floor and moved quickly loading the truck. This was by far the smoothest move we have had. No furniture was damaged and everything went great. I would recommend this company to anyone. The price was never changed from what I was quoted when Jeff came over to give us our initial estimate.

Arrived on time, performed the move faster than estimated time, friendly movers

on time, very friendly

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It went very well, and the movers were very polite and respectful. That is not always true with movers so it was much appreciated. We gave the movers each a pretty big tip, and I have never done that before, so they were really good.

Showed up on time. Movers were quick and efficient, listened to requests.

It was a great experience. What stood out was how the guys came in. They were very professional and courteous. They took good care of our stuff. They weren't the cheapest quote we got so we felt very confident going with them.

unknown

Absolute Movers did an outstanding job. They showed up on time with a group of 6 very polite and very friendly movers and a supervisor. We walked them thru all of the furniture and they went straight to work. They moved a fully furnished 4 bedroom house including some very heavy pieces to the new house in 2 trips. All of the bedrooms in the new house are on the second and third floor so there was some very heavy lifting involved but they never slowed down or complained. In addition they also moved some items that weren't originally quoted. I would highly recommend this company to anyone that is looking for a professional moving company.

They were excellent! I had to change my move date and he was very accommodating.

We contacted Absolute about a month prior to our move.  We met with Rick a few days later as he worked his way through our home and gave us a fairly detailed review of his services and the cost.  We were moving a two family household (5 bedrooms, 2 car garage) about 40 miles south and we have a lot of large, heavy pieces.  We got three estimates for the move, and Absolute was the highest of all three.  What made us choose Absolute was Ricks suggesting doing the move in two days, which we thought was great.
Day one of the move a crew showed up on time and quickly loaded up the truck.  During this day a large dresser was dropped on the stairs and as a result there was damage to the furniture as well as the drywall.  The onsite crew leader immediately acknowledged the damage and informed the office.  The rest of the move was flawless.  Day two was smooth with no issues.
The crew was very nice both days, we had the same crew leader but different movers each day.  The guys got along very well and were very courteous. 
I was contacted a few weeks later about the repairs to the furniture and the wall.  The furniture repairman came out and took the dresser back to his shop and returned it three days later looking great.  He also repaired and painted the damaged drywall.
Do not hesitate to call Absolute for a top notch experience.

I called Absolute Moving for an estimate for a relatively short-noticed move (<3 weeks).  The owners, Jeff and Rick, both came to my house to assist with the estimate.  They were very professional and friendly.  I received an estimate for packing everything and moving that was VERY fair.  Packing day arrived and Mark, Brandon and Logan arrived.  I can't tell you how excellent they were - friendly, efficient, and professional (a word you'll hear a lot during this review).  They packed everything in 2 days (Thursday and Friday) and did a fantastic job.  Then the move - Monday arrived and we had to be out of the house by the end of the day...and it was raining all day.  I didn't think it was possible.  But Jimmy and his crew (John, Albert, and Rob) arrived and worked miracles.  Not only were they very careful with our stuff, but they did a great job keeping the house relatively clean while it rained outside.  By the end of the day, we had a cleaning crew, carpet cleaners and the movers all trying to avoid each other, and the Absolute Moving crew was fantastic!  They packed the final item as it completely filled the second truck and we made it out with 40 minutes to spare!  I was astonished.  2 days later we moved into the new house, and while the pace was more relaxed as the time crunch wasn?t the same, they still unpacked and assembled everything professionally in less than 10 hours.  Again ? amazing.  And as great as the packing crews were, Jimmy and his team were even better.  As retired Navy, I?ve moved more in my life than I?d care.  But my experience with Absolute Moving was simply the best experience possible.  Moving just sucks?but Absolute Moving made it as painless as possible.  THANK YOU Absolute Moving!!

unknown

Great! Thoughtful assessment and estimate, efficient scheduling, fast but careful move. Everyone associated the business was pleasant and professional. Everything arrived in perfect condition and the fellows unloading were wonderful about letting me try some of the larger pieces in different places - even though that meant they had to lift the piece(s) again! Very good experience and we'd recommend them highly.

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First of all, I was moving from a 5 bedroom single family home to a 3 bedroom condo. Second challenge 93 degree weather. Third challenge, I have extremely large, heavy furniture that had to fit in a intricate new space.  These guys were AWESOME!!!!  At first it looked like where I wanted my furniture to go would be impossible, they found a way. Even if it required temporarily taking down light covers, coordination of lifting/twisting with the whole team, or trying 4 or 5 different ways. They managed to do it.  I am grateful for this team of movers for allowing me to continue to enjoy furniture in my new home.

I hired Absolute Moving Company to move me from one 1,700 square foot condo to another of the same square footage in the same condo development.  The homes are approximately 2 minutes away from each other. The deal was for 3 men at $350 for the first two hours and $60 for each additional ½ hour.  The crew arrived on time but it went downhill from there.  The move took 11 hours and the cost was $1,490.  I had already packed up and moved to the new place myself, everything in the kitchen, the TVs, pictures on the walls, all of the decorations, all of the fragile items in the home and all of my clothes. All the crew had to move was my furniture and a few boxes.   Either the truck that the crew used was not large enough, or they did not pack it properly, because they had to make two trips between the houses. The crew also caused excessive damage to the homes and my furniture.  I have done 5 military moves with my husband since 2012 where the movers always packed out the whole house and moved the same heavy furniture and it never took 11 hours.  I do own a heavy armoire which has been moved in all 5 of our military moves without causing any damage to property.  I told the crew when they got to the house that the armoire was very heavy. The owners at  Absolute Moving Company are trying to blame all of the damage that was caused on the armoire and blaming the excessive length of time the move took, on the large furniture.
The crew let the armoire slip going down the stairs in the home that I was vacating and it created holes in the wall.  The crew did express to me, before even seeing the layout of the condo that I was moving into, that they may not be able to get it up to the second floor.  The guy who was the leader of the crew also told my friend and decorator, who was assisting me with the move, that because of the hard time they had with the armoire at the other house, and the damages they caused to the wall at that house, that he did not think they would be able to get it up the stairs in the new place. She then told him that if they were not going to take it up to the second floor, that they needed to leave it in the garage because there was no place for it to go on the first level. The moving crew then decided, on their own, that they would try to take it up the stairs in the new home.  At no time did my friend tell the movers "not to worry about the damages" and she never told them to "get the armoire in the house? as they are claiming.  
The company sent a contractor out to repair some of the damages made to the furniture by the movers, but have refused to repair or reimburse me for the damage to the walls in both homes, the rip in my carpet at the new home and scratches made to the hardwood floors at my new home. I had the damage to the walls at both houses repaired before the guy came out to inspect the damage.  It needed to be done promptly so that the property managers could do the walk-out inspection of the home that I vacated. They also broke a glass door in my china cabinet which I replaced.
In my initial phone call with the owner, Jeff, I had described the furniture that was to be moved, and he said that 3 men could do the job. Three experienced people could have handled the job. It's not my fault that they sent an inexperienced team who did not know how to handle the large furniture, or how to pack the truck so that they would not have to make two trips. An example of their inexperience is, when one of the movers arrived at the new home, he walked in carrying one empty suitcase and asked ?where should this go??
 
I?ve followed up with the owners twice over the last two weeks about how they were going to resolve the other issues.  I have yet to receive a response.  They definitely do not deserve the "A" rating that is shown on Angie's List.