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"Horrible door install!!! Does not close properly, large gap between frame and wall, can see daylight when closed, horrible trim cuts, corners don?t touch and are splintered, obviously used wrong type of saw, used nail head and hammer on trim so I can?t caulk or paint over these nails. This door was custom made. Home Depot measured the opening so it was very expensive and is now ruined. I thought Anji?s list advertised professionals but that is not the case. This was the most amateur work I have ever seen and has cause me much anxiety and sleepless nights. The company owner repeatedly told me he is a Veteran AND an Engineer however, he had no explanation other than to cut the wall out?????? What??? He is a good talker and offered $99 back. However, it is costing me quadruple that to have this door torn out, and reinstalled, and having to purchasing all new trim. If you take pride in you home do not hire this company."

"We have a huge yard with lots of trees and the team did an excellent job clearing out our yard. Very dependable!"

"Our experience with The Carpet Guys was less than impressive. I would not recommend their service. I informed the sub-contractors prior to the start of the job that we just had our hardwood floors refinished a week prior and asked that they cover the floors in the area they were working to protect the floors. They covered some areas, failed to cover the area in front of the staircase and there were several deep scratches because of their careless workmanship. Paint was chipped off the walls on the staircase and there were areas where the seams were visible. There were also a few areas where the carpet was not cut and glued properly. One of the workers was on his cell phone during most of the time he worked, at some point a 2nd crew of workers came and the 1st crew left without notifying us that they were swapping out crews. Lastly, we advised the work crew that they had full access to the use the bathroom on the first floor; one of the worker's used my master bathroom and deposited the used toilet tissue on the floor instead of flushing the tissue. An Install Manager came out and attempted to correct the areas of concern, he did an acceptable job. However, we refused to allow them to repair the hardwood floors, as it would void our warranty with the company. I elevated my concerns to another level of management explaining why I did not want The Carpet Guys to repair the hardwood floors and the cost to repair would be a minimum of $450 per hardwood flooring company and his response was, "how do I know my guys damaged your hardwood floors". After I became verbally upset over his insinuation that I was lying he stated he wasn't trying to argue just send him a paid bill. After spending over $8,000 cash for the carpet install, and I told them the hardwood floors were finished a week prior to their job, which we paid almost $7,000 cash for, why would I haggle over less than $500. Never ever would I recommend anyone use this company, save yourself the headache and go with someone else."

"Luke was very prompt and professional. He cleaned the carpets to my every expectations. I recommend Shambaugh for your every carpet cleaning needs. Great job Luke, thank you!!"

"Mike and his crew were great! They came when they said that they would and finished on time with no delays. Price was very fair compared to others for the same job. Our new patio looks awesome! Would hire again."

"We are very pleased with the work Homer 9 did. They arrived on time and performed the work in reasonable time. The ducts and their working areas were very clean when they left."

"I paid Mr. Phomalee $1275 to do some bathroom remodeling work that he'd initially stated he'd be able to begin between Christmas and New Years this past December. After not showing up at that time, he proceeded to promise that work would begin on eight separate dates, missing all of them. During this time I received no communication from Mr. Phomalee unless I initiated it, and when I did he made an excuse related to his vehicle or family each time. Finally, I informed Mr. Phomalee that I needed him to return the funds paid to him as it had become clear he had no intention of doing the work for which he had been contracted. He informed me at that time that his previous excuses had been lies, that he had used the money I'd paid him for gambling, and that he most recently had not been able to due the work because he'd been trying to secure a loan to cover "the bad checks [he] had written to gamble so [he] didn't go to jail". So, I'm now in a position where I've had an unusable shower for two months, and will be forced to seek legal action against Mr. Phomalee to attempt to recover my money."

"We hired AAA to clean up after a fire we had. I think others need to be aware of their practices. They give the key code to everyone on the job. Those people in turn give the code to their friends. People were coming in and out of our house freely. While we where in a hotel while they "cleaned". Workers and sometimes their friends were coming in and out of our house at all hours. They also would hide "merchandise" around the back of the house and by the dumpster and come in late at night and pick up the stuff. Sometimes they "work" unsupervised. I would come home in the middle of the day and people would be in the master bedroom just looking at stuff. Or while most people would leave for lunch, they would stay behind and just go through everything. I came home one day for lunch and there were 2 guys there while everyone else was out to lunch. I would ask what happened to different things and they would look at each other and shrug there shoulders suggesting "I don't know". While we thought things were going out to be cleaned they where not. They were taken. We only found out about it after going through the boxes once they were returned. AAA knew about the initial theft and yet told no one. Deciding instead to keep it to themselves so they would get paid. Had we known of the first initial incident, we would have moved back in right away to save our stuff. Instead the initial theft of a stereo led to many more items being taken. Because the employee was mad because he had been caught taking a stereo. He came back that night and wiped out half of our basement. Then came back on a Saturday and took everything else. We have lost many precious family heirlooms that will never be recovered. Our valuables are now all over the city of Toledo. Lost forever. We hired a company to clean after the "cleaning" was complete and they would show me buckets of black water. Showing they really didn't do a good job cleaning. They also hire employees from a third party, like Manpower. You could have convicted felons working in your house with an all access pass to everything you own. Get the name of everyone who is working on your home. A quick google search of there name will show that they have a criminal record or not. Have an extra lock on your door that cannot be opened with the key that they have access to. When they are finished, CHANGE YOUR LOCKS! If at all possible, stay in your residence while the work is being done. Don't fall victim to this scam like we did. Watch everyone all the time, even if they seem nice BEWARE!"