Brazilian Direct

very well and their product high quality!

The quality of the solid and Engineered wood is very high. Compared to previous product I experienced from other suppliers their finish is harder and less chances of being scratched. Each box of the Solid wood always has two 7' long planks. This give you enough long planks to be used in special situation like establishing the reference start line while installing. Mill work is good, so installation went smoothly. The problem I don't like is that they charged me two different shipments because the solid and the Engineered wood comes from different parts in the US.

The company had the flooring that I wanted in stock. They provided samples, pictures, and a lot of useful info to help me decide on the flooring and to help in talking to installers about how to best install and finish the flooring, though they did not refer me to any local installers. Once we decided on an installer and were ready to go, we had a fairly tight timeline, which we made clear. The purchase process was easy, but unfortunately our flooring was not picked up at the warehouse on schedule for two days running, and no one notified us -- I had to call the company and get my contact to look into what was happening with our order. They provided a couple of options, and fortunately my installer was able to pick up the flooring at a local terminal, instead of us loosing several days of acclimation time over a long holiday weekend when no deliveries would be made. A lot of calls and emails were exchanged, but they did stay on top of things this time and made sure we got our flooring. The flooring was beautiful, excellent quality and very dry so that the needed acclimation time was minimized. Our installer was very happy with the quality also and the floors look amazing. While the material was not inexpensive by any means, we feel that is was really worth the investment in our home, and would be surprised if anyone else would have supplied as high a quality product for a lower price. Moreover, though it did take some time on my part, basically acting as a GC, finding and hiring an installer, materials, and making sure the material got to us, based on an initial quote we got, we believe we saved at least 25% of the total project over contracting with a local installer to handle everything.

Dan was AMAZING to work with. We are fortunate that we are reasonably close to his home and he was very gracious to allow us to come by to meet him and see the floor in his house - Brazilian Teak (Cumaru)- and we fell in love immediately. So, we changed our minds from Tigerwood to Cumaru and his product is just EXCELLENT. It also has a nice 30-35% sheen instead of a semi-gloss - so the flooring is that much more rich looking. Unlike most people, Dan's boards come up to 7' long, which gives a much nicer look, especially if one picks a wood with a lot of variation. Most companies only have up to 4' lengths. That would look like a "patchwork" if the flooring isn't consistent. We also got really nice 4" wide boards - they look just beautiful. Note: you need to give adequate time for acclimation. The more the better! Don't try and rush it - it won't be Dan's fault if you install this stuff too quickly!

After searching for Brazilian Koa aka Tigerwood everywhere, I came across Don Cosgrove at Brazilian Direct. His rates were most reasonable and we were extremely surprised by the superior quality of hardwood he supplied. We got the ancillary hardwood (treads, stair noses etc.) from Lumber Liquidators and yes, you can see the quality difference after the flooring was put together. Our wastage was very very low - very happy about that. I have no complaints what so ever. I had read earlier about planks not coming in regular width, damaged planks etc. But our hardwood had no issues at all. I highly recommend Brazilian Direct and will use it in future if needed.

My wife and I wanted new hard woods in our house but had very specific requirements that we could not typically find locally. My wife wanted a dark floor while I wanted extreme durability in a natural hard wood. We did our homework and decided that Brazilian Walnut (Ipe) most closely matched what we wanted. After looking locally for something that fit the bill, the flooring we found was either over $12 sq/ft (too expensive) or not dark enough. I started searching on-line and ran across Brazilian Direct. Their prices seemed reasonable (a bit over $6 sq/ft for what we wanted) and they even had a tinted (dark) version of the floor we liked. After several weeks of questions and further research, we decided to place an order. We we worked with a representative named Sannon who helped us every step of the way. She sent us samples, instructions, guides - everything to make us more comfortable about our eventual order. Our order came right on schedule and the wood was really beautiful. After several weeks of the required acclimation we had a local installer put the floor down. They did an excellent job and we really love our floor. There was very little waste and in fact we had at least 3 boxes left over. I highly recommend Brazilian Direct. We are considering using them again for a deck project we'd like to do in the future.

Called on a monday and received a call back immediately. They provided patience, information and tremendous customer service. I am looking forward to using them when i have decided which product to go with.

Very pleasant experience. They will hold your hand and you will learn a lot in the process. The floors are excellent quality. They look amazing!

Great service. Very knowledgable. Product is amazing. Had some issues With some of the wood and the took care of it quickly and professionally. It can be scary to order online but Brazilian Direct is a legitimate company Providing an excellent product. Nicky who worked with me addressed all my Concerns and I even spoke to the owner Dan a few times and you can tell they both Care about customers very much.

They did a great job. It turned out well. As far as cleanliness and professionalism, I was very satisfied. I would use them again. I trusted the person and he didn't let me down. They were punctual and finished the job when they said they were going to finish it. They also cleaned up everything.