Get matched with top roofers in Wayne, OH

"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

"The roof was done on a cold snowy day. Workers were excellent. They work thought the weather came back early the next day to finish."

"Justin Wiyrick, my sales pro, came out to the house, and showed us an incredible product. Took the time to tailor the experience for us, answering all questions. Very highly recommend! Justin Finton, my installation coordinator, was a super clear about communication and what to expect during the process. His team started at 8 am sharp and were done by lunch time! A+++++ crossed the board! 100/10!"

"They got the job done quick and the work looks impeccable. The sales and planning portions of the work went off without a hitch. Sadly, the project manager got into a car accident on the phone with me and the installation crew cut the fiber optic internet cable to my house and then tried to hide it by tucking it into the siding. While I’m ultimately happy with the result, I’d be cautious next time I need major work done."

"Gentlemen named mitch, very knowledgeable, very helpful. Professional individual with obviously a long time in this field. he came out and helped me finance my new roof, and came up with a great payment plan for me and my family. recommended to anyone that ask."

"They were nice and organized."

"We had Victors Home Solutions come out for an inspection - we knew our roof needed help but did not know how much. They came out, got on the roof and even in the attic. They showed us all the pictures and videos of what they found then gave us OPTIONS. Crazy in this day and age to not have someone just cram a new roof down your throat when you cant afford that big of a project. Ultimately we hired them to do a partial replacement. The crew was onsite within a week, they keep us informed every step of the way and clean up was perfect. Very happy customer!"

"We loved our house but hated the front steps/porch and the back steps/raised patio, so we hired Hillside to design and build a fully enclosed patio/sunroom and decking to go around our hot tub and swim spa, as well as a new front porch, steps, and accessibility ramp. Donald has incredible energy and passion, and a really great eye for designing outdoor spaces that look great and work really well. He and his team worked on the project for about two months, and he constantly checked in on design questions, and made a lot of great recommendations for aspects we had not considered. We love the result! We have a great, weather-protected outdoor space that blends perfectly with the house, a raised deck that lets us walk from the house out to the swim spa, and steps to a lower deck that wraps around our hot tub. We also have a lovely front porch with robust handrails and a ramp (since this is our retirement home). Our neighbors have made a point to compliment the work!"

"Thought we had gone with a great company for basement foundation work. Tom W the sells guy was honest and amazing. They came out in October 2022 and completed the project in 5 days we had no issues. They took out our old tile and crock and installed new. At that time the water table was down well fast forward to March 2023 water table is high and we realized we were pumping sand out of the crock. Seagate came out and admitted they installed the crock wrong-which was washing away the foundation. 3 days later they came to the house installed a new crock and then said they would come back in a couple of months to finish the job when the water table goes down. Well here we are today and Tom Elder the owner is busy with "Point Place work". Looks like he only cares about new customer and not old customers. I would becareful using Seagate-make sure you do your homework!"

"Completed the work quickly and noticed a few things wrong also that was taken care of for a small fee."