The rep called another employee at Shafer and asked him to bring a replacement 40 Gallon Rheem water heater, which he said would be better and more reliable than the Bradford White one I had. The two men disconnected the old heater and carefully removed it from the attic down the swing down trap door in the ceiling, then hauled up the new one and got it all connected. The work included installing an expansion tank which was required by code, new lines, better valves, and fixing the leaking drainage pipe from the catch pan. They also moved the water heater location so it properly lined up with the roof vent pipe, which wasn't even connected to the old water heater thanks to the roofers I had a few years ago who never took care of it properly. When all was said and done the work done was excellent and no mess was left behind, nor any damage I could see. I was told to give the system about 45 minutes to get hot water and the rep helped me make sure the air was bled out of the lines and water was flowing. No issues with the hot water so far. That night out of curiosity I decided to look at the prices of the new water heater they installed. Probably a bad idea. The retail cost was around $550-600! So I felt like maybe I had been taken advantage of. The invoice I was provided didn't break out the pricing of the individual items other than the water heater at $1450 or so for the water heater, the expansion tank (around $140) and the attic access (around $215). So I assumed labor and materials were built into the $1450 cost but $800+ seemed excessive. So I wrote an email to the company that night expressing my concern about the pricing and asking for a breakdown of the costs to justify the amount spent. At 8:30 the next morning I got a call from Charlie Shafer. He seemed very nice and politely explained that all plumbing companies these days are rolling all their costs into single line items, but that the $800+ included the labor, materials, and city permits required, as well as the 1-year warranty they provide if anything goes wrong. He stated he regularly compares his pricing to other vendors and strives only for a 10% profit margin. He said his prices are very competitive compared to others in the area. He also said I could have bought the heater myself and the overall cost would likely have been a bit less, but that he then couldn't warrant the system (not sure if that was just the heater, or the entire job). In any case, he didn't seem like he was out to gouge me but I still thought the price to be a bit high. Regardless, overall I'm very satisfied with their willingness to be there the same day and fix the problem, their punctuality and courteousness, the solid work they did and the professionalism getting the job done. Even the prompt follow-up call to clarify the costs. So even if turns out to be true that I spent more than I should have, there is something to be said about a job well done. "},"url":"https://www.angi.com/companylist/us/tx/san-antonio/shafer-services-reviews-267626.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Water Heater Services LLC","address":{"@type":"PostalAddress","addressRegion":"TX","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Debra F."},"reviewBody":"My water heater stopped producing hot water on a Friday afternoon. I called the water company but they said most likely it was a bad hot water heater and it would have to be replaced. I looked at Angies's list and I called a few companies but no one could repair it or replace it on the weekend. I would have to wait until Monday. I received a quote from one of the companies that I had called but it was extremely high. I was quite discouraged since the prices were exorbitant in my opinion. I called Water Heater Services because it is their specialty. All that they do is repair/replace hot water heaters. I sent in a message via Angie's list to Water Heater Services and I received a phone call immediately as a result of submitting my information through their website. I received the call on Sunday and spoke directly to Mr. Witherspoon. He was very courteous, understanding and willing to work with me to correct my situation as soon as possible. We proceeded to discuss approximate price for a 65 gallon water heater and we also set a date and time for him to show up at my house. He was at my home with the water heater and required equipment to perform the job as we had agreed to on the phone. I cancelled the other appointment that I had made with another company that advertises on tv and does a variety of jobs that include replacing water heaters. Mr. Witherspoon arrived at my home ahead of me since I was at an appointment. He was very thorough in his explanation of what work was required and what actions he would take in order to replace my water heater. He and his assistant moved some items in the basement to make room for the water heater and they did put them back in place. Mr. Witherspoon finished the work in record time and knew exactly the tools and techniques of his trade. He gave me a quick briefing on the new water heater and provided a warranty card. From the start of the work, he was very open and clear as to the cost of the work. There were no hidden charges or jargon that was confusing for me to understand. He was very knowledgeable and it was obvious that he was not interested in providing additional charges because I was not an expert in hot waters. The water heater was operational immediately upon completion of the work. It took only one hour for the hot water to be produced for use. This is a great small business and very customer friendly. Mr. Witherspoon is professional and I would highly recommend him to anyone. He solved my broken water heater problem and the price was totally reasonable. "},"url":"https://www.angi.com/companylist/us/va/woodbridge/water-heater-services-llc-reviews-6379562.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Holloway Plumbing","address":{"@type":"PostalAddress","addressRegion":"TX","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Kevin O."},"reviewBody":"Jesse replaced the rod in the water heater and pointed out a few other plumbing items that need attention. He's coming back to repair those the next week."},"url":"https://www.angi.com/companylist/us/tx/kerrville/holloway-plumbing-reviews-2272802.htm"},"position":10}]}
Water Heater Service reviews from real Angi homeowners in Poteet, TX
Last update on October 15, 2025
Mindy J.
