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"Jim is outstanding in customer service. He kept in touch and advised me of the status of the process every step of the way. The crew was fast, efficient and friendly. They cleaned up everything and were careful not to damage my shrubs etc. I met Jim's partner, Rob and he was just as nice and professional as Jim was. I even met their new guy Jacob and enjoyed chatting with him as well. If you are looking for a company that you can trust; who is professional, knowledgeable, and treats you like family then look no further than VBR Roofing!"

"The most important part of the rating is that their employee stole from me. I have it on security cameras and shared with the project managers and one of the owners. The company did nothing to fix the situation and that person still works for the company. The project started second week of July for a 3 to 4 day job according to them, they finally finished the first week of November. The material was delivered 5 days before they started which is good but they spread it across my front lawn and killed my grass. The crew that removed the old roof had chipped paint off my house and practically destroyed my leaf guard gutters. They left a mess around the house and did a poor job of clean up. I have placed numerous call to several employees with little or no communication. All we got were excuses about why things were taking so long. I was promised constant comunication from the project manager and I got nothing. Our project was passed from person to person because noone cared enough to do what was right. The owner even expressed to me that his roofing crews did not pay attention to details while working. They used caulk to seal screws that did not bite down and did not tell a supervisor. This would not of lasted as long as the guarantee on the washers of the screws. The sad part is that I am the one who noticed all of their mistakes. The roof was installed in such a way that rain water was not going to a gutter and was all running of by the foundation. It took 4 attempts and over 3 months to fix correctly. The gutter crew replaced a 30ft section but it took them 4 days to complete and it was still not right. We had to have someone else come out to fix it. The owner did express that due to all of the issues with this project he would give me a discount. After asking about the final bill to several others we got an invoice with no discount. I have tried to contact the owner several times and I get no response. The best part of the entire company was the sales rep Ben. He cared more about the project, the customers and the business than the owners do. If this company was the last one of its kind in the world you should ask to deal with him."

"JUAN VASQUEZ the Owner of MGD Custom Painting, LLC is a FRAUD, LIAR, and THIEF. I contracted Juan to do some repairs at my residence in Aug 2023. He requested and received $2,500 as deposit before he was scheduled to begin work the following week. He never showed up. When I asked him why he said he had problems with his work vehicle. The next week he said he was out of town. The next week he was working on another project. Etc. Eventually when I asked for him to return my deposit until he is ready to do the work, he had another string of excuses of why he couldn’t pay or empty promises of when he said he would pay. Now, 5 months later he has yet to return my money and has done NO work. JUAN VASQUEZ is a smooth talker and polite, but a complete FRAUD that should not be trusted."

"We hired Brian to finish our basement. Do NOT hire Brian for drywall or painting. Yes, his prices are good, but you get what you pay for. Do not expect a finished, quality job. We had him go over problem areas once and we did not see much improvement. At the end, you could see paint strokes everywhere, gaps in the drywall, tape lines, paint drips, wall paint on the ceiling and ceiling paint on the walls, uneven walls, paint on hardware and the floor, cracks, not all areas that needed caulking were caulked, areas that were not sanded enough, and long cracks/buckling going across the ceiling where it should have been staggered instead of square hung across a large area. He said the whole job would take 3-4 weeks and we did not believe this. It ended up taking 3 months. He rushed at the end and did not check over his work. He told us he was assuming we would add the final coat of paint... He did one coat of paint (mixed with primer) on new drywall. Every painter we asked afterwards said it is standard to do at least three coats on new drywall. One of primer and 2 coats of paint. At first, he said he stood by his work. My husband got him to admit he rushed at the end and there were many problem areas. He offered to come on his free time to try to repair and add another coat of paint, but we were not confident in his abilities. All painters who gave us quotes said it was the worst job they have seen. The company we ended up hiring said it was the most extensive repair job they had ever done. Do not listen to Brian's advice on obtaining a building permit and do not expect him to know everything that is required by code. Brian is skilled in some areas, but his attention to detail is very much lacking and he will cut corners."