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The contractor removed all bath floor approx 20 sq ft. He spent more than four hours laying subfloor with difficulty stopping toilet leak. He had business w/his son and left saying he’d return to finish openings under toilet and threshold. I text him to verify completing job June 3rd; he never...

I couldnâ t have asked for a more professional, prompt or polite service man than Aaron. He promptly fixed my toilet issue with expert skill and knowledge. He was a delight in every way. I am very thankful that we choose Benjamin Franklin Plumbing when we remodeled our home. They installed a...

We repaired the floor under an old toilet. I would have liked the floor to be more level . It just did not work out that way.

Write down everything that is said and keep notes on what was told. Was given a month in advance notice of remodel date, owner was completely unorganized. We were to have a tile guy come in and a plumber, those were booked by the owner last minute. You'd figure that with the month notice,...

The technician, Terry, was professional and polite. He took care of the situation and left the toilet area looking better than it did when my daughter purchased the house. We will definitely use Ernie's Plumbing again, but hopefully they will not be needed any time soon.

I contacted another plumber. he confirmed that what the very young serviceman suggested would have been totally unnecessary. the problem was with a separated pipe at the septic tank (discovered by snaking from the washer site- and not via removed toilet). my guy probed and found the line, dug...

We had a bad odor in the bathroom. They diagnosed and fixed the broken seal on toilet.

They had two gentlemen out to fix it - one came first and the work was a little more than his expertise so they called another to repair and it went well. <br /> <br /> I had two issues and they addressed the one (the leak) and missed the one that the toilet kept running sometimes.  Took me a...

We asked S&A to start a small project, an RV fence damaged in a windstorm. They completed the work on time and within our budget. Great quality. We then added another project - a 10x8 deck on the back of our home which was dilapidated. They completed the work per our specifications and even made...

After long term absence of usage of a bathroom, a new toilet and tub had been installed. After a couple weeks of usage, raw sewage started backing up into the tub. The technician, Bill, arrived within an hour of the initial phone call. He scoped the line, found the blockage and cleaned the line...