5.0
03/2024
This pro was punctual, got right to work and finished the project in a timely manner. They were professional and the price was consistent with others in the area. Because they did their job so quickly, Our horse had water throughout a severe cold spell. We have individual , in stall automatic...
Terri M.
5.0
07/2023
Grant was so kind, punctual, respectful and most of all affordable! In a home with 3 teenagers it will be great to take a long hot continuous shower. The instillation was clean and efficient, I can still fit my Halloween decor in the water heater closet. Thank you The Plumbing Bros
Corey J.
5.0
04/2019
Bought the Hague Water Max system in 2006. Have had zero issues with the system. Have had the guys out a few times to check the system out and to change it over to use potassium salt. Just replaced my hot water heater this weekend because I need a bigger one. When I drained it I expected a...
Terry and his crew were very professional and knew what they were doing. They installed the new hot water heater promptly and with skill. They were through in removing the old water heater and installing the new one. it was a pleasure to have them do the work. They are now my go-to plumbing...
Gary C.
5.0
09/2016
Great company to work with. Very professional staff and customer service is important to them. Our hot water heater blew a line while we were out of town, we came home to a house full of water. My insurance company {USAA} quickly called ServPro and had them over to my house within an hour of...
Went to take a shower on a cold January Sunday night and the hot water was ice cold. Climbed up above the garage where the water heater sits and the water heater catch pan was full of water. So I shut off the water supply and gas to the heater and called Shafer Services on Monday morning...
Debra F.
5.0
01/2015
My water heater stopped producing hot water on a Friday afternoon. I called the water company but they said most likely it was a bad hot water heater and it would have to be replaced. I looked at Angies's list and I called a few companies but no one could repair it or replace it on the...
Kevin O.
4.0
10/2014
Jesse replaced the rod in the water heater and pointed out a few other plumbing items that need attention. He's coming back to repair those the next week.
When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
"First time hiring someone for this job. It went well."
Joel M on November 2024
When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
"First time hiring someone for this job. It went well."
To accomplish our mission, we have implemented a simple approach that will restore the beauty of your home while significantly reducing your energy bills - and we get it done in just one day! From start to finish, the West Shore Window & Door, Inc., experience is engineered to bring happiness to every home. The health and safety of our customers and employees is a top priority. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.
"Yes these two young men, Malik R. And Sam S. We?re so amazing, very sweet, they explained every step, so very pleasant kept everything clean from start to finish. We are so absolutely delighted with the job they done for us. I would highly recommend this company and these wonderful young men for the job, I can not brag enough about them. Tinna Gieniec"
Jerry G on June 2025
To accomplish our mission, we have implemented a simple approach that will restore the beauty of your home while significantly reducing your energy bills - and we get it done in just one day! From start to finish, the West Shore Window & Door, Inc., experience is engineered to bring happiness to every home. The health and safety of our customers and employees is a top priority. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.
"Yes these two young men, Malik R. And Sam S. We?re so amazing, very sweet, they explained every step, so very pleasant kept everything clean from start to finish. We are so absolutely delighted with the job they done for us. I would highly recommend this company and these wonderful young men for the job, I can not brag enough about them. Tinna Gieniec"
Statewide Remodeling's unsurpassed commitment to customer service has repeatedly earned the coveted Consumers Choice Award for the past 10 years straight. Statewide has also been named Service Provider of the Year by multiple large retail establishments over the past 10 years. We have offices and showrooms in Dallas, Plano, Austin, Houston, and San Antonio to accommodate our 40,000+ customers. We offer our customers workmanship guarantees for as long as they own their homes and also a money-back satisfaction guarantee in writing. When you want to improve the beauty and overall efficiency of your home, trust the experts at Statewide Remodeling. We're a locally owned and nationally ranked remodeling company.
