Best sump pump installation pros near Catharpin, VA

"When we purchased our home, we learned that the previous owners had Mermaid Water install a water treatment and purification system, as well as the hot water heater. We have never had a home with well/septic or treatment/purification system. We have had Mermaid Water come out on several occasions and each time the technicians have been extremely knowledgeable and friendly and conscientious. They have taken time to not only service our home but they have freely shared their knowledge with us and helped us better understand how the water works in our home. We always feel like we got the value for our money and then some! Brent, Matchett, Jay...have all been incredibly helpful and friendly! The few questions/concerns we've had (mostly due to our ignorance), they have always been willing to follow-up and resolve and resolution has been 110%. Also, they have an amazing customer service approach with their scheduling and notifications and immediate appointments scheduled--you always know who and when they will be at your home, and we love this extra touch!! Thank you Mermaid Water! We HIGHLY recommend!"

"Excellent job. EA Plumbing answered the phone on a Sunday and immediately came out since it was an emergency. They were able to get a new pump and were there first thing Monday morning to install the pump and get things back in order.Excellent customer service. Stayed on budget that as estimated for the job. I recommend them highly."

"I forgot to do this review but am glad I did because I am two years out having waterproofing services by this company. The drain and sump pump recommended by Robert Ellis is absolutely worth it. I no longer am anxious about weather forecasts because of the work done. Robert evaluated my home, gave me options and soft recommendations then allowed me space to make the best long term decision. Completely satisfied and would recommend."

"My sump pump was starting to fail. Shane was able to confirm the problem and replace the sump pump. From initial call to replacement was one day. Excellent service! After work was complete, everything was cleaned up. Overall, professional service and efficient billing/invoicing/etc. I highly recommend DB. This is the second time I have used DB and both times have been great."

"The technicians were friendly and knowledgeable. The end product was excellent. The office was professional (mostly). The price seemed fair, but I would venture a guess that I could find cheaper, but I wanted a quality installation. I can confirm I found competition that was much more expensive. The only issue I had was scheduling both the quote and the work. In this case we needed both an electrician and plumbers complicating the situation. We scheduled both disciplines to quote on the same day. The electrician missed the window and had to come the next day. For the work to be performed, we again scheduled for a single day process but due to illness apparently had to reschedule for the following day. At that point, I complained to the office due to the inconvenience of taking 4 days out of the office for a 2 day job, looking for a little price reduction. The office manager I spoke to was more interested in defending their position than seeing my side. In the end he granted me a $50 online coupon, reduction yes, but I'm not sure why I wouldn't have been entitled to that regardless. Honestly, in the end I was happy and would hire again due to the quality of work, reasonable price and professionalism in general. They would have received high marks across the board if it wasn't for the scheduling issues. I hope that was just bad coincidence."

"Fine. I could’n get the old parts out which is why I called in a professional. They gave me a flat rate for the install in advance and that is what the job cost."

"Excellent service from start to finish. The plumber was meticulous in their work and made sure I understood each step of the process. Honest, clear, and reliable—definitely recommend to others!"

"Fantastic company. We had a water heater installed. The installer was fantastic. He was on time, professional and extremely knowledgeable. We will use them again. If I could give them 10 stars I would.."

"Expected Snell to be one of the higher bids, based on all of the good things I head heard/read. They came back with very competitive pricing for Lennox gas furnace and air conditioning systems which they installed quickly and professionally. Great experience."

"The installer had some problems reading the order, but did reapply after checking with the manager."