Get matched with top sewer line repair pros in Richmond, TX

"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Thanks for 18 years of ensuring that I have the best quality water possible coming into my homes. I highly recommend Primary Solutions!"

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"Arrived in the small window of time just as they promised. Was able to keep my schedule for the entire day. Great job at a decent price! Will be getting my business again. Very impressed!"

"Frank worked with me on deciding the right materials and fully explained costs, warranty, etc., for my shower. I am extremely pleased. Great crew. I couldn't be happier. I would highly recommend Frank and his team to anyone!"

"I had a deeply disappointing experience with this company during a recent remodeling project at my parents' home. While some aspects of the work were satisfactory, several significant issues remain unresolved: Poor Quality and Incomplete Work: Many areas were left unfinished or poorly executed, despite multiple walkthroughs and follow-up communications. Unprofessional Behavior: The team brought children to the job site without approval, disrupting the work environment. Lack of Cleanup: Dust and debris were left throughout our home after the work was "completed." Missing Documentation: We’ve repeatedly requested an itemized receipt and proof of worker licenses, but these have not been provided. They turned off our gas on a Friday and refused to come back to turn it on until Monday. We notified them of this on a Friday, and it should have been rectified. Terrible Communication: Emails, texts, and calls have gone unanswered, leaving us frustrated and without resolution. Additionally, we were bullied into signing off on completion of work (by Sapir) with the promise they would return to complete the issues that were pointed out. They never returned or communicated further with us despite reaching out on various occasions. I cannot recommend this company due to their lack of professionalism, poor communication, and failure to meet basic standards of quality and accountability."

"These guys were total pros. James answered all my question while on the phone setting up appt. When the guys showed up, they got right to work. Eric was was very knowledgeable, explaining things to me when I asked. Professionals and a reasonable price. You can't ask for more than that. Definitely recommend this company!"

"I am so glad that I have found a reliable company to depend on for repairs! Al was here early in the arrival window, has great communication skills, is patient, and does thorough work. He explained everything as he was doing it. I will definitely recommend Al and Megafix to friends and family"

"Too pricey to just unclog a toilet. Took 30 secs. "