Specializing in Subzero, Wolf, Viking, Miele, Asko, Dacor, DCS, Bosch/Thermador, Scotsman, Uline, Fisher&Paykel and more. Serving you in the Northern Virginia area! www.repair99.com
Business highlights
25 years of trusted experience
Services we offer
Appliance Repair: All kitchen and laundry home appliances. Now offering dryer vent cleaning!
Our icemaker stopped working a few of years ago on our then 16-year-old Maytag refrigerator. We decided to live without the icemaker thinking the refrigerator would probably reach its end of life soon thereafter, and we would be needing to buy a new refrigerator. Boy, were we wrong! The fridge is almost 19 years old now, and everything EXCEPT the icemaker is still running great. So, we called Salty Air Applicance. The technician (Doug) came out right away, installed a new icemaker, and we now have ice again. And the price was way less than we thought it would be. We should have called Doug 3 years ago! We will never make that mistake again. Doug was delightful to meet, professional, knowledgeable, and had the new icemaker installed within 30 minutes. We were extremely with Salty Air Appliance Repair, and highly recommend this company to anyone in need of appliance repair.
Description of Work: Installed new icemaker in our refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindi O.
04/2019
5.0
appliance repair
+ -1 more
As you can see by my previous reviews, I always call Repair99 when I need someone to look at my appliances as they provide quality work, are quick to respond, always professional, and will give you an honest evaluation of the situation. My 13 year old dryer was making noises off-and-on and called I Repair99 to come and take a look to see if it was something easy to repair. The maintenance tech took a thorough look at the dryer and let me know it would require parts that would cost approximately $395 and he recommended that I purchase a new dryer due to the age and unknowns once the new parts were installed. He told me I should be able to wait until the big sales during the upcoming holiday sales. That is why I call them as I can trust they will provide an honest opinion!
Description of Work: Dryer Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Bill J.
08/2018
5.0
appliance repair
+ -1 more
With the help of Mark and the Repair99 Techs and photos of the broken dryer parts, the correct replacement parts were ordered for the repair. Then Tech Marcus did his magic and within 30 minutes had the dryer back up and running like new again! Will use Repair99 again for sure!
Description of Work: Repair a Whirlpool electric dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Mark G.
05/2018
5.0
appliance repair
+ -1 more
When I scheduled the repair, I described what the dryer was doing (not tumbling). The repairman arrived the next day with the right part and repaired it quickly. Cleaned up after his work. I'd hire them again, in a heartbeat.
Description of Work: Repair inoperative dryer
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindi O.
06/2017
5.0
appliance repair
+ -1 more
Great service and response. Sent email to the company the night before service was provided explaining the issue and they responded via email the same evening with a probable diagnostic and fix action. Called them the next morning and they were able to come to the house and repair the oven the same day. Technician also took the time to explain what was happening with another issue we were having with a top burner and provided an estimate if we wanted to also have that issue repaired. We will be calling them again when we're ready to fix the burner. Thanks for the great service!
Description of Work: Repair gas oven that had problems igniting when turning on
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$233
Brian D.
03/2017
5.0
appliance repair
+ -1 more
The technician arrived promptly and was very pleasant. After some initial troubleshooting, he was able to isolate the problem, but not able to immediately solve it. I was very impressed that he made a call to an associate and got the answer quickly (so I did not need a 2nd service call). With the insight into the GE simmer burner, he was able to make the necessary repair in a few minutes. He did not try to "sell" any unnecessary parts or extra service. We will definitely use Repair99 in the future.
Description of Work: Needed a repair to our GE Range.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karyn K.
01/2017
5.0
appliance repair
+ -1 more
Mr. Gavin, was professional and patient. We had more than one issue on this machine, several parts needed to be replaced including the computer inside the dishwasher. I would highly recommend Mr. Gavin, he followed up with phone calls and emails to make sure it was still working and I am happy to say it is.
Description of Work: Kitchen Aid Dishwasher repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
David N.
12/2016
5.0
appliance repair
+ -1 more
Doug arrived on time and was very friendly and professional. Repair 99 worked with me via email in advance to diagnose the problem after I had done some of my own research to determine what was wrong. Based on that, Doug had the right relay control board with him when he arrived. After pulling the oven out of the cabinet, he was able to quickly confirm the diagnosis and then he removed and replaced the relay board with the new part. The oven was working and reinstalled within one hour. I will definitely hire Repair 99 again.
Description of Work: Diagnose and repair a Dacor double oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$535
Bob S.
11/2016
5.0
appliance repair
+ -1 more
Great. Quickly diagnosed and solved the problem with my Advantium oven.
