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Sentry Exteriors

Founded 1994 • With Angi since November 2010

4.0

(28) Verified Reviews

Description

Sentry Exteriors is recognized as a Virginia Class A Contractor. We offer the most reliable products on the market, to ensure the highest quality. Our professional and qualified representatives will walk you through our personal and convenient Free Easy Estimate Service. Our 20 years of experience combined with our 10-Year Workmanship Guarantee is why you can trust Sentry Exteriors to deliver Dependable. Quality. Guaranteed....

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Verified Reviews

A few reviews for this pro...
1.0

05/21/2019

Project was only a 900 sq foot garage. They promised work would be done in 2 to 3 weeks. It was 6 weeks before started and 7 weeks before compleyed. The estimator promised plywood but sent OSB and he ordered the wrong color shingles. Company was only pro active to give quote and ask for payment. I had to press the issue to get materials delivered and work scheduled. After I told them it was taking...

Description of Work
Asphalt Shingle Roof Onstalation

Category gutter repair,roofing

1.0

08/16/2017

I would look elsewhere for roofing services. Sentry Exteriors provided roofing construction for several new homes in my neighborhood and a few of the roofs experienced leaks due to faulty construction. They've fixed some of the homes but didn't stand behind their work for my roof. Their customer service people were polite but it took me three calls before I actually got a return call to schedule s...

Description of Work
My front porch ceiling was damaged due to A leak in my roof, which was built by Sentry Exteriors.

Category roofing

1.0

01/18/2016

I purchased the Inspection on October 6 and they sent someone out later that week. When the salesman, Jim, arrived he said he usually works on $100,000 metal roofing contracts and he had no idea what to do with the Angie's list "Big Deal" certificate I presented. He told me that the repairs would most likely not be more than a few hundred dollars but that he'd need to send someone out to look at t...

Description of Work
They were supposed to perform a "roof tune-up" and inspection which I purchased a an Angie's List "Big Deal".

Category gutter repair

Service Provider Response

We deeply apologize for any concerns you have had related to the work we have performed for you. It was never our intention to offer any form of poor quality, responsiveness, or professionalism in regards to the labor that you were in need of. We have read over your review, and as mentioned before want to apologize. The representative that you communicated with was new to our company and was not p...
5.0

10/29/2015

Very fast only took 2 hours to rip the old and install the new. Gutters look great.

Description of Work
Replaced gutters

Category gutter repair,roofing

Service Provider Response

We are so thrilled that you love your new gutters! Thank you so much for your positive feedback! We so appreciate you writing a review for us on Angie's List. Thanks again!
2.0

10/13/2015

He walked around the roof and took pictures and I could not tell from the pictures that he showed me what work needed to be done.Chris talked on the phone a lot while on the roof. He then stated that there were exposed nails that needed to be sealed. I expressed to him that was not my worry, my worry was with the chimney and how I needed repair on that and the bathroom pipe. He then stated that he...

Description of Work
an incomplete roof inspection per special offer with $100 Repair Credit towards work to be done!

Category roofing

Service Provider Response

We are truly sorry to hear that your experience during the estimation process was not satisfactory. At Sentry Exteriors, we pride ourselves in delivering a top-notch product to our clients along with superior customer service. We will be more than happy to come back out and do a small caulking job around the chimney for you. However, this will not come with a warranty. At this point, we do recomme...

    Services Offered

    Gutter Installation, Gutter Guards, Roofing, Siding, Windows, Decking, Doors and Remodeling.

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    Yes