"The workers that did the job were very efficient. Did not even stop for a lunch break. Was very happy with their job."
Vivian G on May 2025
Statewide Remodeling's unsurpassed commitment to customer service has repeatedly earned the coveted Consumers Choice Award for the past 10 years straight. Statewide has also been named Service Provider of the Year by multiple large retail establishments over the past 10 years. We have offices and showrooms in Dallas, Plano, Austin, Houston, and San Antonio to accommodate our 40,000+ customers. We offer our customers workmanship guarantees for as long as they own their homes and also a money-back satisfaction guarantee in writing. When you want to improve the beauty and overall efficiency of your home, trust the experts at Statewide Remodeling. We're a locally owned and nationally ranked remodeling company.
"The workers that did the job were very efficient. Did not even stop for a lunch break. Was very happy with their job."
At Hill Country Tub and Shower we pride ourselves on being the best Remodels company in the area. We've built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, and competitive pricing. Being a screened and approved professional gives you the peace of mind you need to allow us to give your home the attention it deserves. Call us today and let's get started!
"Hill Country Tub and Shower uses materials that are far superior to that of the other bathroom remodelers, and the workmanship is the very best. We also saved thousands versus the quotes from the companies that do television advertising. . If you need a bathroom remodeled in the San Antonio to Austin and Hill Country area, you really need to contact Hill Country tub and shower."
William S on November 2024
At Hill Country Tub and Shower we pride ourselves on being the best Remodels company in the area. We've built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, and competitive pricing. Being a screened and approved professional gives you the peace of mind you need to allow us to give your home the attention it deserves. Call us today and let's get started!
"Hill Country Tub and Shower uses materials that are far superior to that of the other bathroom remodelers, and the workmanship is the very best. We also saved thousands versus the quotes from the companies that do television advertising. . If you need a bathroom remodeled in the San Antonio to Austin and Hill Country area, you really need to contact Hill Country tub and shower."
A1 Tri-County Plumbing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests, and make their concerns the basis of our business.
"He did great. Lit the pilot and it came right on. I thought it wouldn't get fixed but within 10 minutes he had it on. He didn't charge me for the help either."
Michael V on August 2025
A1 Tri-County Plumbing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests, and make their concerns the basis of our business.
"He did great. Lit the pilot and it came right on. I thought it wouldn't get fixed but within 10 minutes he had it on. He didn't charge me for the help either."
We provide electrical, plumbing, HVAC, and roofing services to all residential and commercial customers across the Dallas, Fort Worth, Austin, San Antonio and Houston areas. Electrical services include, but are not limited to: electrical panel replacements, service upgrades, sub panel installs, generator installs, electric car-charging installs, house rewiring, electrical inspections, troubleshooting, repairing, replacing, or installing light fixtures, outlets, switches, circuits, breakers, GFCI outlets, disconnect boxes, and more. Plumbing services include, but are not limited to: slab leak repair, water heater replacement, tankless water heater installs, toilet replacements, unclog drains, double clean out installs, plumbing pipe repairs, faucet replacements, gas line repairs, cast iron pipe replacements, and more. HVAC services include, but are not limited to: HVAC diagnostic, heating tune-up, cooling tune-up, thermostat installation, heat pump repair or replacement, gas furnace repair or replacement, air conditioner repair or replacement, full system replacements and installs, duct cleaning, duct repair, duct replacement, mini split installation and RTU installs. Roofing services include, but are not limited to: roofing inspections, roofing replacements, and roofing repairs. We also include great membership packages that include all over our services!
"Great - very good work at a reasonable price *This review was migrated from an affiliated account on Angi with an original submission date of 9/28/2017."