Description of Work: Great job. Very easy to work with and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don F.
09/2016
4.0
appliance repair
+ -1 more
They were on time.
Description of Work: I got a dishwasher repaired.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$225
Jane C.
09/2016
5.0
appliance repair
+ -1 more
I had used the same repairman at Repair99 previously and have always found him to be very helpful in explaining what the problem was and what needed to be done. He had to order a new part so had to come back again. Repaired my stove which had been damaged by tile installers. And even though it wasn't on his list of requested services, when I asked, he checked my microwave and found a crack in the magnetron which was throwing out dangerous microwaves. Was honest it saying he could fix it for x$, but that it would be cheaper to buy a new microwave which I did. $159 for repairing the refrigerator; and $458 for replacing the computerized electrical panel on my stove. I will continue to use Repair99 and ask for him again.
Description of Work: Repairs to refrigerator's interior water dispenser and a week after needed repairs to my ice maker. Also needed repairs to stove and asked when he was here about changing light bulb in the microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Joe K.
03/2016
5.0
appliance repair
+ -1 more
Very polite and professional when answering the phone and arranging a time. Dryer was making a loud thumping sound. Arrived on time, fixed the problem and took the time to explain what was causing the noise. Found on Angie's List and will definitely use again (if needed).
Description of Work: Repaired an electric clothes dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cathy M.
10/2014
5.0
appliance repair
+ -1 more
After the service company recommended by the manufacturer canceled the morning they were scheduled to repair our refrigerator, we contacted Repair 99. We were able to get an appointment the next day. Doug arrived on time and knew what was wrong with our refrigerator just by my description of the "symptoms" we had noticed! He had the part on his truck and was able to complete the repair in less than an hour and restore water and ice to our refrigerator. The service call and hourly labor rate was significantly lower than the manufacturer's service provider. I would highly recommend Repair 99!
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$243
Tyhler L.
06/2014
5.0
appliance repair
+ -1 more
Doug was very responsive with calls and emails. We quickly set up a time for him to come out and get the job done. The day before he came out, I threw in an additional task for him (the light on our oven timer is out) and he didn't flinch. He said he would look at both issues, even though I had only discussed one problem with him previously. On the day of service, he arrived on time and gave us pricing before he did any work. We decided to hold off on fixing the oven timer light as the Thermador part was too expensive. Doug didn't try to push that work on us at all, which I appreciated. He quickly and successfully fixed our refrigerator door. We couldn't be happier!
Description of Work: The handle on our Thermador refrigerator was loose and would soon fall off. We contacted several different appliance repair people as well as handymen and none were able to take on this job. Apparently it's more involved than one would think as the screws are within the lining of the refrigerator. Doug handled the repair beautifully and perfectly! He was amazing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cindi O.
03/2014
5.0
appliance repair
+ -1 more
The response and work was outstanding. Repair99 was able to tell us the issue when we called and described what was happening and that they would be able to take care of it. We set up an appointment at our earliest convenience and he was on time and fixed the issue. We would not hesitate to call them again if we have any issues with the appliances in our house.
Description of Work: French door fridge drain was frozen. The technician removed the "Duck Bill" tube cap and defrost evaporator drain and pan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Grace T.
01/2014
5.0
appliance repair
+ -1 more
Melvin replaced the heating element in our dryer. He also gave us tips on how to do routine maintenance to avoid future problems. Before contacting Repair99, I checked their web page. I was greatly impressed that they listed things that I could do before calling them to avoid an unncessary service call. Repair99 came recommended by a neighbor. I would happily recommend them to other friends and neighbors.
Description of Work: Melvin Pender of Repair 99 repaired our dryer, which wouldn't warm up. He showed us the build-up of lint around the machine's motor, which could have caught fire.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Terry J.
09/2013
5.0
appliance repair
+ -1 more
Doug from Repair 99 was very helpful. From our initial phone conversation, he was able to figure out what part was need to fix my Fisher and Paykel dishwasher. He ordered the part and kept in communication with me about the status. Once he had the part a few days later, we scheduled the repair for the following day. Doug called in the morning to re-confirm the appointment and showed up promptly. He fixed the dishwasher and was also extremely helpful with another appliance issue I was having. Doug worked very efficiently and had all of the repairs made in less than half an hour. I was very happy with the service and would definitely use Repair 99 again. I would highly recommend them.
Description of Work: Repaired Fisher & Paykel dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Kathryn C.
02/2013
5.0
appliance repair, small appliance repair
+ 0 more
Doug came out the same day I placed a call. He diagnosed the problem, ordered the parts, and completed the repair within the week. I highly recommend him.
