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Primary Solutions Consulting

4.8

(28) Verified Reviews

Founded 1994 • With Angi since August 2011

Business Highlights

Veteran Owned & OperatedVeteran Owned & Operated
Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask
Licensed
Trade License Number
WT0005204
Trade License Locale
TX
Trade License Authority
Texas: Environment
Trade License Expiration
12/10/2023
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
10:00 AM - 10:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM

Company Contact

12310 Pine Glen Ln

Cypress, TX 77429

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
Before & After

Before & After

water softeners202077494
We are called almost every day by customers with water softener problems. Many of them are removed and discarded. These are just really junk systems, but they are installed with no sense of pride or integrity so here I will show you the results. Of course the nice neat, straight, quality install is my finished work. The shady looking crooked ones are the before pictures.

Description

Licensed Water Treatment Specialist with over 20 years of experience. Primary Solutions Consulting services Houston and the surrounding areas by offering Softening Equipment Supplier, Filters, System, Softeners. water softener repair and service and sales. water filters and purifiers. Cost is determined by the job....

Verified Reviews

4.8

(28) Verified Reviews

Ratings Distribution

5

25

4

0

3

2

2

0

1

1

Rating Details

Price

4.7

Professionalism

4.7

Punctuality

4.9

Quality

4.8

Responsiveness

4.9

Read reviews by category

water softeners (28)plumbers (3)drain cleaning (1)
Showing 1-10 of 28 reviews
5.0

03/02/2021

Professionally managed. quick turnaround and good product. Unlike most installers I know Wayne will be there when I need him for support.

Description of Work
Replacement of water softener

Category water softeners

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/01/2021

5.0

02/25/2021

Arrived on time and helped us save money on our water bill.

Description of Work
Water Filtration and Softening

Category water softeners

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/01/2021

5.0

02/25/2021

Awesome! Wayne came the day I called him and was able to male the repairs that day! Very knowledgeable and professional!

Description of Work
Fix cracked pipe on water softener

Category water softeners

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/26/2021

5.0

02/18/2021

I heard about primary solutions consulting /Mr. Wayne through a recommendation by my coworker. Mr Wayne is very knowledgeable and very informative. He guided me through my decision making on what to buy very diligently because I don't know anything about water softening and reverse osmosis. The installation was very smooth. Jace did a great job showing me and explaining everything I needed to know...

Description of Work
Water softener, reverse osmosis, water knowledge

Category plumbing,water softeners

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/21/2021

3.0

01/04/2021

Tried to sell us a new unit. No thanks

Description of Work
Water softener needed repair

Category plumbing,water softeners

Work Completed On 01/04/2021

Service Provider Response

I am actually very surprised at this Revue after seeing this review I went back to look at what I offered them. based on the price you would think they were family, I was really trying to help them. I always offer people the option to repair or replace. because most times my replacement is far superior. if I do not offer to repair it it is because I do not want to take advantage of these people an...
5.0

11/27/2020

Mr. Mathews explained the water system process thoroughly. We scheduled a time for the installation and he gave me a fair price. He also followed up later to make sure everything was working properly. Very professional.

Description of Work
install the chemfree platinum series dual media water softener / filter and the omnipure reverse osmosis

Category water softeners

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/28/2020

5.0

11/19/2020

5 STAR service and support! I was blessed to find this company when I did. I had an old water softener go out on me that had no bypass installed to get water to my home. We had a new born at home and was desperate to get this repaired. I called Primary Solutions Consulting and happened to get the owner, and even calling after hours he drove over to our house in the late evening hour and bypassed o...

Description of Work
remove the old system and install kimfree platinum series dual media softener / filter

Category water softeners

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/19/2021

5.0

11/14/2020

Wayne looked at the system that I already had and told me the issues with it along with the positives. He educated me on the water softener process. He showed me his system and never tried to push it on me. He didn’t rip me off! Honest man! I’d definitely recommend him!!

Description of Work
Water Softeners

Category water softeners

Hire Again? Yes

Work Completed On 11/14/2020

5.0

11/14/2020

Great service, really good price and the most important Wayne it’s a great guy we really appreciate the service, we have a friend forever

Description of Work
install new chem-free platinum series dual media water softener / filter

Category water softeners

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/14/2020

Service Provider Response

wow thank you brother yes we are friends amen
5.0

11/14/2020

They were extremely helpful in trying to point me in the right direction. Doubled checked on me and were super personable and honest. Ultimately they did help me get the problem fixed.

Description of Work
Grease trap and plumbing

Category water softeners,drain cleaning

Hire Again? Yes

Work Completed On 11/14/2020

Service Provider Response

thank you for taking the time to give me a review y'all have a blessed year

Services Offered

Installation water softener, filter, reverse osmosis & heaters.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check
Senior Discount
no
Emergency Service
Yes
Warranties
Yes