Diane D on February 2025
We provide electrical, plumbing, HVAC, and roofing services to all residential and commercial customers across the Dallas, Fort Worth, Austin, San Antonio and Houston areas. Electrical services include, but are not limited to: electrical panel replacements, service upgrades, sub panel installs, generator installs, electric car-charging installs, house rewiring, electrical inspections, troubleshooting, repairing, replacing, or installing light fixtures, outlets, switches, circuits, breakers, GFCI outlets, disconnect boxes, and more. Plumbing services include, but are not limited to: slab leak repair, water heater replacement, tankless water heater installs, toilet replacements, unclog drains, double clean out installs, plumbing pipe repairs, faucet replacements, gas line repairs, cast iron pipe replacements, and more. HVAC services include, but are not limited to: HVAC diagnostic, heating tune-up, cooling tune-up, thermostat installation, heat pump repair or replacement, gas furnace repair or replacement, air conditioner repair or replacement, full system replacements and installs, duct cleaning, duct repair, duct replacement, mini split installation and RTU installs. Roofing services include, but are not limited to: roofing inspections, roofing replacements, and roofing repairs. We also include great membership packages that include all over our services!
"Great - very good work at a reasonable price *This review was migrated from an affiliated account on Angi with an original submission date of 9/28/2017."
Im Roger Ive been installing water softners for over 10 years . Ive installed for over 10 different companys. So Ive seen and done every tank out there . Need a water softener lets bypass the door to door the company and just straight to the installer . Way cheaper and no interest rates .
Im Roger Ive been installing water softners for over 10 years . Ive installed for over 10 different companys. So Ive seen and done every tank out there . Need a water softener lets bypass the door to door the company and just straight to the installer . Way cheaper and no interest rates .
Hello Im Chris born and raised in San Antonio I offer different types of work I specialize in plumbing but I also do some light electrical work as far as appliances like ceiling fans lights camera installations like ring or flood lights Also have remodeling experience for garages and bathrooms I am very affordable feel free to message me for a quote on something you need work on
Hello Im Chris born and raised in San Antonio I offer different types of work I specialize in plumbing but I also do some light electrical work as far as appliances like ceiling fans lights camera installations like ring or flood lights Also have remodeling experience for garages and bathrooms I am very affordable feel free to message me for a quote on something you need work on
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FAQs for water heater service projects in Poteet, TX
The average cost to install a new water heater is around $1,300, but you can expect to pay between $875 and $1,750, depending on the kind of water heater, the size of the unit, and the professional chosen to complete the work. Tankless water heaters can push your price higher, as installation is more complicated, with prices as high as $3,500. The location and accessibility of your water heater will play a role in the project cost, as those sitting in tight spaces like a crawl space will drive up your labor costs.
Tankless water heaters are more expensive than those with a storage tank, but they come with some impressive benefits that most homeowners find worth the higher investment. Most importantly, they provide unlimited hot water, so you’ll never run out like you would with a storage tank. Tankless heaters are also more efficient, so comparing gallon-for-gallon, you’ll spend less on hot water with a tankless heater. Tankless water heaters are also smaller, require less maintenance, and tend to last longer than storage tank water heaters.
It usually takes a professional water heater installer between two and three hours to remove an existing water heater and install a new tank heater. However, it could take four to five hours if they have to work in a small utility closet or another tight area, like a crawl space. Tankless water heaters have a more complicated installation process, so they will take a bit longer. Additionally, a gas water heater requires a connection to a gas line, and that alone can add about an hour to the installation timeline compared to installing an electric water heater.
It is very difficult and dangerous to install your own water heater, so we strongly recommend against tackling this as a DIY project. Not only will you need to wire your water heater, but you’ll also need to connect plumbing to the intake and outlet. Sweating copper pipes and connecting wiring properly are skills most DIYers don’t have, and even if you do feel confident you can do it, working with water and electricity always leaves the potential for electrocution. Hiring a local water heater installer is well worth the investment.
In most municipalities, a license is not mandatory for water heater installation or replacement. However, we strongly recommend hiring a licensed plumber or water heater installer to handle the work. Licensed installers are far less likely to make a mistake during the installation, which means paying for the experience decreases your risk of a leak and other issues. You can use our state licensing tool to find out if a contractor you’re considering in your area holds a plumber’s license.
The Poteet, TX homeowners’ guide to water heater services
From average costs to expert advice, get all the answers you need to get your job done.
Looking to replace or upgrade your water heater? Use this water heater replacement cost guide to see what the work will cost and what factors affect your total.
Running out of hot water too quickly or hearing strange noises when you call for hot water? Use this water heater repair cost guide to see what a fix will cost.
What are some signs you need a new water heater? Get a look at the common signs your water heater needs to be replaced because damage is beyond repair.