Description of Work: Dacor oven repair
Rating Category
Rating out of 5
Yes, I recommend this pro
$600
John T.
11/2012
5.0
appliance repair
+ -1 more
I have an Asko washer and Dryer. When I described to Doug the issue that I was having with the washing machine, he immediately and correctly diagnosed the problem and solution. He showed up on time. Did his job quickly and efficiently, and was very friendly. I will use him for any appliance problems that I have in the future.
Description of Work: Replaced the triple water valve in my Asko W700 washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kim D.
10/2012
4.0
appliance repair
+ -1 more
We had the company come to a**** and repair our Bosch washer. I had done some online research to determine what the likely problem was and he confirmed it. He offered to order the part for us and we could do the install ourselves (to save money). We agreed to do so. In moving the washer back into place, he accidentally broke the outer plexiglass window for the door. He could not get the replacement part that day and had to order it. No problem. The washer was still functional. When he returned, the part was not the correct part (not an error on his part - but with the Bosch people). At last, he returned with the correct part. It was quickly installed. The only exception was that the frame of the door that held the plexiglass was not properly 'clicked' back onto the door itself. This was quickly fixed by my husband upon noticing. The repairman was prompt, courteous and generally thorough. I think he was more ticked at himself for breaking the door in the first place and then not having the right part (necessitating another return trip). He only charged us for the initial service fee. We would use him again.
Description of Work: Our Bosch washer was not rinsing the fabric softener into the basin.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Amy D.
10/2012
5.0
appliance repair
+ -1 more
Great experience, completely satisfied.
Description of Work: I had a great experience with this company -- my washer was leaking, and the retailer recommended Repair 99. They were very responsive in setting up a date to stop by, and when they arrived, they quickly diagnosed the problem and fixed it without me having to pay anything but the service fee ($65). I would 100% use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
elnita L.
08/2012
5.0
appliance repair
+ -1 more
I thought my dryer was feeling too hot to my touch on the top; in order to put my mind at ease I called Repair 99; he responded quickly to my call, came out the next day; took the time to check my dryer thoroughly; showed my how the "insides" worked relating to the heating element, etc. Could not find anything wrong. Would recommend this company.t
Description of Work: checked my dryer -- ran through cycled thermostat - checked vent tube & pipe leaving house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
ROBERT H.
03/2012
5.0
appliance repair
+ -1 more
He thought the heater needed repaired because the freezer wasn't freezing. He only charged me a service call and advised us just to get a new refrigerator. I was relieved by his honesty in that he was not trying to overcharge us.
Description of Work: He came out to repair my 10 year old refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Lisa E.
11/2011
5.0
appliance repair, small appliance repair
+ 0 more
It was great of Doug to offer a recommendation for someone else to do the work, and I greatly appreciated his professionalism. I will definitely go back to him if/when I need the washer or either of my Bosch appliances serviced.
Description of Work: The water valve in my Asko washer failed, and water continued to fill/drain into the machine without ever moving into a wash cycle. The valve for the water cutoff can't be reached without moving both the washer and dryer, so I was desperate to get someone in to repair ASAP. I called Doug on the Friday after Thanksgiving, and despite the fact he was out-of-state for the holiday, he tried to provide suggestions over the phone -- and when none of those worked he was gracious enough to recommend someone else to perform the work. His reference turned out to be fabulous and my washer was fixed that day.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Michele O.
09/2011
5.0
appliance repair, small appliance repair
+ 0 more
As a Property Management company, we recently began using Repair 99 (Doug) for diagnosing and repair of appliances in the homes that we manage. Doug has responded to approximately 8 service requests in the past 6 months. He is knowledgeable, professional, prompt, and offers very reasonable rates. He typically walks us through the options and costs or repairing versus replacing any of the appliances that he diagnoses. We are happy with his services and will continue to use him.
Description of Work: Repair 99 has performed several repairs for our Property Management company, they include diagnosing are repairing problems with disposals, dishwashers, and refrigerators.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning
FAQ
Salty Air Appliance Repair is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Salty Air Appliance Repair accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, Salty Air Appliance Repair does not offer free project estimates.
No, Salty Air Appliance Repair does not offer eco-friendly accreditations.
No, Salty Air Appliance Repair does not offer a senior discount.
No, Salty Air Appliance Repair does not offer emergency services.
No, Salty Air Appliance Repair does not offer warranties.
Salty Air Appliance Repair offers the following services: Appliance Repair: All kitchen and laundry home appliances. Now offering dryer vent cleaning!