Get matched with top small appliance repair technicians in Berryville, VA

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive. "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"After a very thorough discussion of the cost to repair, I decided not to repair. However, the salesman had a machine on sale that cost the same as the estimated repair costs. There was no pressure and all questions were answered. So I bought a new machine."

"According to plan."

"My wife and I are incredibly satisfied with our renovated home. From the design work done by Dave at NRG to very efficiently use our limited space, to the on-schedule completion of the work to facilitate our tight move-out/move-in schedule, to the outstanding punch list finishing work the NRG team did to make the minor repairs involved in every home project, to NRG's doggedness and determination to make sure we are satisfied all the way to the finish line--we really couldn't ask for a better home renovation experience. Even after unexpected but essential change orders like a new roof and sistered first floor joists, and the inclusion of the unanticipated desires like the purchase and installation of the basement Murphy bed, NRG's original price estimate was within a couple percent of the final total, which really says something about the effort and quality Dave and the NRG team put into their work, their professionalism, and their determination to get it right. My wife and I got everything we wanted at the price NRG quoted, which was right smack in the middle of the five bids we received and was quite fair and reasonable. NRG's commitment to stand by their work has given me great peace of mind. We have had minor hiccups since moving back in, each of which has been successfully and quickly resolved, and whenever something unexpected occurs, I remember and rest on Dave's assurance: "If there's an issue, we'll fix it. We stand by our work." That's exactly what Dave and NRG have done. Dave is not just a general contractor, he also serves as a counselor and mentor throughout the renovation process whom you can trust."

"Paul, the owner of Master Appliance Service, has been repairing appliances for thirty years. I hired him because of his high Angie's List and Washington Consumer Checkbook rating and was not disappointed. I also avoided the Whirlpool contract repair company that doesn't appear on Angies List but was one of the worst companies rated by Checkbook. He carefully assessed potential causes of the oven problem we were having and figured out we needed to replace a control board. Having done the diagnosis in the morning, he secured the part from the distributor and returned in the afternoon to do the install. Terrific service provided by a personable service provider. Glad to have him to turn to in the event of other major appliance problems."

"Our icemaker stopped working a few of years ago on our then 16-year-old Maytag refrigerator. We decided to live without the icemaker thinking the refrigerator would probably reach its end of life soon thereafter, and we would be needing to buy a new refrigerator. Boy, were we wrong! The fridge is almost 19 years old now, and everything EXCEPT the icemaker is still running great. So, we called Salty Air Applicance. The technician (Doug) came out right away, installed a new icemaker, and we now have ice again. And the price was way less than we thought it would be. We should have called Doug 3 years ago! We will never make that mistake again. Doug was delightful to meet, professional, knowledgeable, and had the new icemaker installed within 30 minutes. We were extremely with Salty Air Appliance Repair, and highly recommend this company to anyone in need of appliance repair."