
Accurate Plumbing Services
About us
2020 Super Service Award winner! Accurate Plumbing is a locally owned plumbing company dedicated to providing reliable, affordable plumbing services for your needs. Let us save you time and money. Turn to our team of professionals for complete plumbing repairs, leak detection, drain cleaning, garbage disposals, faucet repairs and more! We serve the Houston, Texas and surrounding areas including Pearland, League City, and Webster. Accurate Plumbing also offers third party financing.
Business highlights
Services we offer
All plumbing service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
92% | ||
4% | ||
0% | ||
2% | ||
2% |
"Thank you for the great review! We will be sure to let the guys know!!"
"[Member Name Removed], this is Sergio (Owner of APS). First I want to say I am taken back and at a loss of words because we spoke thoroughly about this job a month ago and you seemed to understand and be satisfied with the $1250 off the price for the work we had already completed. I did this because we had not been paid in over two weeks and I just wanted to be done without incurring a loss for the business so I took as much off as I could after paying employees and material needed for this job. Now about the job, we originally went out due to concern of smelling mold in the restroom. Our plumbers went out the first time, spoke to you, and started investigating. Upon investigating our plumber showed you the mold on the walls and floor around the tub, this is where the first agreement of $2600 came in. We were charging $2600 to remove tub, toilet, and wall tile and replace with new tub and wall tile once the mold was treated. Once work began and everything had been demoed our plumbers showed your daughter (who you said was in charge now since you were out of town) and you through text the rotted plywood that needed to be replaced. You both agreed (via text/hard copy) and this is where the price changed. Once the price changed you decided to go through insurance and asked our plumber via text not to tell the insurance about the mold. However, he informed you he would not lie as it would be dishonest and unethical. Once the insurance denied the claim, you started having problems about the cost of the job. Prior to insurance denial, issue with cost of the job was nonexistent. Our customers are given quotes with several factors included (material, labor, etc.), therefore, there is no “hourly” rate. Our plumbers went to your house six times within a two week time span in order to take the best care of you and your home. It’s unfortunate after thorough conversations (including 2 texts and 1 phone call within the past 3 days in an attempt to resolve this), plenty of site visits, and $1250 off the completed job, you were not satisfied. We at Accurate Plumbing Services will continue to provide professional service at affordable prices. The dozens of positive reviews we’ve received is evidence of how much we care for our customers. We know without our customers, we are nothing."
"[Member Name Removed], I’m glad we could clear up the misunderstanding and move the faucet to where you ultimately wanted it. We look forward to working with you again in the future. Thank you."
Licensing
State Contractor License Requirements
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