Get matched with top heating and air conditioning pros in Pawnee, OK

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"Came to fulfill a service order for air conditioning unit thru home warranty company, the technician that arrived said the compositor needed to be replaced so I assume he replaced it but never came into the home to check temperature or air blowing in when the technician was asked if he had checked Freon his reply was no it should be good then he left no change in inside temperature in 20/30 minutes so I called in they said it would take a couple of hours for new part to start cooling the house back down due to the outside temperature so I patiently waited a couple of hours before calling back and was told they would send someone back out by midnight, as midnight approached I gave a call back and was told that all after hour slots was full and and was given a service time of 10-12 Saturday morning only to be told the warranty company needs to open a new ticket before a technician can be sent out, finally got ticket reopened that should have never been closed due to incomplete service now I’m being told that air assurance don’t have home service warranty technicians on the weekends and I’m being told the next available time would be Tuesday due to the holiday. You should train your customer service agents to never state that to anyone else because this is what the average person with common sense hear is (the contract that we have with Home Serv does not cover weekend or after hour service calls) I would not recommend this company to anyone."

"Tim came right on time, early really. And he had the socket replaced perfectly in about 50 minutes. Have not gotten the bill yet, but from using them in the past, I know it will be reasonable. Only an hour's worth of work."

"I was told by another co. that it would cost $4850 to replace bad parts in my heat exchange. So I was calling and asking for prices to replace system instead or repairing my old heat pump. Well Morris Heat and Air came and looked at the heat exchange and told me they could repair for less than $700, So Mr. Morris replaced the bad parts and work with my crazy schedule to repair my exchange for $680. I am very impressed with his honesty, knowledge and professionalism. He answered my questions about some of the other things that his company offers like the energy audits and the sealant they use to seal holes in the duct system. I am very happy with the job and the services that he performed. I would recommend Morris Heat and Air to friends and family."

"The service I received was soo thorough. My dryer was heating but leaving clothes damp. Thank you for detecting my blocked vent. The tech was a team player helping the roofer locate my vent. New vent is installed thanks to Air Doctor Duct. So thankful for their prompt service. You saved my dryer!"

"The service was great, they were always on time and always does what they said they would do."

"They are excellent."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."