Get matched with top gutter repair and replacement pros in Buena Vista, VA

"Perfect. I enjoyed getting to sit in the storm shelters at their showroom to help with size selection. After signing up for the install, they connect you to an online portal to manage the contract and to update building permit number, etc. Installation was prompt and clean."

"We could not be happier with the service and the quality of the work from Valley Roofing.  Our home is 5000 Sf and 120' long.  It was an old country store for many years and had presented numerous challenges to say the least.  Lowell's thorough inspection and assessment of the job allowed him to recommend products that best fit our requirements for vinyl siding, gutters, decking, handrails and sun tunnels.  He explained the pros and cons of different products and advised us on what would work best.  Jeff and Joe the siding crew are perfectionists to say the least.  Their attention to detail, workmanship and ability to solve a multitude of challenges involving vinyl and metal trim on an old house that has 5 additions was outstanding.  The project managers and installation crews for the decking, handrails, gutters and sun tunnels were excellent. All the work was performed on time and crews always kept us up to date on progress.  The recommendations I received by all the crews throughout the job to give us the best job possible were always on the mark and resulted in a beautiful home.  As our home is on a main road we receive compliments all the time from people in town on how amazing the house looks and have had people knock on the door to ask us about the job and who did the work. Other contractors working on the house are very impressed with the work and ask "Who did this work?  It is excellent."  I tell them "Valley Roofing" and show them all the amazing work they did and the creativity they brought to the job to solve the challenges on this older home.  I highly recommend Valley Roofing."

"Very impressed by Brothers that just do Gutters. Professional, organized and friendly. They went above and beyond throughout the whole process. The new gutter guards look great and will save us time and money in the future. Highly recommend!"

"Terrible customer service experience over a job that took twice as long as originally planned. I left messages for weeks and weeks for management to call me back. When I finally did get a manager on the phone they were argumentative and unapologetic about my frustrations. It seems like this company has too many customers and not enough staff to serve them. Very disappointing-- especially for a local company."

"Very poor organization. they utilized sub-contractors for the entire project and and when problems arose (siding falling off / siding installed over attic vent / they were to wrap the house w/ Tyvek (which I paid extra for) they did not do the entire house / ordered alum-deck rails and they installed PVC (have to have them remove the PVC and install what was detailed in the contract / roof ridge cap blew off and it was not storm related (the tek-screws they used were not long enough to penetrate the wood - I had to have another contractor review and advise on correction methods).....................I just moved into the area and did not know any GC's and thought this firm was professional - my $50+ thousand dollar MISTAKE."

"They called me as soon as they opened the next day, did a great job and I've used them before."

"The most important part of the rating is that their employee stole from me. I have it on security cameras and shared with the project managers and one of the owners. The company did nothing to fix the situation and that person still works for the company. The project started second week of July for a 3 to 4 day job according to them, they finally finished the first week of November. The material was delivered 5 days before they started which is good but they spread it across my front lawn and killed my grass. The crew that removed the old roof had chipped paint off my house and practically destroyed my leaf guard gutters. They left a mess around the house and did a poor job of clean up. I have placed numerous call to several employees with little or no communication. All we got were excuses about why things were taking so long. I was promised constant comunication from the project manager and I got nothing. Our project was passed from person to person because noone cared enough to do what was right. The owner even expressed to me that his roofing crews did not pay attention to details while working. They used caulk to seal screws that did not bite down and did not tell a supervisor. This would not of lasted as long as the guarantee on the washers of the screws. The sad part is that I am the one who noticed all of their mistakes. The roof was installed in such a way that rain water was not going to a gutter and was all running of by the foundation. It took 4 attempts and over 3 months to fix correctly. The gutter crew replaced a 30ft section but it took them 4 days to complete and it was still not right. We had to have someone else come out to fix it. The owner did express that due to all of the issues with this project he would give me a discount. After asking about the final bill to several others we got an invoice with no discount. I have tried to contact the owner several times and I get no response. The best part of the entire company was the sales rep Ben. He cared more about the project, the customers and the business than the owners do. If this company was the last one of its kind in the world you should ask to deal with him."

"Ordered and paid for custom awning that was to take 5 weeks. Its now been 16 weeks and still waiting. Owner is at best noncommunicable and at worst, rude. I'm now wondering if this is a scam and not a real business."